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PIMS Auto Dialer Review
What is PIMS Auto Dialer?
PIMS Auto Dialer is a cloud-hosted auto dialer solution that is flexible, scalable, and secure. It is so versatile that you can customize the system to suit your business requirements as well as your calling strategy. PIMS Dialer also boasts of extremely reliable uptime as the servers are housed in a very high end facility that is working nonstop. As each user is guaranteed their own specific servers, PIMS is also capable of delivering support to companies regardless of their size.
PIMS Dialer comes with unique features and tools that are created to streamline and enhance processes for any business vertical. Information is readily available for agents to read, with details like name and address already populated. The auto-dialer links live calls with the next available agent. The outbound CallerID can be tweaked and configured to a specific campaign, depending on list and the area code.
Show MoreOverview of PIMS Auto Dialer Benefits
PIMS Auto Dialer uses an innovative algorithm that adapts seamlessly to your setup. It improves the process by ensuring that your agents get live calls. The system filters out answer machines, disconnected numbers, and operator intercepts, guaranteeing that the productivity of your team won’t suffer. PIMS Auto Dialer can be set up to automate your mass communication processes. Sending critical alerts, updates, and notifications to clients, customers and employees become fast and effective.
The platform provides dedicated servers for each client. That means PIMS Auto Dialer can support call centers regardless of their size. Scaling up and down is also a breeze as the system uses multiple carrier sip trunks with plenty of outbound channels. PIMS cloud-based dialers are housed in a state-of-the-art data center located in Atlanta, GA. There is also a redundant location in North Carolina. Both facilities operate nonstop all year round, ensuring clients a 99.9% uptime.
PIMS Auto Dialer comes with innovative functionalities, such as Blended sessions. This particular feature provides agents not only the ability to handle outbound and inbound calls, but they can call unlimited alternate numbers until they make contact. Agents can also schedule automated call backs. Management won’t have a hard time monitoring or barging calls to check if they adhere to compliance standards. The PIMS Auto Dialer software is an awesome contact center platform, especially for collection agencies, insurance companies, and other service-based call centers. It doesn’t bust the bank and offers a very convenient flat-rate, month-to-month pricing that companies love, particularly if they are looking to scale as they grow.
Show MoreOverview of PIMS Auto Dialer Features
- Call Recording/Monitoring
- Scalable to hundreds of seats
- Inbound, Outbound & Blended call handling
- Call Transfer
- Text to Speech
- Text Notifications
- Email Notifications
- Call Scripting
- Caller ID
What Problems Will PIMS Auto Dialer Solve?
A. Increase contact rates. You are making calls by manually dialing the numbers. More than 50% of your calls are answer machines or disconnected numbers.
Feature: Powerful algorithm analyzes and filters incoming traffic so only live calls are forwarded to agents, taking away inefficiencies and optimizing productive hours by agents.
B. Connect. You can send important alerts, updates and notification to your customers, voters or employees.
Feature: Automate your mass communication by sending automatic voice messages with an option to press 1 to be transferred to a representative in your office.
C. Secured convenience. Hardware and ongoing maintenance of servers, switches and router take time, money and resources. This cloud-based dialer is hosted by a heavily secured facilities at QTS data centers in Atlanta, GA.
PIMS Auto Dialer Position In Our Categories
Because companies have distinct business requirements, it is rational they avoid deciding on an all-encompassing, ideal system. Regardless, it is nearly futile to try to find such an app even among popular software solutions. The right thing to undertake would be to write down the varied chief aspects which demand inspection such as critical features, plans, technical skill ability of staff members, business size, etc. The second step is, you should double down on your product research systematically. Have a look at some PIMS Auto Dialer reviews and look over the other solutions in your shortlist more closely. Such comprehensive product research guarantee you circumvent mismatched software solutions and buy the system that includes all the aspects your business requires for optimal results.
Position of PIMS Auto Dialer in our main categories:
TOP
200
PIMS Auto Dialer is one of the top 200 Communications Software products
If you are considering PIMS Auto Dialer it might also be sensible to examine other subcategories of Communications Software listed in our base of B2B software reviews.
Organizations have unique needs and requirements and no software solution can be ideal in such a situation. It is useless to try to find a perfect out-of-the-box software app that fulfills all your business wants. The wise thing to do would be to adapt the solution for your unique needs, worker skill levels, finances, and other factors. For these reasons, do not hurry and pay for well-publicized popular solutions. Though these may be widely used, they may not be the best fit for your specific wants. Do your groundwork, check out each short-listed platform in detail, read a few PIMS Auto Dialer Communications Software reviews, speak to the maker for explanations, and finally settle for the application that offers what you require.
How Much Does PIMS Auto Dialer Cost?
PIMS Auto Dialer Pricing Plans:
Free Trial
PIMS Auto Dialer
$125 per agent/month
What are PIMS Auto Dialer pricing details?
PIMS Auto Dialer Pricing Plans:
Free Trial
PIMS Auto Dialer
$125 per agent/month
PIMS Auto Dialer is available on a single price: $125 per agent per month.
It includes unlimited outbound domestic minutes & technical support.
User Satisfaction
Positive Social Media Mentions
64
Negative Social Media Mentions
1
We know that when you choose to get a Communications Software it’s crucial not only to see how experts evaluate it in their reviews, but also to check whether the real people and businesses that bought these solutions are actually happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and PIMS Auto Dialer reviews across a vast array of social media sites. The information is then featured in a simple to digest format revealing how many customers had positive and negative experience with PIMS Auto Dialer. With that information at your disposal you should be equipped to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for PIMS Auto Dialer?
Pims Auto Dialer integrates with the following business systems and applications:
- Salesforce
- SurveyMonkey
- SugarCRM
- Zoho CRM
PIMS Auto Dialer User Reviews
PIMS Auto Dialer average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
5/5
Overall impression
I have been using this dialer for almost 2 years now. We are in the collections industry and our turn over is very high. This dialer is very easy to learn. We have a blended call center that makes outbound calls, inbound calls along with an IVR that run simultaneously. This keeps our agent busy on the phone. Our contact rate increased by being able to run multiple campaigns at the same time to deliver calls to our agents. We worked closely with support to get this dailer setup the way we need. I was very please with the response time and wiliness to support our needs.
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5/5
Overall impression
I have been using this dialer for almost 2 years now. We are in the collections industry and our turn over is very high. This dialer is very easy to learn. We have a blended call center that makes outbound calls, inbound calls along with an IVR that run simultaneously. This keeps our agent busy on the phone. Our contact rate increased by being able to run multiple campaigns at the same time to deliver calls to our agents. We worked closely with support to get this dailer setup the way we need. I was very please with the response time and wiliness to support our needs.
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