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Rezdy Review

Rezdy
Our score: 8.5 User satisfaction: 100%

What is Rezdy?

Rezdy is a tour and activities management platform for tourism suppliers and agents. With this application, tourism-learning businesses are able to streamline their booking schedules and ensure that clients are well-served and have an enjoyable time during their vacation.

Rezdy also provides a networking interface for tour and leisure providers to connect with similar businesses and professionals. With this, they are able to build relationships with companies that can assist their business in offering unparalleled customer service.

Most importantly, businesses appreciate Rezdy’s ability to assist them in gaining more customers. The application makes the business more visible in the marketplace, thus bolstering its chances of being discovered by prospective clients.

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Overview of Rezdy Benefits

Increased Sales

Rezdy provides tourism businesses with the tools necessary to market and promote their services. The application affords users the ability to send targeted email campaigns in bulk. This enables them to keep customers engaged even after they have acquired a business’ service.

Moreover, Rezdy assists in attracting more clients by requesting reviews via TripAdvisor. This way, satisfied customers are able to share their experiences with the service and help interested prospective customers to decide on the tour provider or agent.

Additionally, Rezdy has a waiting list feature that lets customers add their name for a certain tour or service. This way, businesses retain clients and bump them up the list in case of changes.

Boosted Productivity

Rezdy enables users to offer simple and quick booking transactions with attractive plugins and forms in online platforms such as WordPress, Joomla, and Drupal. This allows agents and operators to accept online and mobile bookings as well as process electronic payments without complications, thus saving them operation time.

Furthermore, Rezdy organizes all aspects of operations in a single dashboard to quickly provide an insight into the business. The intuitive interface also facilitates the swift response to questions so customers get rapid answers to their queries.

Moreover, the application supports integrations with various third-party services to streamline business management more. Programs like Webhooks, Xero, ActiveCampaign, and more for the automation of tasks. This gives owners and their employees more time to spend with their customers instead of with operational tasks.

Expanded Operations

With Rezdy, agencies, service providers, and free agents can connect to a wide network of similar businesses and professionals. By listing their services or products in the marketplace, businesses make themselves more visible and they boost their chances of being chosen for a tour or activity.

Rezdy also affords agents more control over their commission rates and let them receive those manually or automatically. With this, they can be more competitive with their prices and can vie for more bookings.

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Overview of Rezdy Features

  • Agent/Concierge Portal
  • Internal Bookings
  • Online Bookings
  • Facebook Booking Integration
  • Email Bookings
  • Email Booking Confirmation
  • SMS Booking Confirmation
  • Email Booking Reminder
  • On-Demand Reservations
  • Passenger Manifest
  • Waiting List
  • Visual Calendar
  • Website/CMS Plugins
  • Brochure Tracking
  • Point of Sale
  • E-Payment Gateways Support
  • Credit Card Transactions
  • Card Swipe
  • PayPal Integration
  • Gift Cards Support
  • Coupons and Promo Codes Support
  • Voucher and Daily Deals Management
  • Barcode Scanning
  • QR Code Scaning
  • Weekly Sales Reports
  • Third-Party App Integration

Rezdy Position In Our Categories

Since businesses have distinctive business demands, it is rational that they steer clear of picking a one-size-fits-all, “perfect” software solution. Needless to say, it is hard to find such an app even among branded software systems. The clever step to undertake would be to shortlist the varied critical aspects that demand examination like critical features, costing, skill levels of the employees, business size, etc. Then, you should follow through your research thoroughly. Browse through these Rezdy analyses and check out each of the software products in your shortlist more closely. Such well-rounded research makes sure you stay away from mismatched applications and choose the one which delivers all the features your business requires.

Position of Rezdy in our main categories:

TOP 50

Rezdy is one of the top 50 Online Booking Systems products

If you are interested in Rezdy it might also be a good idea to check out other subcategories of Online Booking Systems gathered in our database of SaaS software reviews.

It's important to keep in mind that almost no software in the Online Booking Systems category is a perfect solution that can fulfill all the goals of different company types, sizes and industries. It may be a good idea to read a few Rezdy Online Booking Systems reviews first as specific services may excel just in a very small set of applications or be created with a really specific industry in mind. Others might work with an intention of being easy and intuitive and therefore lack complex elements desired by more experienced users. You can also come across solutions that support a large group of users and offer a rich feature set, but this frequently comes at a higher cost of such a software. Be certain that you're aware of your needs so that you get a service that has all the elements you search for.

How Much Does Rezdy Cost?

Rezdy Pricing Plans:

Free Trial

Foundation

$49/month

Accelerate

$99/month

Expansion

$249/month

Quote-based Plan

Contact vendor

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What are Rezdy pricing details?

Rezdy Pricing Plans:

Free Trial

Foundation

$49/month

Accelerate

$99/month

Expansion

$249/month

Quote-based Plan

Contact vendor

Rezdy offers various SMB and enterprise pricing options for users to choose from. The lowest plan starts at $49 per month as the base price. Custom plans are also available for entities with high volume bookings. Charities and not-for-profit organizations can request for a discount. To test the software’s features, users can sign up for its 21-day free trial. Here’s an overview of its plans:

Foundation – $49/month + booking fees

  • Online booking engine
  • Mobile app
  • Guest manifest
  • TripAdvisor Review Express

Accelerate – $99/month + booking fees

  • Packages and extras
  • Gift cards and vouchers
  • Automated customer notifications
  • Advanced selling plugins

Expansion – $249/month + booking fees

  • Advanced reporting
  • Bulk session management
  • API access
  • Webhooks

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 0

We are aware that when you decide to buy a Online Booking Systems it’s vital not only to see how experts score it in their reviews, but also to find out whether the actual people and businesses that bought it are indeed content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Rezdy reviews across a broad range of social media sites. The data is then displayed in a simple to understand format indicating how many people had positive and negative experience with Rezdy. With that information available you should be equipped to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Rezdy?

Rezdy confers access to its REST API to customers and allow them to integrate the service to other software or applications. Some supported third-party programs are Xero, MailChimp, TripAdvisor Review Express, Zapier, Webhooks, InfusionSoft, ActiveCampaign, DocuSign, Smartwaiver, Wherewolf, Microsoft Outlook, Apple Calendar, Google Calendar, iCal, Google Adwords, and Google Analytics. For more information on integrations, contact support.

Rezdy User Reviews

Rezdy average rating:

Average score
3.8/5 (1 user reviews)
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Write your own review of this product

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More reviews from 1 actual users:

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Very effective during tours!

Read full review >
Karelle
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 26.03.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Rezdy also has a mobile app that our tour guides can use not only for tracking schedules but also for checking in and contacting guests during tours! Made our work easier.

CONS: The mobile app does not have the ability to close an event, reschedule, or edit guest status.

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Rezdy user reviews

Very effective during tours!

Read full review >
Karelle
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 26.03.2021 Company Size: 11-50 Employees Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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