MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

ReferenceEdge Review

ReferenceEdge
Our score: 6.8 User satisfaction: N/A

What is ReferenceEdge?

ReferenceEdge is a true native component for Salesforce that helps you manage customer references. Hence, the app has been named as one of the top ten providers of enterprise CRM solutions. It also offers efficacious and intelligent methods for overseeing your organization’s customer advocate program.

Since it is tightly integrated into the Salesforce system, connecting it with third-party solutions is a seamless process. You can simply utilize the Salesforce API to create bi-directional integrations. Aside from that, the platform has ready-made connectors for Influitive, Gainsight, and TechValidate, thus synchronizing with these platforms do not take time.

Show More

Overview of ReferenceEdge Benefits

Granular Reference Tracking

When you have a vast library of references, it is important to keep track for which they are references as well as their statuses. ReferenceEdge assists you in doing this by letting you tag accounts or contacts as program members. You can also activate or deactivate them as references with a single click. This way, your users have updated data to rely upon for their tasks.

Powerful Reference Finder

ReferenceEdge has a powerful yet user-friendly reference search tool. This allows you to find references using keywords and filters so you can find the ones appropriate for your sales or marketing efforts.

Automated Reference Requests

Customer reference requests are time-consuming to manage. ReferenceEdge gives you back the time you have lost on the task by automating the process via Salesforce Chatter and/or email. The solution enables you to track the success of the reference event as well by using a post-event survey that is triggered automatically.

Gamified Platform

ReferenceEdge enables you to make the usage of the platform fun. This way, you can reward employees for completing tasks. You can also create a point-based system for activities and a leaderboard so everyone is apprised of the top users. As such, you can foster healthy competition in your organization. Plus, this can motivate your employees to work harder.

Show More

Overview of ReferenceEdge Features

  • Customer Content Management
  • Advocate Accounts Management
  • Advocate Accounts Search
  • Advocate Overuse Prevention
  • Reference Automation Request
  • Program Membership Management
  • Real-Time Program Metrics
  • Automated Advocate Data Updates
  • Reference Lead Finder
  • Gamification & User Rewards
  • Integrations

ReferenceEdge Position In Our Categories

Keeping in mind businesses have unique business-related demands, it is only reasonable they abstain from getting an all-encompassing, ”best” software product. At any rate, it is hard to try to find such application even among well-known software products. The sensible step to undertake should be to narrow down the several important factors that demand deliberation including crucial features, packages, skill aptitude of the users, company size, etc. Next, you should conduct your research through and through. Go over these ReferenceEdge evaluations and look into the other software solutions in your shortlist more closely. Such detailed product investigation guarantee you take out mismatched apps and pay for the system which provides all the features your company requires to achieve growth.

Position of ReferenceEdge in our main categories:

TOP 200

ReferenceEdge is one of the top 200 Customer Experience Management Software products

If you are interested in ReferenceEdge it could also be a good idea to investigate other subcategories of Customer Experience Management Software listed in our database of SaaS software reviews.

Each enterprise has different requirements and needs a software that can be personalized for their size, type of staff members and clients, and the specific industry they are in. For these reasons, no software can provide perfect features off-the-shelf. When you try to find a software product, first be sure what you want it for. Read some ReferenceEdge Customer Experience Management Software reviews and ask yourself do you want basic tools or do you want sophisticated features? Are there any industry-specific tools that you are looking for? Find the answers to these queries to help your search. There are multiple factors that you need to mull over and these include your finances, specific business wants, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the platform that offers all that you need to improve your firm competence and productivity.

How Much Does ReferenceEdge Cost?

ReferenceEdge Pricing Plans:

Free Trial

ReferenceEdge

Contact vendor

Show More

What are ReferenceEdge pricing details?

ReferenceEdge Pricing Plans:

Free Trial

ReferenceEdge

Contact vendor

ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you make a decision to buy a Customer Experience Management Software it’s important not only to find out how experts rank it in their reviews, but also to discover if the actual people and enterprises that use it are genuinely happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and ReferenceEdge reviews across a broad array of social media sites. The information is then presented in an easy to digest format indicating how many customers had positive and negative experience with ReferenceEdge. With that information at your disposal you should be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ReferenceEdge?

Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:

  • Influitive
  • Gainsight
  • TechValidate
Note

ReferenceEdge
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular ReferenceEdge Alternatives

Top Competitors To ReferenceEdge By Price

Trending Customer Experience Management Software Reviews

ReferenceEdge Comparisons

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share