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PIMS Auto Dialer Review
What is PIMS Auto Dialer?
PIMS Auto Dialer is a cloud-hosted auto dialer solution that is flexible, scalable, and secure. It is so versatile that you can customize the system to suit your business requirements as well as your calling strategy. PIMS Dialer also boasts of extremely reliable uptime as the servers are housed in a very high end facility that is working nonstop. As each user is guaranteed their own specific servers, PIMS is also capable of delivering support to companies regardless of their size.
PIMS Dialer comes with unique features and tools that are created to streamline and enhance processes for any business vertical. Information is readily available for agents to read, with details like name and address already populated. The auto-dialer links live calls with the next available agent. The outbound CallerID can be tweaked and configured to a specific campaign, depending on list and the area code.
Show MoreOverview of PIMS Auto Dialer Benefits
PIMS Auto Dialer uses an innovative algorithm that adapts seamlessly to your setup. It improves the process by ensuring that your agents get live calls. The system filters out answer machines, disconnected numbers, and operator intercepts, guaranteeing that the productivity of your team won’t suffer. PIMS Auto Dialer can be set up to automate your mass communication processes. Sending critical alerts, updates, and notifications to clients, customers and employees become fast and effective.
The platform provides dedicated servers for each client. That means PIMS Auto Dialer can support call centers regardless of their size. Scaling up and down is also a breeze as the system uses multiple carrier sip trunks with plenty of outbound channels. PIMS cloud-based dialers are housed in a state-of-the-art data center located in Atlanta, GA. There is also a redundant location in North Carolina. Both facilities operate nonstop all year round, ensuring clients a 99.9% uptime.
PIMS Auto Dialer comes with innovative functionalities, such as Blended sessions. This particular feature provides agents not only the ability to handle outbound and inbound calls, but they can call unlimited alternate numbers until they make contact. Agents can also schedule automated call backs. Management won’t have a hard time monitoring or barging calls to check if they adhere to compliance standards. The PIMS Auto Dialer software is an awesome contact center platform, especially for collection agencies, insurance companies, and other service-based call centers. It doesn’t bust the bank and offers a very convenient flat-rate, month-to-month pricing that companies love, particularly if they are looking to scale as they grow.
Show MoreOverview of PIMS Auto Dialer Features
- Call Recording/Monitoring
- Scalable to hundreds of seats
- Inbound, Outbound & Blended call handling
- Call Transfer
- Text to Speech
- Text Notifications
- Email Notifications
- Call Scripting
- Caller ID
What Problems Will PIMS Auto Dialer Solve?
A. Increase contact rates. You are making calls by manually dialing the numbers. More than 50% of your calls are answer machines or disconnected numbers.
Feature: Powerful algorithm analyzes and filters incoming traffic so only live calls are forwarded to agents, taking away inefficiencies and optimizing productive hours by agents.
B. Connect. You can send important alerts, updates and notification to your customers, voters or employees.
Feature: Automate your mass communication by sending automatic voice messages with an option to press 1 to be transferred to a representative in your office.
C. Secured convenience. Hardware and ongoing maintenance of servers, switches and router take time, money and resources. This cloud-based dialer is hosted by a heavily secured facilities at QTS data centers in Atlanta, GA.
PIMS Auto Dialer Position In Our Categories
Keeping in mind companies have particular business-related wants, it is sensible they avoid selecting a one-size-fits-all, ”best” software solution. Be that as it may, it is hard to come across such a software system even among sought-after software systems. The rational step to do is to narrow down the varied vital aspects which call for a examination such as crucial features, plans, technical skill ability of staff, business size, etc. After which, you should conduct the research exhaustively. Read some of these PIMS Auto Dialer analyses and scrutinize the other applications in your list in detail. Such all-encompassing research guarantees you weed out ill-fitting applications and buy the one which includes all the tools your business requires.
Position of PIMS Auto Dialer in our main categories:
TOP
200
PIMS Auto Dialer is one of the top 200 Communications Software products
If you are interested in PIMS Auto Dialer it might also be a good idea to investigate other subcategories of Communications Software collected in our database of SaaS software reviews.
Since each company has specific business needs, it is sensible for them to abstain from looking for a one-size-fits-all perfect software system. Needless to say, it would be futile to try to find such a platform even among popular software solutions. The clever thing to do would be to catalog the various essential elements that require consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some PIMS Auto Dialer Communications Software reviews and investigate each of the other systems in your shortlist in detail. Such in-depth research can make sure you weed out ill-fitting applications and select the app that offers all the features you need for business success.
How Much Does PIMS Auto Dialer Cost?
PIMS Auto Dialer Pricing Plans:
Free Trial
PIMS Auto Dialer
$125 per agent/month
What are PIMS Auto Dialer pricing details?
PIMS Auto Dialer Pricing Plans:
Free Trial
PIMS Auto Dialer
$125 per agent/month
PIMS Auto Dialer is available on a single price: $125 per agent per month.
It includes unlimited outbound domestic minutes & technical support.
User Satisfaction
Positive Social Media Mentions
64
Negative Social Media Mentions
1
We know that when you make a decision to purchase a Communications Software it’s crucial not only to find out how experts score it in their reviews, but also to check if the actual clients and enterprises that purchased these solutions are actually content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and PIMS Auto Dialer reviews across a broad range of social media sites. The data is then displayed in a simple to understand format showing how many users had positive and negative experience with PIMS Auto Dialer. With that information at your disposal you will be ready to make an informed buying decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for PIMS Auto Dialer?
Pims Auto Dialer integrates with the following business systems and applications:
- Salesforce
- SurveyMonkey
- SugarCRM
- Zoho CRM
PIMS Auto Dialer User Reviews
PIMS Auto Dialer average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
5/5
Overall impression
I have been using this dialer for almost 2 years now. We are in the collections industry and our turn over is very high. This dialer is very easy to learn. We have a blended call center that makes outbound calls, inbound calls along with an IVR that run simultaneously. This keeps our agent busy on the phone. Our contact rate increased by being able to run multiple campaigns at the same time to deliver calls to our agents. We worked closely with support to get this dailer setup the way we need. I was very please with the response time and wiliness to support our needs.
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5/5
Overall impression
I have been using this dialer for almost 2 years now. We are in the collections industry and our turn over is very high. This dialer is very easy to learn. We have a blended call center that makes outbound calls, inbound calls along with an IVR that run simultaneously. This keeps our agent busy on the phone. Our contact rate increased by being able to run multiple campaigns at the same time to deliver calls to our agents. We worked closely with support to get this dailer setup the way we need. I was very please with the response time and wiliness to support our needs.
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