Rocketbots Review
What is Rocketbots?
Rocketbots is a powerful conversation management solution that unifies and automates all conversations, broadcasts, surveys, and other interactions with customers in all channels and platforms. With Rocketbots, businesses can engage and converse with their clients through their preferred messaging apps and channels, from product inquiries to complicated customer issues to delivering top-class support.
Rocketbots is built with AI-learning capability that enables the software to learn from each conversation and deliver intelligent responses to questions and queries, easing up the burden on actual chat agents who can then focus on other, more pressing chat requests and priorities.
Aside from support, Rocketbots is an effective communication platform for internal communications and sales/marketing. Communication is accelerated yet accuracy is not compromised. Users are able to respond in seconds, provide smart answers, and keep the entire team on the same page.
Show MoreOverview of Rocketbots Benefits
Centralized Conversation Management
Rocketbots allows you to put all your customer and other business-related conversations in one place. From a unified dashboard, you can see every conversation from every messenger application (Facebook Messenger, Line, WeChat, etc.) and respond to them quickly and efficiently without having to exit the Rocketbots application and launch another software.
This greatly speeds up the whole conversation process. You get to know what your customers’ query is all about and you are able to deliver the answer to their question or the resolution to their issue through the messenger app of their choice.
Smart AI-Learning Functionality
Rocketbots has an integrated AI capable of learning from every interaction you have with your customers. From these lessons, the AI can provide answers to the most commonly asked questions, freeing you and your chat agents from the burden of responding to mundane queries so you can focus on other matters that are complex and require more specific expertise.
Improved Marketing
Being able to talk to your customers and potential clients at a very personal level provides you with a huge marketing advantage. You can quickly give them answers on specific and critical product queries, compound their interest with relevant information, and empower them to check out your products by targeting your audience via their messenger app of choice.
Show MoreOverview of Rocketbots Features
- All-in-One Messenger
- Smart Replies
- CRM for Instant Messaging
- Human + AI Hybrid Support
- Real-Time Data
- Broadcast and Surveys
- Facebook Scanner Code Generation
- File Storage and Delivery
- Integrations
What Problems Will Rocketbots Solve?
Rocketbots is a perfect system for the following scenarios:
1) Companies who cannot afford to hire more support staff while they are growing. Rocketbots AI can automate chats after work hours, and offer suggestions to agents, making it easier for companies to reply to more inquiries per agent.
2) Companies who receive customer inquiries from multiple channels and want a product that collects it all into one space.
3) Companies who want to hire more support staff but don’t want to go through a painful onboarding experience. Rocketbots AI simply learns from the most frequent chat exchanges and offers suggestions and automation, making training new support staff less of a hassle.
Awards & Quality Certificates
Rocketbots Position In Our Categories
Knowing that businesses have special business-related demands, it is prudent they abstain from buying an all-encompassing, “perfect” software solution. Regardless, it would be difficult to pinpoint such application even among recognizable software products. The logical step to do can be to jot down the various vital functions which merit deliberation such as crucial features, budget, skill levels of staff members, business size, etc. Thereafter, you should perform your product research comprehensively. Have a look at some Rocketbots evaluations and look over each of the software systems in your shortlist in detail. Such detailed research makes sure you circumvent poorly fit apps and subscribe to the system that includes all the tools your business requires in sustaining growth.
Position of Rocketbots in our main categories:
TOP
200
Rocketbots is one of the top 200 Communications Software products
If you are interested in Rocketbots it may also be beneficial to investigate other subcategories of Communications Software gathered in our base of B2B software reviews.
Organizations have different needs and requirements and no software platform can be just right in such a scenario. It is futile to try to find an ideal out-of-the-box software app that meets all your business requirements. The intelligent thing to do would be to modify the solution for your unique needs, staff member skill levels, budget, and other elements. For these reasons, do not hurry and invest in well-publicized leading solutions. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your groundwork, investigate each short-listed system in detail, read a few Rocketbots Communications Software reviews, call the vendor for explanations, and finally select the app that presents what you want.
How Much Does Rocketbots Cost?
Rocketbots Pricing Plans:
Free Trial
Pro
$19/month ($0.002 per additional message)
Business
$99/month ($0.001 per additional message)
What are Rocketbots pricing details?
Rocketbots Pricing Plans:
Free Trial
Pro
$19/month ($0.002 per additional message)
Business
$99/month ($0.001 per additional message)
Rocketbots offers the following basic and enterprise pricing packages:
Pro – $19/month ($0.002 per additional message)
- Unlimited Human Agents
- Unlimited Contacts
- All Channels
- 10,000 Messages per month
Business – $99/month ($0.001 per additional message)
- Unlimited Human Agents
- Unlimited Contacts
- All Channels
- 100,000 Messages per month
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to purchase a Communications Software it’s important not only to find out how professionals score it in their reviews, but also to check if the real clients and companies that bought this software are actually satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Rocketbots reviews across a broad range of social media sites. The information is then presented in a simple to understand form indicating how many customers had positive and negative experience with Rocketbots. With that information at hand you will be equipped to make an informed buying decision that you won’t regret.
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Rocketbots?
Rocketbots integrates with the following business systems and applications:
- Facebook Messenger
- Line
- Viber
- Telegram
- Kik
- Twilio
- Web Chat
- Facebook Workplace
- Slack
- WeChat Work
- Chatbase
- DialogFlow
- Wit.ai
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