Rocketbots Review
What is Rocketbots?
Rocketbots is a powerful conversation management solution that unifies and automates all conversations, broadcasts, surveys, and other interactions with customers in all channels and platforms. With Rocketbots, businesses can engage and converse with their clients through their preferred messaging apps and channels, from product inquiries to complicated customer issues to delivering top-class support.
Rocketbots is built with AI-learning capability that enables the software to learn from each conversation and deliver intelligent responses to questions and queries, easing up the burden on actual chat agents who can then focus on other, more pressing chat requests and priorities.
Aside from support, Rocketbots is an effective communication platform for internal communications and sales/marketing. Communication is accelerated yet accuracy is not compromised. Users are able to respond in seconds, provide smart answers, and keep the entire team on the same page.
Show MoreOverview of Rocketbots Benefits
Centralized Conversation Management
Rocketbots allows you to put all your customer and other business-related conversations in one place. From a unified dashboard, you can see every conversation from every messenger application (Facebook Messenger, Line, WeChat, etc.) and respond to them quickly and efficiently without having to exit the Rocketbots application and launch another software.
This greatly speeds up the whole conversation process. You get to know what your customers’ query is all about and you are able to deliver the answer to their question or the resolution to their issue through the messenger app of their choice.
Smart AI-Learning Functionality
Rocketbots has an integrated AI capable of learning from every interaction you have with your customers. From these lessons, the AI can provide answers to the most commonly asked questions, freeing you and your chat agents from the burden of responding to mundane queries so you can focus on other matters that are complex and require more specific expertise.
Improved Marketing
Being able to talk to your customers and potential clients at a very personal level provides you with a huge marketing advantage. You can quickly give them answers on specific and critical product queries, compound their interest with relevant information, and empower them to check out your products by targeting your audience via their messenger app of choice.
Show MoreOverview of Rocketbots Features
- All-in-One Messenger
- Smart Replies
- CRM for Instant Messaging
- Human + AI Hybrid Support
- Real-Time Data
- Broadcast and Surveys
- Facebook Scanner Code Generation
- File Storage and Delivery
- Integrations
What Problems Will Rocketbots Solve?
Rocketbots is a perfect system for the following scenarios:
1) Companies who cannot afford to hire more support staff while they are growing. Rocketbots AI can automate chats after work hours, and offer suggestions to agents, making it easier for companies to reply to more inquiries per agent.
2) Companies who receive customer inquiries from multiple channels and want a product that collects it all into one space.
3) Companies who want to hire more support staff but don’t want to go through a painful onboarding experience. Rocketbots AI simply learns from the most frequent chat exchanges and offers suggestions and automation, making training new support staff less of a hassle.
Awards & Quality Certificates
Rocketbots Position In Our Categories
Since businesses have special business wants, it is only practical that they abstain from seeking a one-size-fits-all, “perfect” business application. Nevertheless, it would be futile to try to stumble on such application even among widely used software products. The clever step to do would be to note down the various chief aspects which necessitate investigation including essential features, costing, skill levels of the users, organizational size, etc. Next, you must perform your product research through and through. Read some of these Rocketbots evaluations and explore the other software options in your list in detail. Such well-rounded research can make sure you circumvent unfit apps and select the system which provides all the tools your company requires in growing the business.
Position of Rocketbots in our main categories:
TOP
200
Rocketbots is one of the top 200 Communications Software products
If you are interested in Rocketbots it could also be beneficial to analyze other subcategories of Best Communications Software listed in our database of SaaS software reviews.
Every company is different, and may require a special Best Communications Software solution that will be adjusted to their company size, type of customers and staff and even particular industry they cater to. We advise you don't count on getting an ideal software that will work for every company regardless of their background is. It may be a good idea to read a few Rocketbots Best Communications Software reviews first and even then you should remember what the service is supposed to do for your company and your workers. Do you require a simple and straightforward app with only basic features? Will you really use the advanced functionalities needed by pros and big enterprises? Are there any specific tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable solution that will match your budget.
How Much Does Rocketbots Cost?
Rocketbots Pricing Plans:
Free Trial
Pro
$19/month ($0.002 per additional message)
Business
$99/month ($0.001 per additional message)
What are Rocketbots pricing details?
Rocketbots Pricing Plans:
Free Trial
Pro
$19/month ($0.002 per additional message)
Business
$99/month ($0.001 per additional message)
Rocketbots offers the following basic and enterprise pricing packages:
Pro – $19/month ($0.002 per additional message)
- Unlimited Human Agents
- Unlimited Contacts
- All Channels
- 10,000 Messages per month
Business – $99/month ($0.001 per additional message)
- Unlimited Human Agents
- Unlimited Contacts
- All Channels
- 100,000 Messages per month
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you decide to get a Communications Software it’s vital not only to learn how experts evaluate it in their reviews, but also to find out whether the actual people and businesses that bought this software are genuinely satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Rocketbots reviews across a broad array of social media sites. The data is then featured in an easy to understand way showing how many users had positive and negative experience with Rocketbots. With that information at your disposal you should be ready to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Rocketbots?
Rocketbots integrates with the following business systems and applications:
- Facebook Messenger
- Line
- Viber
- Telegram
- Kik
- Twilio
- Web Chat
- Facebook Workplace
- Slack
- WeChat Work
- Chatbase
- DialogFlow
- Wit.ai
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