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SuperSaaS Review

SuperSaaS
Our score: 8.7 User satisfaction: 100%

What is SuperSaaS?

SuperSaaS is a one-stop solution for your scheduling requirements that offers unparalleled flexibility and customizability. With it, you can tailor the layout to your needs and preferences as well as white-label the interface to remove all reference to SuperSaaS.

The platform also lets you create your own scheduling types. Moreover, you can add individual service scheduling, which enables your customers to book a service from a list. Additionally, for each appointment booked through SuperSaaS, you do not need to pay a commission fee.

Furthermore, SuperSaaS provides you with sales and marketing tools. Using these, you can attract more business to your door. You can even utilize the application in gathering feedback from your customers so you can know how you can further improve your services.

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Overview of SuperSaaS Benefits

Customizability & Flexibility

One of SuperSaaS’s main selling point is its flexibility and customizability. You can arrange the layout to your preferences and even modify the color scheme to be in line with your branding. Additionally, the solution lets you white label the interface to abstract any mention or reference to SuperSaaS, making it truly your own.

Custom Scheduling

Apart from the layout, the scheduling system can conform to your needs as well. You can show appointments and open slots by day, week, or month in a calendar format or in a list format. Additionally, SuperSaaS lets you offer individual service scheduling to your target market. Thus, they can choose a service from a list and book it online with ease.

Easy Resource Management

If you have multiple resources like meeting rooms or clinic spaces, you may have encountered difficulties in managing them. SuperSaaS changes that with its tools specifically designed for such. As a result, you can oversee individual availability and ensure that you can accommodate as many customers as possible.

Group Accommodations

In the case of events, group classes, workshops or seminars, and the like, SuperSaaS can support group bookings. This allows you to streamline the reservation of your groups and make certain that members and interested individuals can join as long as it is possible.

Built-in Sales & Marketing Tools

Since SuperSaaS has in-built sales and marketing tools, there is no need for you to shell out extra money in this regard. With it, you can create special promos and coupons specific to a service or resource. You can also apply your own pricing rules that reflect your branding or to accommodate your customers’ requirements. On top of that, the solution lets you engage with your customers after the service by collecting reviews and feedback from them on your behalf.

Affordability

SuperSaaS is a solution that is light on your pocket. It has a free version that you can sign up for if you have limited needs. Apart from that, the solution has ten packages that can support as much as 15,000 appointments per month. As such, you can have as many appointments without breaking the bank.

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Overview of SuperSaaS Features

  • Automatic SMS & Email Reminders
  • Payment Processing
  • Integrations
  • Customization Options
  • Global Reach
  • Calendar Synchronization
  • User Roles & Management
  • Reporting & Analytics

What Problems Will SuperSaaS Solve?

1) Problem: Time consumed by manually messaging individuals

Solution: If you need to schedule interviews with multiple individuals but also let them choose their preferred time slots, you can do so with SuperSaaS. The process is even easy since you only need to send a schedule link to them and have them pick a time. The application then sends confirmation emails as well as reminder messages to ensure they do not miss their appointments.

2) Problem: Double Bookings

Solution: Sales representatives oversee multiple appointments in numerous calendars. As a result, double bookings may occur. To prevent that, SuperSaaS connects its internal calendar with external calendaring systems like iCalendar and Google Calendar. Thus, conflicting appointments can be avoided and growth opportunities are not lost.

3) Problem: Booking Constraints

Solution: SuperSaaS offers full control over scheduling by offering booking restrictions. This means that businesses can block out days and hours and even offer special services on holidays and weekends. The solution also helps provide leeway for individuals who missed their appointments by letting them reschedule but only until a maximum period.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

SuperSaaS Position In Our Categories

Because businesses have specific business-related wants, it is logical that they avoid buying a one-size-fits-all, ”best” solution. Be that as it may, it would be hard to pinpoint such an app even among widely used software products. The logical thing to undertake would be to make a list of the several critical functions which entail scrutiny including major features, budget, technical skill ability of the users, business size, etc. Next, you should do the research exhaustively. Read some of these SuperSaaS evaluations and look into the other solutions in your list more closely. Such detailed product investigation ascertains you steer clear of mismatched applications and buy the one that delivers all the benefits your company requires for optimal results.

Position of SuperSaaS in our main categories:

TOP 20

SuperSaaS is one of the top 20 Appointment Scheduling Software products

TOP 20

SuperSaaS is one of the 20 Online Booking Systems products

Each company has different needs and requires a software that can be customized for their size, kind of workers and customers, and the specific industry they are in. For these reasons, no platform can provide perfect tools off-the-shelf. When you try to find a software system, first be sure what you want it for. Read some SuperSaaS Appointment Scheduling Software reviews and ask yourself do you want basic functionality or do you require advanced tools? Are there any industry-specific functionalities that you are seeking? Find the answers to these queries to assist your search. There are lots of elements that you need to mull over and these include your finances, particular business needs, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the system that provides all that you want to improve your firm effectiveness and productivity.

