Pluck Review

Our score: 7.5 User satisfaction: 93%

What is Pluck?

Pluck is a collection of apps for managing online ratings and reviews. Pluck’s community-oriented tools allow customers to engage with their users, join in on the conversation and reply to negative feedback.

Social integrations enable your users to share their feedback with their connections and you can use Pluck’s localization feature to customize your users’ experience in their own language. Pluck’s community apps can be utilized in any combination, anywhere on your site, to create the precise experiences you need.

Each Pluck application comes with a default form and function, but users can easily customize both their appearance and behavior. Pluck apps are designed to work in both web and mobile destinations. The vendor offers management tools, numerous validated integrations into top e-commerce platforms, and a range of services to help you maximize social commerce ROI.

Pluck’s integrated community platform is used by more than 600 publishers, brands, and retailers to grow their audience, boost product sales, and build customer loyalty. Pluck offers them the tools they need to build unique social experiences to meet their business objectives.

Overview of Pluck Benefits

  • You can manage all of your customers’ ratings and reviews
  • Engage in and encourage conversations with forums
  • You can add one-click voting buttons to products
  • Support social sharing with social integrations
  • You can accept ratings and reviews from any device

Overview of Pluck Features

  • Community management
  • Create groups
  • Customizable feedback
  • Customizable search
  • Forums
  • Galleries
  • Gamification
  • Integration and customization
  • Localization controls
  • Mobile-ready
  • Narratives
  • Oversight and insights tools
  • Ratings and reviews management
  • Social connectivity

Pluck Position In Our Categories

Because companies have special business demands, it is only sensible they steer clear of seeking an all-in-one, ideal software solution. At any rate, it would be hard to try to stumble on such application even among recognizable software systems. The right thing to do should be to shortlist the different key factors which require deliberation such as important features, plans, technical skill ability of the employees, organizational size, etc. Next, you must do the product research comprehensively. Go over these Pluck review articles and explore the other software products in your list in detail. Such well-rounded product investigation ascertain you keep away from ill-fitting apps and choose the system that meets all the tools you require business requires to realize efficiency.

Position of Pluck in our main categories:

TOP 200

Pluck is one of the top 200 Customer Support Software products

If you are interested in Pluck it might also be sensible to investigate other subcategories of Customer Support Software gathered in our database of SaaS software reviews.

Each company is different, and might need a specific Customer Support Software solution that will be fit for their company size, type of clients and employees and even individual niche they deal with. You should not count on locating an ideal services that is going to work for each company regardless of their background is. It may be a good idea to read a few Pluck Customer Support Software reviews first and even then you should pay attention to what the software is supposed to do for your business and your workers. Do you need a simple and straightforward app with only elementary functions? Will you really make use of the advanced tools needed by pros and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a reliable solution that will match your budget.

How Much Does Pluck Cost?

Pluck Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.

User Satisfaction

Positive Social Media Mentions 180
Negative Social Media Mentions 12

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Pluck reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Pluck. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Top Competitors To Pluck By Price

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What are Pluck pricing details?

Pluck Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.

What integrations are available for Pluck?

Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.


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Reviewed By Jenny Chang
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