TeamUp Review
What is TeamUp?
TeamUp is a bookings and payments system for scheduling classes with businesses like fitness gyms, boxes, or studios. The software provides features for managing class schedules, accepting payments, and interacting with your students. It also comes with reliable reporting tools that provide you valuable insights regarding your student’s experiences. This way, you can grow your business based on data-driven strategies.
Aside from being easy to set up, TeamUp has an intuitive and fully customizable design. It stays true to its promise of helping you manage your relationship with your customers by generating custom information forms that collect information from customers during the sign-up processes, class registrations, and purchases. The software also allows you to customize all the e-mails that you send, and you can also personalize how the TeamUp page looks to your clients.
With the booking and payment tools, TeamUp makes it easier for your clients to book classes and pay either as a drop-in or using the powerful membership and pack system ahead of the due date. The software eliminates the hassle of scheduling via phone calls and messaging on social media by allowing your clients to log in directly to the app and amend their booking.
Via Zapier, TeamUp works seamlessly with almost every platform. Popular integrations include MailChimp, Infusionsoft, ActiveCampaign, and Autopilot, among others. It also supports integrations with payment solutions like GoCardless, Stripe, PaySimple and PayPal and more.
TeamUp is fully compatible with iOS and Android devices so your customers can easily connect with you. With the mobile versions of the software, your clients can manage their registrations and memberships right from their phones from anywhere with an Internet connection.
A free trial version is offered by TeamUp, and the plans are automatically scaled depending on the number of active customers you have in the previous month. Subscription plans range from $59 per month for 50 clients and $179 per month for 200 and more clients. Every TeamUp account comes with the full set of standard features and gives you access to all payment options.
Show MoreOverview of TeamUp Benefits
Recurring memberships
TeamUp offers tools for the creation, customization, and management of your customers’ memberships. It sets flexible membership limits and it also allows setting up of class pricing, availability, and allotments depending on the day, week, month, year, or billing cycle. The software supports recurring plans, prepaid plans, and class packs. You can also track and r
Easier sign-up process
TeamUp provides an easier sign-up process for your new clients. With the self-service sign-up feature, you can customize your sign-up form depending on the information that you need to collect. Your customers can also move seamlessly from the sign-up process right to the purchase action. The software also has customer referral tools so you can reward customers when they refer you to another client. Moreover, TeamUp has an automated e-mail feature so you can rely on scheduled follow-up e-mails to your clients.
Marketing automation
The software is also equipped with marketing features where you can sync your TeamUp system to any of the leading marketing automation systems via Zapier integration. Marketing systems like ActiveCampaign, Infusionsoft, Mailchimp, and more are supported. TeamUp also helps you in tracking your customer’s behavior, and with automated statuses, you can identify and target customers at every level.
TeamUp is also equipped with analytics tools that can give you insights into your business operations, leading to better decision-making that is backed by reliable data.
Fully mobile
TeamUp has newly designed mobile apps that you can use to offer your customers the best booking experience. The app is compatible with whatever device they prefer, and it supports iOS and Android, which is included with every account. This further allows your customers to create and manage their class registrations from their phones.
Complete control
You can control every aspect of your business with TeamUp’s flexibility. The software lets you collect payments on dates of your choosing, and it provides you with options and different levels that can match your business. Additionally, the system allows you to change a membership payment or payment date when you need to do so.
Your staff gets access to your account as well. TeamUp supports an unlimited number of staff accounts, making it easier for you to instruct them on the setup of your classes.
Show MoreOverview of TeamUp Features
- Self-Service Signup
- Custom Information Forms
- Automated Statuses
- Customer Referrals
- Mobile Compatibility
- Flexible Class Schedule Setup
- One-Off Classes Setup
- Waitlists
- Automated Follow-Up E-mails
- Online Booking
- Membership Setup
- Package and Plan Offers
- Attendance Tracker
- Automated Billing
- Discount Code System
- Reports and Analytics Tools
- Customization
- Staff Access
What Problems Will TeamUp Solve?