How Much Does SuperSaaS Cost?

SuperSaaS Pricing Plans:

Free Trial

Free Package

$0

Package A

$9/month

Package B

$18/month

Package C

$28/month

Package D

$38/month

Package E

$48/month

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What are SuperSaaS pricing details?

SuperSaaS Pricing Plans:

Free Trial

Free Package

$0

Package A

$9/month

Package B

$18/month

Package C

$28/month

Package D

$38/month

Package E

$48/month

SuperSaaS offers a total of six enterprise pricing packages that include a free package version. The prices for packages vary according to the number of appointments and other features. Plans are available in a free version and a monthly or yearly subscription. Here are the details for each package:

Free Package – $0

  • Up to 50 appointments
  • Up to 500 reservations in saved data
  • Up to 50 registered users
  • Advertisements
  • No automated calendar synchronization

Package A – $9/month

  • Up to 100 appointments
  • Up to 1000 reservations in saved data
  • Unlimited number of registered users
  • Automated calendar synchronization
  • No Advertisements

Package B – $18/month

  • Up to 300 appointments
  • Up to 3000 reservations in saved data
  • Unlimited number of registered users
  • Automated calendar synchronization
  • No Advertisements

Package C – $28/month

  • Up to 600 appointments
  • Up to 6000 reservations in saved data
  • Unlimited number of registered users
  • Automated calendar synchronization
  • No Advertisements

Package D – $38/month

  • Up to 900 appointments
  • Up to 9000 reservations in saved data
  • Unlimited number of registered users
  • Automated calendar synchronization
  • No Advertisements

Package E – $48/month

  • Up to 1500 appointments
  • Up to 15000 reservations in saved data
  • Unlimited number of registered users
  • Automated calendar synchronization
  • No Advertisements

All packages include the following features:

  • Support for 35+ languages
  • Schedule management
  • Booking management
  • Payment collection
  • Access control
  • Automated SMS & email notifications
  • External calendar sync
  • Third-party integrations
  • Booking calendar customization
  • Layout management
  • Sales and marketing
  • Security

Visit the vendor’s site for complete information of features included in their packages.

User Satisfaction

Positive Social Media Mentions 7
Negative Social Media Mentions 0

We realize that when you make a decision to purchase a Appointment Scheduling Software it’s vital not only to find out how experts evaluate it in their reviews, but also to discover whether the real users and businesses that bought this software are genuinely happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SuperSaaS reviews across a vast array of social media sites. The data is then presented in an easy to understand form showing how many users had positive and negative experience with SuperSaaS. With that information at your disposal you will be equipped to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SuperSaaS?

SuperSaaS can integrate with a wide array of third-party platforms and solutions. The following are only a few examples:

  • WordPress
  • Joomla
  • Drupal
  • Wix
  • GoDaddy
  • Google Calendar
  • Outlook
  • iCalendar
  • ClickATell
  • One Way SMS
  • SMS Envoi
  • Bulletin
  • CellSynt
  • Kissmetrics
  • Statcounter
  • Matomo
  • Zoom
  • Salesforce
  • Zoho CRM
  • QuickBooks
  • Invoice Ninja
  • Twitter
  • Zendesk

SuperSaaS User Reviews

SuperSaaS average rating:

Average score
5/5 (6 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Jakayla

PROS: SuperSaaS is pretty easy to configure and using it is effortless as well. My students only have to log in to the system and choose a time frame that suits their schedule too. I love how the app also allows my students to modify their lessons anytime. And since my schedule is online around the clock, I don't have to be available always to set appointments.

CONS: It can be difficult to find a setting so that I can change it sometimes.

Reviewed 4 years ago

Read full review >

The least favorable review

Pasquale

PROS: I own a complex of apartments and I require differing settings for everyone, such as the services available to renters depending which room they book. SuperSaaS has helped me configure this and ensure that such details are visible to future customers. Aside from that, the app has provided me with a platform where I can put up booking information for my staffs to see. All that and more for such a reasonable price!

CONS: I encountered a bit of difficulty while setting up the iFrame for my web page. The support team was responsive and they even worked together with my website host to resolve this issue quickly.

