Satmetrix Review
What is Satmetrix?
Satmetrix is a customer experience management platform designed to help you create and manage unique customer journeys. It is more than just a platform for implementing customer surveys and gathering their feedback. This software is built to help you understand your customers better and improve their overall experience with your brand, product, and service. This, in turn, spurs better customer engagement, enhances revenue, and drives business growth.
With Satmetrix, you have the tools to accurately measure and gauge customer experience and satisfaction. The software gives you a unified and comprehensive view of your customers’ journeys in real time. It presents all your data in stunning and easy-to-understand visualizations, allowing you to quickly comprehend the pulse of your customers, gain insights, and make the right moves and decisions to ensure that you deliver the experience that empowers them to engage with your business and perform your desired actions.
Show MoreOverview of Satmetrix Benefits
Satmetrix delivers a platform that lets you get the stock of the customer experience on a continuous basis and provide you with the tools you need to slice, dice, and dissect the data so you can create significantly improved customer experiences. With Satmetrix, you just don’t start and finish with customer surveys and feedback, you gain valuable insights from data gathered from customer touchpoints across the journey, enabling you to know your customers better and give them unique experiences that increase their satisfaction, loyalty, and advocacy.
All customer data are presented in real-time via stunning visualizations that make information easy to digest. On top of that, all visualizations are optimized for easy drilldowns and navigation, allowing users to dig deep and discover root causes for delight and disappointment for your precious customers.
Satmetrix comes with built-in text analytics to help you read and decipher comments from your customers so that you will instantly recognize the prevailing sentiment and themese. The functionality allows you to monitor the volume of comments and even helps you go deep right to the original comment to get a full picture of what they are talking about and find solutions to address their issues.
Collaboration is a breeze with Satmetrix. With tools that allow you share online reports, annotate trend lines, and more, your team are always on the same page, have access to the same information and insights, which enables them to take decisive actions to improve customer experience and drive your business further.
Show MoreOverview of Satmetrix Features
- Customer experience data collection and integration
- Automated analytics to reveal unprecedented insights
- Action management process management and monitoring
- CX insights delivery
- Targeted change
Satmetrix Position In Our Categories
Since companies have specific business wants, it is only prudent that they abstain from deciding on an all-in-one, ”best” software product. Regardless, it would be futile to discover such application even among popular software systems. The logical thing to do is to take note of the different chief aspects which call for a inspection including essential features, budget, skill ability of staff members, company size, etc. The second step is, you should do your product research thoroughly. Go over some Satmetrix analyses and look into the other software systems in your shortlist more closely. Such all-encompassing product research guarantee you drop ill-fitting apps and subscribe to the system which includes all the function your business requires.
Position of Satmetrix in our main categories:
TOP
100
Satmetrix is one of the top 100 CRM Software products
TOP
50
Satmetrix is one of the 50 Customer Experience Management Software products
Each company has different wants and needs a software that can be personalized for their size, type of workers and customers, and the particular industry they are in. For these reasons, no platform can provide perfect functionality off-the-shelf. When you try to find a software product, first be sure what you want it for. Read some Satmetrix Customer Experience Management Software reviews and ask yourself do you desire basic features or do you need advanced tools? Are there any industry-specific features that you are seeking? Find the answers to these questions to aid your search. There are lots of elements that you need to reflect on and these include your finances, particular business requirements, your organization size, integration needs etc. Take your time, check out a few free trials, and finally choose the app that presents all that you require to boost your firm efficiency and productivity.
How Much Does Satmetrix Cost?
Satmetrix Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Satmetrix pricing details?
Satmetrix Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We are aware that when you make a decision to purchase a Customer Experience Management Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out whether the actual people and enterprises that purchased these solutions are indeed happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Satmetrix reviews across a broad array of social media sites. The information is then presented in a simple to digest way revealing how many clients had positive and negative experience with Satmetrix. With that information available you will be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Satmetrix?
No information available.
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