Satmetrix Review
What is Satmetrix?
Satmetrix is a customer experience management platform designed to help you create and manage unique customer journeys. It is more than just a platform for implementing customer surveys and gathering their feedback. This software is built to help you understand your customers better and improve their overall experience with your brand, product, and service. This, in turn, spurs better customer engagement, enhances revenue, and drives business growth.
With Satmetrix, you have the tools to accurately measure and gauge customer experience and satisfaction. The software gives you a unified and comprehensive view of your customers’ journeys in real time. It presents all your data in stunning and easy-to-understand visualizations, allowing you to quickly comprehend the pulse of your customers, gain insights, and make the right moves and decisions to ensure that you deliver the experience that empowers them to engage with your business and perform your desired actions.
Show MoreOverview of Satmetrix Benefits
Satmetrix delivers a platform that lets you get the stock of the customer experience on a continuous basis and provide you with the tools you need to slice, dice, and dissect the data so you can create significantly improved customer experiences. With Satmetrix, you just don’t start and finish with customer surveys and feedback, you gain valuable insights from data gathered from customer touchpoints across the journey, enabling you to know your customers better and give them unique experiences that increase their satisfaction, loyalty, and advocacy.
All customer data are presented in real-time via stunning visualizations that make information easy to digest. On top of that, all visualizations are optimized for easy drilldowns and navigation, allowing users to dig deep and discover root causes for delight and disappointment for your precious customers.
Satmetrix comes with built-in text analytics to help you read and decipher comments from your customers so that you will instantly recognize the prevailing sentiment and themese. The functionality allows you to monitor the volume of comments and even helps you go deep right to the original comment to get a full picture of what they are talking about and find solutions to address their issues.
Collaboration is a breeze with Satmetrix. With tools that allow you share online reports, annotate trend lines, and more, your team are always on the same page, have access to the same information and insights, which enables them to take decisive actions to improve customer experience and drive your business further.
Show MoreOverview of Satmetrix Features
- Customer experience data collection and integration
- Automated analytics to reveal unprecedented insights
- Action management process management and monitoring
- CX insights delivery
- Targeted change
Satmetrix Position In Our Categories
Because businesses have distinct business requirements, it is only rational that they abstain from selecting an all-encompassing, ideal system. Nonetheless, it is troublesome to discover such a software system even among branded software products. The right thing to undertake is to take note of the various critical functions which demand deliberation such as important features, budget, skill aptitude of staff, business size, etc. The second step is, you should conduct the product research thoroughly. Browse through these Satmetrix reviews and explore each of the software systems in your list more closely. Such all-encompassing product research guarantees you take out unfit software solutions and subscribe to the system which meets all the tools your business requires in sustaining growth.
Position of Satmetrix in our main categories:
TOP
100
Satmetrix is one of the top 100 CRM Software products
TOP
50
Satmetrix is one of the 50 Customer Experience Management Software products
Enterprises have different wants and requirements and no software solution can be just right in such a condition. It is useless to try to find a perfect out-of-the-box software product that meets all your business requirements. The smart thing to do would be to modify the solution for your unique wants, staff member skill levels, budget, and other elements. For these reasons, do not rush and subscribe to well-publicized popular applications. Though these may be widely used, they may not be the ideal fit for your particular needs. Do your research, investigate each short-listed platform in detail, read a few Satmetrix Customer Experience Management Software reviews, speak to the maker for clarifications, and finally settle for the app that presents what you want.
How Much Does Satmetrix Cost?
Satmetrix Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Satmetrix pricing details?
Satmetrix Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We know that when you choose to purchase a Customer Experience Management Software it’s vital not only to see how experts evaluate it in their reviews, but also to find out whether the actual users and businesses that bought it are indeed satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Satmetrix reviews across a wide array of social media sites. The data is then featured in a simple to digest way revealing how many people had positive and negative experience with Satmetrix. With that information at hand you will be equipped to make an informed business decision that you won’t regret.
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Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Satmetrix?
No information available.
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