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Customer Support Software

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What is Pluck?

Pluck is a collection of apps for managing online ratings and reviews. Pluck’s community-oriented tools allow customers to engage with their users, join in on the conversation and reply to negative feedback.

Social integrations enable your users to share their feedback with their connections and you can use Pluck’s localization feature to customize your users’ experience in their own language. Pluck’s community apps can be utilized in any combination, anywhere on your site, to create the precise experiences you need.

Each Pluck application comes with a default form and function, but users can easily customize both their appearance and behavior. Pluck apps are designed to work in both web and mobile destinations. The vendor offers management tools, numerous validated integrations into top e-commerce platforms, and a range of services to help you maximize social commerce ROI.

Pluck’s integrated community platform is used by more than 600 publishers, brands, and retailers to grow their audience, boost product sales, and build customer loyalty. Pluck offers them the tools they need to build unique social experiences to meet their business objectives.

Overview of Pluck Benefits

  • You can manage all of your customers’ ratings and reviews
  • Engage in and encourage conversations with forums
  • You can add one-click voting buttons to products
  • Support social sharing with social integrations
  • You can accept ratings and reviews from any device

Overview of Pluck Features

  • Community management
  • Create groups
  • Customizable feedback
  • Customizable search
  • Forums
  • Galleries
  • Gamification
  • Integration and customization
  • Localization controls
  • Mobile-ready
  • Narratives
  • Oversight and insights tools
  • Ratings and reviews management
  • Social connectivity

Pluck Position In Our Categories

Position of Pluck in our main categories:


Pluck is one of the top 200 Customer Support Software products


Pluck is one of the 200
Customer Support Software products

If you are interested in Pluck it might also be a good idea to investigate other subcategories of Best Customer Support Software collected in our database of SaaS software reviews.Call Center Software, Help Desk & Ticketing Software, IT Service Management Software

Every company is different, and may call for a particular type of Customer Support Software solution that will be fit for their business size, type of customers and employees and even particular industry they deal with. We advise you don't count on locating a perfect solution that is going to be suitable for each business regardless of their history is. It may be a good idea to read a few Pluck reviews first and even then you should remember what the service is supposed to do for your company and your staff. Do you need an easy and intuitive service with just elementary features? Will you really make use of the advanced functionalities required by experts and big enterprises? Are there any specific tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a trustworthy software that will match your budget.

How Much Does Pluck Cost?

Pluck Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Pluck reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Pluck. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.





Technical details

Devices Supported
  • Windows
  • Mac
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
  • Cloud Hosted

What Support Does This Vendor Offer?


What are Pluck pricing details?

Pluck Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.

What integrations are available for Pluck?

Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.

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