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Pluck Review

Pluck
Our score: 7.5 User satisfaction: 93%

What is Pluck?

Pluck is a collection of apps for managing online ratings and reviews. Pluck’s community-oriented tools allow customers to engage with their users, join in on the conversation and reply to negative feedback.

Social integrations enable your users to share their feedback with their connections and you can use Pluck’s localization feature to customize your users’ experience in their own language. Pluck’s community apps can be utilized in any combination, anywhere on your site, to create the precise experiences you need.

Each Pluck application comes with a default form and function, but users can easily customize both their appearance and behavior. Pluck apps are designed to work in both web and mobile destinations. The vendor offers management tools, numerous validated integrations into top e-commerce platforms, and a range of services to help you maximize social commerce ROI.

Pluck’s integrated community platform is used by more than 600 publishers, brands, and retailers to grow their audience, boost product sales, and build customer loyalty. Pluck offers them the tools they need to build unique social experiences to meet their business objectives.

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Overview of Pluck Benefits

  • You can manage all of your customers’ ratings and reviews
  • Engage in and encourage conversations with forums
  • You can add one-click voting buttons to products
  • Support social sharing with social integrations
  • You can accept ratings and reviews from any device
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Overview of Pluck Features

  • Community management
  • Create groups
  • Customizable feedback
  • Customizable search
  • Forums
  • Galleries
  • Gamification
  • Integration and customization
  • Localization controls
  • Mobile-ready
  • Narratives
  • Oversight and insights tools
  • Ratings and reviews management
  • Social connectivity

How Much Does Pluck Cost?

Pluck Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Pluck pricing details?

Pluck Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.

User Satisfaction

Positive Social Media Mentions 180
Negative Social Media Mentions 12

We realize that when you decide to purchase a Customer Support Software it’s important not only to find out how experts score it in their reviews, but also to find out if the real users and businesses that use these solutions are actually satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Pluck reviews across a broad range of social media sites. The information is then featured in a simple to understand way revealing how many users had positive and negative experience with Pluck. With that information at hand you will be prepared to make an informed buying choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Pluck?

Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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