TaskTrain Review

Problem #1: Smooth Employee Onboarding

HR directors can use TrackTrain to create and implement smooth procedures for onboarding new employees. These include screening and interviewing applicants, orienting newly hired employees, and launching employee training sessions. They can coordinate with different department heads as they outline the specific steps that should be included in the employee onboarding procedures as well as organize all the necessary documents and materials needed by the onboarding employees. Individual tasks can be created from the procedures and assigned to the concerned departments and staff. 

Problem #2: IT Operations

TrackTrain assists chief information officers in designing IT management and maintenance procedures for their clients so the latter can use existing technologies strategically to achieve business goals. The business process management solution lets them share these procedures with their clients by setting up a workspace for each client. Furthermore, they will be able to monitor how the procedures are being executed through the aid of the solution’s task assignment capabilities. 

Problem #3: Monitoring Distributed Workforce

Homecare service providers need to ensure that their caregivers which are deployed to various locations and residences are providing quality and personalized care to clients. However, this is challenging, especially if they have hectic schedules and need to deal with employee turnover issues. They have to see to it that newly hired caregivers are able to comply with standard operating procedures and currently employed staff can keep up with important updates such as changes in clients’ care plans.

TaskTrain gives homecare service providers the opportunity to create checklist templates to outline the standard operating procedures caregivers need to follow. They can also organize these checklist templates into a master procedure manual so caregivers will be able to easily access them. If they want to provide further details and instructions regarding how the steps included in the procedures should be carried out, the solution permits them to add links, videos, texts, pictures, or images, 

The solution, moreover, enables them to create custom procedures, organize them into different client manuals, and assign procedure steps as individual tasks to caregivers. Because of this, caregivers will be able to access all the information and resources they need to be able to smoothly and properly perform their work. At the same time, it is now very easy for home care service providers to verify if their caregivers are delivering quality and personalized care.