Problem #1: Keeping track of everything
Fitness is a personal business and it’s easy for relationships with clients to become overwhelming when dealing with payments, usage, and much more. With TeamUp, a fitness business owner will never miss a payment, never forget about an important medical detail, always ensure that clients are onboard with all the correct safety forms and much more.
Problem #2: Eliminating lost revenue from classes
Whether it’s no-shows or empty spaces, TeamUp keeps classes full and clients accountable with a smart booking system linked to payments and all the other important parts of your business.
Problem #3: Wasting time on manual admin
With TeamUp’s smart automation features like waiting lists, notifications, push-notifications, payment followups and much more, business owners can eliminate time wasted on manual admin.
TeamUp Position In Our Categories
Keeping in mind companies have distinct business-related needs, it is only logical they abstain from going for an all-in-one, ”best” business program. However, it is difficult to try to stumble on such application even among popular software solutions. The rational thing to undertake should be to write down the various significant functions which necessitate examination such as major features, pricing, skill competence of the employees, company size, etc. Then, you must do the product research systematically. Go over some of these TeamUp evaluations and scrutinize the other software products in your shortlist more closely. Such all-encompassing research guarantees you take out unsuitable apps and subscribe to the one that includes all the tools your company requires.
Position of TeamUp in our main categories:
TOP
10
TeamUp is one of the top 10 Appointment Scheduling Software products
TOP
3
TeamUp is one of the 3 Club & Membership Management Software products
It is essential to keep in mind that hardly any service in the Club & Membership Management Software category will be a perfect solution able to meet all the goals of various company types, sizes and industries. It may be a good idea to read a few TeamUp Club & Membership Management Software reviews first as certain software may excel just in a very small set of applications or be designed with a very specific industry in mind. Others may work with an idea of being simple and intuitive and therefore lack complicated features needed by more experienced users. You can also find services that support a broad group of customers and provide a rich feature set, however that in most cases comes at a higher price of such a solution. Be certain that you're aware of your needs so that you purchase a software that provides all the functionalities you look for.
How Much Does TeamUp Cost?
TeamUp Pricing Plans:
Free Trial
1-100 clients
$99 / month
101-200 clients
159 / month
201-300 clients
$189 / month
301-400 clients
$219 / month
401-500 clients
$249 / month
501-600 clients
$279 / month
601 + clients
$309 / month
What are TeamUp pricing details?
TeamUp Pricing Plans:
Free Trial
1-100 clients
$99 / month
101-200 clients
159 / month
201-300 clients
$189 / month
301-400 clients
$219 / month
401-500 clients
$249 / month
501-600 clients
$279 / month
601 + clients
$309 / month
TeamUp offers a free 30-day trial and monthly subscription plans based on the number of customers your business has. All plans have full access to all features which include online payments, Zapier integration, and the complete booking platform. The following plans are available:
$99 per month
- 0-100 clients
- Any device
- All features included
- Support on account setup
- SSL encrypted
- Only pay for active clients
$159 per month
- 101-200 clients
- Any device
- All features included
- Support on account setup
- SSL encrypted
- Only pay for active clients
$189 per month
- 201-300 clients
- Any device
- All features included
- Support on account setup
- SSL encrypted
- Only pay for active clients
$219 per month
- 301-400 clients
- Any device
- All features included
- Support on account setup
- SSL encrypted
- Only pay for active clients
$249 per month
- 401-500 clients
- Any device
- All features included
- Support on account setup
- SSL encrypted
- Only pay for active clients
$279 per month
- 501-600 clients
- Any device
- All features included
- Support on account setup
- SSL encrypted
- Only pay for active clients
$309 per month
- 601+ clients
- Any device
- All features included
- Support on account setup
- SSL encrypted
- Only pay for active clients
User Satisfaction
Positive Social Media Mentions
48
Negative Social Media Mentions
1
We realize that when you choose to buy a Club & Membership Management Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to check if the real users and enterprises that use these solutions are actually happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and TeamUp reviews across a wide array of social media sites. The data is then displayed in an easy to understand form indicating how many users had positive and negative experience with TeamUp. With that information available you will be prepared to make an informed business choice that you won’t regret.
