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UniTel Voice Review

UniTel Voice
Our score: 7.7 User satisfaction: N/A

What is UniTel Voice?

UniTel Voice is a robust virtual business phone system for small businesses, medium-sized businesses, freelancers, and nonprofit organizations. It’s a powerful Private Branch Exchange (PBX) that offers complete communication solutions to empower entrepreneurs to operate and grow businesses from anywhere. The software enables businesses to look and sound like fortune 500 companies by adding a toll-free business number to the existing office, home or cell phone.

UniTel Voice stands out because of its network reliability and dedicated customer service. It empowers businesses to stay connected and know when a customer is calling so they can provide professional answers. Some of its main features include call recording, call blasting, SIP trunks, audio conference bridge, unlimited call handling, Virtual auto attendant, call announcement, on-hold music, call transferring, call logs and call blocking.

Overview of UniTel Voice Benefits

UniTel Voice is a reliable business phone system that empowers you to impress customers with personalized greetings. It helps you customize greeting so that you sound professional when a customer calls your business number. The platform also gives you a host of voice menu options, business voicemail, and call forwarding that empower you to keep the business operating after hours. The call forwarding feature permits you to direct calls to a colleague when you can’t take them. Alternatively, you can forward the calls to the company voicemail or a professional crafted unavailable greeting.

The platform requires no additional phone system since it works with the existing home, office, or cell phones. It’s completely virtual which means it cuts the cost of purchasing, installing, and maintaining an expensive phone system hardware. Its deployment also means it’s a breeze to implement this system even without the help of an IT expert. Better still, UniTel Voice allows you to give every employee their unique extension. You can also structure department extensions that ring several phones in order and forward calls anywhere: office, home, cell phones.

Additionally, UniTel Voice makes it easy to know who is calling and not to miss any call. It makes it easy to receive voicemails, faxes, and calls on any device even when you are out of office. The platform sends smartphone app and emails notifications whenever a new voicemail or fax arrives. You can also send faxes online without the help of a fax machine.

Overview of UniTel Voice Features

  • SIP trunks
  • Audio conference bridge
  • Call blasting
  • Call recording
  • Call scheduling
  • Follow me find me
  • Unlimited call handling
  • On-hold music
  • Call announcement
  • Virtual auto attendant
  • Add-on number
  • Miss call notifications
  • Conference call 3way
  • Call transferring
  • IOS and Android app
  • Caller ID display
  • Call blocking
  • Call logs
  • Dial-by-name directory
  • Voicemail-to-email/APP
  • Send and receive faxes
  • Make outbound calls
  • Manage everything online
  • Voice talent studio

UniTel Voice Position In Our Categories

Since companies have unique business needs, it is rational they avoid getting an all-in-one, ideal business program. At any rate, it is troublesome to try to pinpoint such a software solution even among recognizable software solutions. The right step to do would be to tabulate the varied main factors which call for a research including important features, pricing, skill ability of staff, organizational size, etc. Then, you must perform the research fully. Read some of these UniTel Voice evaluations and explore each of the software products in your list more closely. Such detailed product research guarantees you steer clear of ill-fitting apps and buy the system that offers all the features your business requires.

Position of UniTel Voice in our main categories:

TOP 50

UniTel Voice is one of the top 50 Business Phone Systems products

If you are considering UniTel Voice it may also be sensible to investigate other subcategories of Business Phone Systems gathered in our base of SaaS software reviews.

Organizations have different wants and requirements and no software platform can be ideal in such a situation. It is useless to try to find an ideal off-the-shelf software system that meets all your business needs. The smart thing to do would be to modify the system for your special wants, employee skill levels, budget, and other elements. For these reasons, do not hurry and subscribe to well-publicized popular applications. Though these may be widely used, they may not be the perfect fit for your unique needs. Do your homework, look into each short-listed system in detail, read a few UniTel Voice Business Phone Systems reviews, call the seller for explanations, and finally choose the app that presents what you want.

How Much Does UniTel Voice Cost?

UniTel Voice Pricing Plans:

Free Trial

Starter

$9.99/month

Plus

$19.99/month

Pro

$29.99/month

Unlimited

$69.99/month

UniTel Voice offers a straightforward enterprise pricing structure with simple plans:

Starter @ $9.99/month

  • 500 minutes/month
  • 1 tollfree or local number
  • Unlimited extensions and voicemail boxes
  • Send and receive faxes
  • All UniTel Voice features

Plus @ $19.99/month

  • Everything in Starter
  • 1500/month

Pro @ $29.99/month

  • Everything in Plus
  • 3000 minutes/month

Unlimited @ $69.99/month

  • Everything in Pro
  • Unlimited monthly minutes

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and UniTel Voice reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with UniTel Voice. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are UniTel Voice pricing details?

UniTel Voice Pricing Plans:

Free Trial

Starter

$9.99/month

Plus

$19.99/month

Pro

$29.99/month

Unlimited

$69.99/month

UniTel Voice offers a straightforward enterprise pricing structure with simple plans:

Starter @ $9.99/month

  • 500 minutes/month
  • 1 tollfree or local number
  • Unlimited extensions and voicemail boxes
  • Send and receive faxes
  • All UniTel Voice features

Plus @ $19.99/month

  • Everything in Starter
  • 1500/month

Pro @ $29.99/month

  • Everything in Plus
  • 3000 minutes/month

Unlimited @ $69.99/month

  • Everything in Pro
  • Unlimited monthly minutes

What integrations are available for UniTel Voice?

No available information.

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Reviewed By Jenny Chang
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