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Voxbone Review

Voxbone
Our score: 8.4 User satisfaction: 84%

What is Voxbone?

Voxbone is a business communications solution with a global network covering more than 60 countries. It lets you connect with customers across four continents and is ever expanding to include more area codes.

Voxbone also gives you the ability to add a new number international or local number to your repertoire instantly. You can effortlessly purchase it via the platform and immediately utilize it to accept calls from the latest setting of your expansion.

Moreover, you can expect that Voxbone gives you the best return on your investment as it owns its numbers and global VoIP infrastructure. Because of that, they can provide you with top-notch services akin to carriers minus the hassle.

Overview of Voxbone Benefits

Global Network Coverage

Voxbone gives you a global network coverage through thousands of area codes across dozens of countries that span four continents. What this means is that even without the internet, you get the means to connect with customers and audiences as well as put up new businesses in new geographies without being hindered by communication gaps.

Carrier-Grade Services

Voxbone enables you to conduct your business with ease without the hassle of having to deal with complex contracts. The company owns its numbers as well as its VoIP infrastructure to provide you with top-notch voice and text services minus the carrier-grade difficulty.

Compliant Texting

Despite its wide coverage, the people behind Voxbone ensure that they cover all bases regarding compliance wherever the service offers SMS. This way, you can communicate via texting without being tangled in legal problems with authorities.

SMS Alerts

To make certain your intended recipient has received your message, Voxbone enables you to receive updates when the target has opened your SMS. Other than that, the application lets you send notifications to your customers when you need to update them regarding order confirmations, deliveries, arrivals, and billing.

Speech Analytics

Voxbone has a powerful speech analytics toolbox that can recognize messages in over 60 languages. Aside from that, the application lets you track the moods and tones of both your callers and agents for you to devise better approaches to your customers.

Overview of Voxbone Features

  • SIP Trunks
  • Automated Number Ordering
  • Outbound Calling
  • Emergency Calling
  • Toll-Free Calling
  • Shared Call Capacity
  • Porting
  • Two-Way Texting
  • Configurable SMS Campaigns
  • Geo-Redundancy
  • SMS Compliance
  • Delivery Reports
  • Speech to Text
  • Sentiment Analysis
  • API Integration

Voxbone Position In Our Categories

Because companies have unique business requirements, it is rational they avoid choosing an all-encompassing, ideal business application. At any rate, it would be hard to discover such a software product even among popular software solutions. The rational step to do should be to list the various significant functions that demand research including essential features, costing, skill levels of staff, organizational size, etc. After which, you must double down on the product research thoroughly. Read these Voxbone reviews and scrutinize the other software systems in your list more closely. Such comprehensive product research ensure you steer clear of mismatched applications and buy the one which has all the benefits you require company requires for optimal results.

Position of Voxbone in our main categories:

TOP 50

Voxbone is one of the top 50 Business Phone Systems products

If you are interested in Voxbone it may also be a good idea to investigate other subcategories of Business Phone Systems collected in our base of SaaS software reviews.

Each company is different, and might require a specific Business Phone Systems solution that will be adjusted to their company size, type of customers and staff and even particular industry they support. You should not count on finding an ideal software that is going to work for each company no matter what their history is. It may be a good idea to read a few Voxbone Business Phone Systems reviews first and even then you should keep in mind what the software is supposed to do for your business and your staff. Do you need a simple and straightforward solution with just basic features? Will you really use the advanced tools needed by pros and big enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable solution that will fit your budget.

How Much Does Voxbone Cost?

Voxbone Pricing Plans:

Free Trial

Starter

Starts at $500.00/month

Growth

Starts at $2,500.00/month

Scale Up

Starts at $5,000.00/month

Voxbone offers three enterprise pricing for its business communications solution that is suitable for every business size and budget. The packages are listed below with their starting prices to help you find the right one.

Starter – starts at $500.00/month

Growth – starts at $2,500.00/month

Scale Up – starts at $5,000.00/month

Each Voxbone package includes the following:

  • Unlimited Local Landline Numbers
  • No Per-Minute Fees for Inbound Calls
  • Outbound Calling
  • Emergency Calling
  • Toll-Free Calling
  • Mobile, National, Toll-Free Numbers Purchase
  • Shared Call Capacity
  • Labs Apps Access
  • API Use

You also have the option to include the following add-ons to your chosen package:

  • Outbound Calling
  • Emergency Calling
  • SMS
  • Number Porting
  • Interconnection
  • Fax Support

User Satisfaction

Positive Social Media Mentions 36
Negative Social Media Mentions 4

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Voxbone reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Voxbone. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Voxbone pricing details?

Voxbone Pricing Plans:

Free Trial

Starter

Starts at $500.00/month

Growth

Starts at $2,500.00/month

Scale Up

Starts at $5,000.00/month

Voxbone offers three enterprise pricing for its business communications solution that is suitable for every business size and budget. The packages are listed below with their starting prices to help you find the right one.

Starter – starts at $500.00/month

Growth – starts at $2,500.00/month

Scale Up – starts at $5,000.00/month

Each Voxbone package includes the following:

  • Unlimited Local Landline Numbers
  • No Per-Minute Fees for Inbound Calls
  • Outbound Calling
  • Emergency Calling
  • Toll-Free Calling
  • Mobile, National, Toll-Free Numbers Purchase
  • Shared Call Capacity
  • Labs Apps Access
  • API Use

You also have the option to include the following add-ons to your chosen package:

  • Outbound Calling
  • Emergency Calling
  • SMS
  • Number Porting
  • Interconnection
  • Fax Support

What integrations are available for Voxbone?

You can use the Voxbone API to customize the solution and to interface it with other applications.

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Reviewed By Louie Andre
Page last modified
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