Reviewed 4 years ago

Read full review >

More reviews from 6 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

A cost-effective, stable, and handy scheduling tool

Read full review >
Colten
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 03.11.2021 Company Size: Industry: Arts and Crafts

PROS: SuperSaaS has been my go-to scheduling app for almost a decade now. It has reduced my workload because my students can access it conveniently to book or cancel their lessons. It is also great that SuperSaaS is responsive to its customers' needs. Every time I requested a new feature, they kept in mind and would include it in their updates. When they did, they would even notify me so I could lookout for it. It is also helpful that they have multiple subscription tiers that are economical so it's not heavy on the pocket.

CONS: More than a complaint, I have a suggestion. SuperSaaS is not very appealing to the eyes. While it's not something I mind overly much, it would help if they could revamp it a little. It would also help if they implemented new features faster. However, this is more of a personalization request than anything else so it's not really a complaint.

What do you think about this review?

Great Poor

An adaptable, stable, easy-to-use, and cost-effective scheduling app

Read full review >
Letitia
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 28.10.2021 Company Size: Industry: Health, Wellness and Fitness

PROS: Adding appointments and other events to the calendar is an easy process and allow us to add engagements for the week or month quickly. Although we have to input some things manually, it remains a smooth and effortless task because of the intuitive interface.

CONS: The only thing I do not like about SuperSaaS is the kink in the duration of the events. For example, an event begins at 6 p.m. and ends at 7 p.m. We set these on the calendar accordingly and yet the end time keeps moving to the start time. This has caused many people to arrive at the end of the event instead. We have requested that SuperSaaS fix these yet there is no response until now.

What do you think about this review?

Great Poor
Show More User Reviews (6)

SuperSaaS has simplified lesson schedule for my students

Read full review >
Jakayla
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 21.06.2021 Company Size: Industry: Music

PROS: SuperSaaS is pretty easy to configure and using it is effortless as well. My students only have to log in to the system and choose a time frame that suits their schedule too. I love how the app also allows my students to modify their lessons anytime. And since my schedule is online around the clock, I don't have to be available always to set appointments.

CONS: It can be difficult to find a setting so that I can change it sometimes.

What do you think about this review?

Great Poor

A scheduling tool that meets my requirements in price, functionality, and customer service

Read full review >
Pasquale
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.05.2021 Company Size: Industry: Marketing and Advertising

PROS: I own a complex of apartments and I require differing settings for everyone, such as the services available to renters depending which room they book. SuperSaaS has helped me configure this and ensure that such details are visible to future customers. Aside from that, the app has provided me with a platform where I can put up booking information for my staffs to see. All that and more for such a reasonable price!

CONS: I encountered a bit of difficulty while setting up the iFrame for my web page. The support team was responsive and they even worked together with my website host to resolve this issue quickly.

What do you think about this review?

Great Poor

The best scheduling tool for your money

Read full review >
Angelica
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2019 Company Size: Industry: Airlines/Aviation

PROS: SuperSaaS presented itself when our company was searching for a cost-effective scheduling tool for our flight instruction institute. It stood out among the innovative solutions we encountered because those had very steep subscription packages although their tools and features were not any superior to those of SuperSaaS. It is also a huge plus that the support SuperSaaS offers is exceptional. I requested assistance about four times only in the almost ten years we have been using it and they were prompt each time.

CONS: If SuperSaaS could let us associate students' accounts with their forms easily, it would be an immense help.

What do you think about this review?

Great Poor

A customizable and highly functional calendaring tool

Read full review >
Brock
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: Industry: N/A

PROS: SuperSaaS is a boon to my work because it can support two calendars running continuously. Since I work between two locations, it is important for me to separate my appointments. SuperSaaS has made this possible--clients can only access the calendar specific to the location and make appointments only on the days when I will be in their area. Aside from that, SuperSaaS is great because it is easy to configure with plenty of personalization options. And it's not just me who enjoys using the app, my clients do too!

CONS: There is nothing much I dislike about SuperSaaS except maybe the lack of add-ons, which they can make available for a fee.

What do you think about this review?

Great Poor
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SuperSaaS Comparisons

SuperSaaS user reviews

A cost-effective, stable, and handy scheduling tool

Read full review >
Colten
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 03.11.2021 Company Size: Industry: Arts and Crafts

An adaptable, stable, easy-to-use, and cost-effective scheduling app

Read full review >
Letitia
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 28.10.2021 Company Size: Industry: Health, Wellness and Fitness

SuperSaaS has simplified lesson schedule for my students

Read full review >
Jakayla
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 21.06.2021 Company Size: Industry: Music

A scheduling tool that meets my requirements in price, functionality, and customer service

Read full review >
Pasquale
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.05.2021 Company Size: Industry: Marketing and Advertising

The best scheduling tool for your money

Read full review >
Angelica
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2019 Company Size: Industry: Airlines/Aviation
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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