Screenshots
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- German
- Spanish
- French
- Portugese
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for TeamUp?
You can easily integrate TeamUp via Zapier with the following:
- Mailchimp
- Infusionsoft
- ActiveCampaign
- Autopilot
Payment integrations include:
- Stripe
- GoCardless
- PaySimple
- Braintree
- PayPal
- Auth.net
Specialist software like MoveGB and Boxmate can also be integrated.
TeamUp User Reviews
TeamUp average rating:
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: The support staff and the product. Any online booking system has to be all things to all people and the team are constantly looking to improve. Each owner runs their business their way and to be able to offer flexibility you must seek a solution that delivers what you as the owner wants not what is being pushed or sold to you. Having looked at many other booking systems and used another system before moving to TeamUp I am very confident that we made the right decision. The support team are absolutely first rate and go more than the extra mile in helping you get started and that never stops even years down the line as I am finding.
CONS: To be honest I am struggling to think of anything, in the years I have used it, I have suggested things that would make life easier and they happen.
The least favorable review
PROS: It keeps the entire team updated on the status of each project. TeamUp will ensure that everyone is aware of their tasks and responsibilities by keeping them updated on time.
CONS: The platform can be very slow, even if the Internet connection is doing well. It can be frustrating at times, but it can get the job done.
More reviews from 4 actual users:
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Latest
- Latest
- Most useful
- Most positive
- Most negative
It’s way too useful for our practice. Despite its design, I still love using it because I can get so many things done.
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 27.08.2021
Company Size: More than 100 Employees
Industry: Mental Health Care
PROS: I use Team-up to enhance my communication with my peers and patients. I can give one on one advice through chats only. It’s easier to provide treatment to my patients without them having to go to the office.
CONS: I am not much into platforms, so I am having constant challenges in using TeamUp. I wish that it could have a better UI, so there won’t be any issues while completing my tasks. I also requested to install the group chat feature so I could quickly relay messages to my peers.
A reliable tool that can help you monitor the progress of each project wherever you may be.
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 04.06.2021
Company Size: More than 100 Employees
Industry: Biotechnology
PROS: It keeps the entire team updated on the status of each project. TeamUp will ensure that everyone is aware of their tasks and responsibilities by keeping them updated on time.
CONS: The platform can be very slow, even if the Internet connection is doing well. It can be frustrating at times, but it can get the job done.
Works well in fixing our schedules, and it promotes teamwork for all staff members.
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 12.06.2020
Company Size: More than 100 Employees
Industry: Hospitality
PROS: It's easy to plan and develop projects by merely using the TeamUp platform. I can fill our calendar with our meeting schedules so all our deliverables will be submitted right on schedule.
CONS: I haven’t observed anything wrong with the program except its inability to activate the group messaging feature. I would find this very useful, though.
Outstanding
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 14.04.2020
Company Size: N/A
Industry: N/A
PROS: The support staff and the product. Any online booking system has to be all things to all people and the team are constantly looking to improve. Each owner runs their business their way and to be able to offer flexibility you must seek a solution that delivers what you as the owner wants not what is being pushed or sold to you. Having looked at many other booking systems and used another system before moving to TeamUp I am very confident that we made the right decision. The support team are absolutely first rate and go more than the extra mile in helping you get started and that never stops even years down the line as I am finding.
CONS: To be honest I am struggling to think of anything, in the years I have used it, I have suggested things that would make life easier and they happen.
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TeamUp user reviews
It’s way too useful for our practice. Despite its design, I still love using it because I can get so many things done.
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 27.08.2021
Company Size: More than 100 Employees
Industry: Mental Health Care
A reliable tool that can help you monitor the progress of each project wherever you may be.
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 04.06.2021
Company Size: More than 100 Employees
Industry: Biotechnology
Works well in fixing our schedules, and it promotes teamwork for all staff members.
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 12.06.2020
Company Size: More than 100 Employees
Industry: Hospitality
Outstanding
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 14.04.2020
Company Size: N/A
Industry: N/A
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