Onfleet Review
What is Onfleet?
Onfleet is a cloud-based solution for analyzing and managing local delivery operations and makes processes simpler. It streamlines operations, maximizes efficiency, and ensures a more intelligent and simpler dispatching. It helps businesses make their customers happy, engaged and more informed using online tools and an intuitive interface.
The software empowers businesses with actionable insights and rich data, allowing them to make better decisions. The cloud-based platform is scalable and suitable for businesses of various sizes, especially growing and small businesses. It helps businesses simplify their processes and allows defining tasks at all work units such as drop-off, pickup and so on. Efficient tracing tools and automatic driver selection streamlines dispatching, while task activities are also tracked in real-time for better management of operations.
Show MoreOverview of Onfleet Benefits
Onfleet offers a single platform to manage operations and eliminates the need to manage countless spreadsheets by consolidating operations into a single dashboard. The simple and intuitive interface of the app makes it easier for drivers to complete deliveries and allows them to focus on the important stuff such as driving. Real-time alerts and accurate ETAs enhance customer satisfaction and engagement and allow businesses to stay proactive. The route optimization tool is fully integrated and uses an algorithm that takes into account all important factors including, central hubs, team membership, driver schedules, timing constraints, traffic data and vehicle capacities.
The platform supports automatic sending of customizable text notifications and updates customers throughout the delivery process. This means customers are constantly updated and deliveries are completed faster without requiring the customers to call for an update. Customers can also contact directly with the driver and provide immediate feedback after delivery.
Onfleet can be seamlessly integrated with a variety of other platforms for streamlined operations and supports out-of-the-box connectivity with Zapier. The software can also be connected to other applications such as Google Sheets and Shopify and offers RESTful API if more custom integrations are required. Key metrics monitoring helps businesses keep track of time, performance data and distance, which enables them to accurately compensate drivers. Timely and accurate identification and elimination of bottlenecks enhances efficiency, while comprehensive reports and raw analytics can easily be exported to CSV for further analysis.
Show MoreOverview of Onfleet Features
- RESTful API
- Android and iOS apps
- Driver management
- Real-time alerts and ETAs
- Instant feedback
- Customizable SMS notifications
- Comprehensive reports
- CSV export
- Route optimization
- Visual maps
- Joint management
- Task linking
- Shortcodes
- Mileage tracking
- Scheduling
- Vehicle tracking
- Dispatch management
- Reporting and analytics
- Dynamic search
- Real-time alerts
- Mobile signature
Onfleet Position In Our Categories
Since companies have distinctive business-related wants, it is rational that they avoid paying for an all-in-one, ideal system. Nonetheless, it would be difficult to find such an app even among branded software solutions. The sensible thing to do can be to spell out the several important aspects that call for a investigation like key features, pricing, skill competence of staff members, company size, etc. The second step is, you must conduct your research thoroughly. Go over these Onfleet review articles and scrutinize the other applications in your shortlist in detail. Such all-encompassing research ascertains you stay away from mismatched apps and buy the one that includes all the function your business requires to be successful.
Position of Onfleet in our main categories:
TOP
100
Onfleet is one of the top 100 Business Process Management Software products
If you are interested in Onfleet it could also be a good idea to check out other subcategories of Business Process Management Software gathered in our base of SaaS software reviews.
Each organization has different requirements and requires a software that can be customized for their size, type of employees and clients, and the particular industry they are in. For these reasons, no platform can proffer perfect features off-the-shelf. When you search a software product, first be sure what you want it for. Read some Onfleet Business Process Management Software reviews and ask yourself do you desire basic functionality or do you want complex features? Are there any industry-specific features that you are looking for? Obtain the answers to these queries to aid your search. There are plenty of aspects that you need to mull over and these include your budget, specific business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the system that presents all that you need to improve your organization efficiency and productivity.
How Much Does Onfleet Cost?
