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Customer Support Software

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What is Pluck?

Pluck is a collection of apps for managing online ratings and reviews. Pluck’s community-oriented tools allow customers to engage with their users, join in on the conversation and reply to negative feedback.

Social integrations enable your users to share their feedback with their connections and you can use Pluck’s localization feature to customize your users’ experience in their own language. Pluck’s community apps can be utilized in any combination, anywhere on your site, to create the precise experiences you need.

Each Pluck application comes with a default form and function, but users can easily customize both their appearance and behavior. Pluck apps are designed to work in both web and mobile destinations. The vendor offers management tools, numerous validated integrations into top e-commerce platforms, and a range of services to help you maximize social commerce ROI.

Pluck’s integrated community platform is used by more than 600 publishers, brands, and retailers to grow their audience, boost product sales, and build customer loyalty. Pluck offers them the tools they need to build unique social experiences to meet their business objectives.

Overview of Pluck Benefits

  • You can manage all of your customers’ ratings and reviews
  • Engage in and encourage conversations with forums
  • You can add one-click voting buttons to products
  • Support social sharing with social integrations
  • You can accept ratings and reviews from any device

Overview of Pluck Features

  • Community management
  • Create groups
  • Customizable feedback
  • Customizable search
  • Forums
  • Galleries
  • Gamification
  • Integration and customization
  • Localization controls
  • Mobile-ready
  • Narratives
  • Oversight and insights tools
  • Ratings and reviews management
  • Social connectivity

Pluck Position In Our Categories

Position of Pluck in our main categories:


Pluck is one of the top 200 Customer Support Softwareproducts


Pluck is one of the 200
Customer Support Software products

If you are considering Pluck it might also be beneficial to analyze other subcategories of Best Customer Support Software gathered in our base of SaaS software reviews.Call Center Software, Help Desk & Ticketing Software, IT Service Management Software

Each enterprise has different wants and requires an application that can be customized for their size, kind of workers and buyers, and the particular industry they are in. For these reasons, no platform can offer perfect functionality out-of-the-box. When you search a software system, first be sure what you require it for. Read some Pluck reviews and ask yourself do you need basic functionality or do you want complex functionality? Are there any industry-specific tools that you are looking for? Find the answers to these questions to help your search. There are plenty of aspects that you need to consider and these include your budget, particular business needs, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally choose the app that provides all that you want to improve your company effectiveness and productivity.

How Much Does Pluck Cost?

Pluck Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Pluck reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Pluck. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.





Technical details

Devices Supported
  • Windows
  • Mac
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
  • Cloud Hosted

What Support Does This Vendor Offer?


What are Pluck pricing details?

Pluck Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.

What integrations are available for Pluck?

Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.

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