Price

$12

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Zingtree REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is Zingtree?

Zingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly.

Zingtree’s goal is to empower companies and individuals to give their web site visitors a quick, efficient and intelligent way of getting answers quickly, by providing an easy, yet powerful way to create, refine and embed interactive decision trees and troubleshooters. Originally designed to streamline customer support funnels, Zingtree’s users also include product teams seeking to gain deeper insight into the user behavior, sales and marketing teams looking to qualify leads, call centers, educators, and more.

Overview of Zingtree Benefits

It is easy to set up the Zingtree platform. The Zingtree Wizard will guide you through setting it up, prompting you for the questions and answers to build each step of your process. Or you can use Visual Designer to draw a flowchart. Zingtree turns your project into working code automatically. You also have the option to send visitors to your tree by embedding it in your web site, or have Zingtree host it at no extra charge. Customize the tree with formatted text, images, video, or even your own CSS.

With a Zingtree troubleshooter embedded on a client’s web site, customers, support techs and product managers all benefit. Customers answer questions in a simple Q&A format, which in many cases leads to a problem solution. If a problem can’t be solved, support technicians get a full history of the Zingtree session with an email or Zendesk ticket, which eliminates a lot of back-and-forth. Plus, Product Managers can see where the most traveled parts of the decision tree are, as well as other reports, which helps design better products and support documents.

Zingtree’s reports help you better understand how your Zingtrees are being used. You can check on performance specifics, examine traffic patterns, get demographic data, and more. The platform adds new and helpful reports all the time.

Overview of Zingtree Features

  • Works in any browser
  • Easy to build scripts
  • Full transcripts
  • Powerful analytics

Zingtree Position In Our Categories

Position of Zingtree in our main categories:

200

Zingtree is one of the top 200 Customer Support Software products

20

Zingtree is one of the top 20 Workflow Management Software products

200

Zingtree is one of the top 200
Customer Support Software products

20

Zingtree is one of the top 20
Workflow Management Software products


If you are considering Zingtree it might also be a good idea to check out other subcategories of Best Customer Support Software gathered in our base of SaaS software reviews.Call Center Software, Live Chat Software, IT Service Management Software

Each company has different wants and requires a software that can be customized for their size, kind of employees and customers, and the specific industry they are in. For these reasons, no platform can proffer perfect functionality off-the-shelf. When you search a software app, first be sure what you require it for. Read some Zingtree reviews and ask yourself do you want basic features or do you need advanced features? Are there any industry-specific functionalities that you are searching for? Find the answers to these queries to help your search. There are lots of elements that you need to consider and these include your budget, specific business requirements, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally choose the platform that offers all that you want to boost your organization competence and productivity.

How Much Does Zingtree Cost?

Zingtree Pricing Plans:

Zingtree offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Starter – $12/month

  • 40 end-user sessions
  • 12 agent credits
  • 1 author

Professional – $49/month

  • 350 end-user sessions
  • 60 agent credits
  • 5 authors
  • Run unlimited reports

Business – $99/month

  • 1000 end-user sessions
  • 150 agent credits
  • 10 authors
  • Run unlimited reports

Corporate – $299/month

  • 4000 end-user sessions
  • 500 agent credits
  • 30 authors
  • Run unlimited reports

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zingtree reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zingtree. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

8

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • PHONE NO.
  • LIVE SUPPORT

What are Zingtree pricing details?

Zingtree Pricing Plans:

Zingtree offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Starter – $12/month

  • 40 end-user sessions
  • 12 agent credits
  • 1 author

Professional – $49/month

  • 350 end-user sessions
  • 60 agent credits
  • 5 authors
  • Run unlimited reports

Business – $99/month

  • 1000 end-user sessions
  • 150 agent credits
  • 10 authors
  • Run unlimited reports

Corporate – $299/month

  • 4000 end-user sessions
  • 500 agent credits
  • 30 authors
  • Run unlimited reports

What integrations are available for Zingtree?

Zingtree integrates with the following business systems and applications:

  • Wordpress
  • Slack
  • Salesforce
  • Zendesk
  • Freshdesk
  • Zopim

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