Onfleet Pricing Plans:
Free Trial
Basic
$125/month
Standard
$300/month
Premium
$800/month
Pro
$1,800/month
Enterprise
By quote
What are Onfleet pricing details?
Onfleet Pricing Plans:
Free Trial
Basic
$125/month
Standard
$300/month
Premium
$800/month
Pro
$1,800/month
Enterprise
By quote
Onfleet’s SMB and enterprise pricing is based on tasks/month. Here are the details:
- Basic: $125/month, 700 tasks/month
- Standard: $300/month, 2,000 tasks/month
- Premium: $800/month, 6,000 tasks/month
- Pro: $1,800/month, 15,000 tasks/month
- Enterprise: By quote, 50,000+ tasks/month
Add-ons
- Custom local phone number: $25/month
- Automatic route optimization: $0.09/task
- Customizable auto SMS notifications: at pre-defined rates
User Satisfaction
Positive Social Media Mentions
69
Negative Social Media Mentions
5
We are aware that when you choose to get a Business Process Management Software it’s crucial not only to see how experts rank it in their reviews, but also to check whether the real clients and enterprises that bought this software are genuinely happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Onfleet reviews across a broad range of social media sites. The data is then featured in an easy to digest format revealing how many customers had positive and negative experience with Onfleet. With that information at your disposal you should be ready to make an informed buying decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Onfleet?
Onfleet integrates with the following business systems and applications:
- RESTful API
- Zapier
- Google Focs
- Magento
- Shopify
- WooCommerce
- Wufoo
Onfleet User Reviews
Onfleet average rating:
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: There are a lot of issues that arose with our delivery process that resulted in a lot of angry customers. Acquiring Onfleet was a smart decision on our end because the process of delivering parcels from one point to another is more organized and straightforward. We can find better routes so we could maximize our time on the road. Also, there is no need for clients to call us every hour to follow up on his package because he already has the means to track it via his smartphone.
CONS: There are inaccuracies in terms of the ETA of some parcels. This can cause frustration on the receivers' end especially if they are anticipating the parcel to arrive within the day. Hoping that Onfleet can loot into this recurring issue.
The least favorable review
PROS: There are a lot of issues that arose with our delivery process that resulted in a lot of angry customers. Acquiring Onfleet was a smart decision on our end because the process of delivering parcels from one point to another is more organized and straightforward. We can find better routes so we could maximize our time on the road. Also, there is no need for clients to call us every hour to follow up on his package because he already has the means to track it via his smartphone.
CONS: There are inaccuracies in terms of the ETA of some parcels. This can cause frustration on the receivers' end especially if they are anticipating the parcel to arrive within the day. Hoping that Onfleet can loot into this recurring issue.
More reviews from 2 actual users:
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- Latest
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Our delivery services are more organized and on time with the help of Onfleet.
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 18.11.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: There are a lot of issues that arose with our delivery process that resulted in a lot of angry customers. Acquiring Onfleet was a smart decision on our end because the process of delivering parcels from one point to another is more organized and straightforward. We can find better routes so we could maximize our time on the road. Also, there is no need for clients to call us every hour to follow up on his package because he already has the means to track it via his smartphone.
CONS: There are inaccuracies in terms of the ETA of some parcels. This can cause frustration on the receivers' end especially if they are anticipating the parcel to arrive within the day. Hoping that Onfleet can loot into this recurring issue.
It may not be a perfect system but it definitely helps us in our delivery process.
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 07.03.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: The app itself is user friendly that is why our staff didn’t have a hard time learning how to use the app.
CONS: UI is something that the developers need to work on especially the customization of reports. Some functions are too slow based on the feedback that was shared with me.
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Onfleet user reviews
Our delivery services are more organized and on time with the help of Onfleet.
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 18.11.2021
Company Size: More than 100 Employees
Industry: N/A
It may not be a perfect system but it definitely helps us in our delivery process.
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 07.03.2021
Company Size: More than 100 Employees
Industry: N/A
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