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Teleduce Review

Teleduce
Our score: 8.0 User satisfaction: N/A

What is Teleduce?

Teleduce is a cross-functional sales and marketing software with integrated communication and CRM automation capabilities, providing sales and marketing teams with a rich platform to help them generate high-quality leads, manage contacts, run campaigns, increase conversions, and drive revenue growth.

SMBs and enterprises are able to segment their contacts to manage them better, deliver marketing campaigns via multiple channels (SMS, Email, and Voice), as well as monitor and document responses and interactions of their contacts with their inbound channels.

Aside from lead management, contact management, and marketing automation, Teleduce comes with content management capabilities to help users generate and maximize their content. Sales and marketing analytics provide users with the tools they need to delve deeper into their data and discover relevant insights.

Teleduce provides real-time updates, unlimited campaigns, component-based ROI, and customized controls. This device-agnostic solution enables you to talk to your end-customers using any device in any location. It supports cross-functional integrations to seamlessly connect your systems like accounting software tools and trade directories. Furthermore, it’s also ideal for teams with a structured task-force setup as it unifies phone, social media, email, and calls.

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Overview of Teleduce Benefits

Manage Leads Better

Teleduce has a feature called Lead Box that gives you a better, singular way to manage leads generated from your campaigns across every channel. The software presents all your generated leads in a single view, regardless of where the lead is generated.

You can engage your customers via channels they prefer (Email, Voice, and SMS), send proposal documents with just one click from your document manager, score leads, and monitor conversations and interactions with ease.

Engage More Customers

In marketing, the more audience you have, the better your conversion. Teleduce widens and extends the scope of your audience. The software lets you run your marketing campaigns via multiple marketing channels, thus dramatically extending your reach to a large audience.

Different channels require different approach and Teleduce allows you to meet your audience with relevant content and content types, ranging from infographics, videos, images, texts, and audio. On top of that, Teleduce tracks all your marketing campaigns and all related mechanisms to ensure delivery and engagement.

High-Quality Leads

No matter how many leads you generate, they don’t matter if they are never going to convert into sales. Quality of your leads is as important as their quantity. With Teleduce marketing automation platform, the number of your qualified leads increases to as much as 451%. You don’t only get better leads, but you have tons of leads that will likely convert and make a sale.

Real-Time Updates

Optimum queue time or the immediate response on Teleduce enables quick follow-up on a hot lead. This helps users be more proactive and resolve bottlenecks faster. Eliminating any human latency and providing true time-to-value in such competitive times improves your overall productivity.

Component-Based ROI

Unlike ERP or BPM software, Teleduce has a fast ROI tracking methodology that is independently lined within the system’s modules meant for Presales, Sales, Administration, Helpdesk and Marketing team KPI’s. The module-based ROI calculations are then cumulatively pursued seamless integrations with third-party software solutions.

Unlimited Campaigns

Tasks that measure customer campaigns milestones are managed through the software’s ‘cloud server hosted’ algorithms for Dashboard reports and analytics. Your prospects are valued through secured communication using AWS, whether it’s bulk SMS, mass email, corpus voice campaigns records.

Customized Controls

Teleduce enables you to optimize manual task automation, lead profiling changes, user permissions, template customizations, legacy software stack replacement, client and user experience improvement or personalized communications. Teleduce has a tech team who handholds its users from Contact to Lead Conversion.

Device-Agnostic System

Teleduce provides a cohesive CRM platform where you can stay on top of all your processes. You can listen, write or speak to your end-customers from anywhere using any device. Every conversation is recorded in terms of duration, missed log, disconnects and network lapses.

Cross-functional Integration

Teleduce caters to a task-force-structured set-up, whereby the user gets access to all your points of sale whether they’re Missed Calls, Email Chains, Chat, Phone, and Social Media. Customers can integrate with Trade Directories, Accounting Software’s, and Telephony solutions to extend the software’s functionality.

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Overview of Teleduce Features

  • Multi-Channel Marketing Platform
  • Journey – Marketing Automation Platform
  • Lead Box (CRM)
  • List/Contact Management
  • Content Management
  • Sales and Marketing Analytics
  • Customer Success Management
  • Integrations
  • Automated Lead Generation
  • Communication

What Problems Will Teleduce Solve?

Use Case 1: Disordered Dealer Communication

Pidlite is a prestigious Indian client who manufactures chemicals and adhesives. They wanted their distributor communications to be more proactive rather than be passive and laidback. Corefactors alleviates these challenges with real-time IVR updates and two-way communication controls on products sold, transactional and promotional customer insights & latest market trends to the distributor.

Use Case 2: Limited Integrated Campaigns

VMEDO emergency healthcare and medical transportation service provider used Corefactors OTP messaging solution to resolve limitations on its integrated campaigns. The Teleduce solution has been integrated within its mobile app for booking emergency care scenarios. Teleduce also helped VMEDO setup marketing automation with IVR, SMS and email campaigns.

Use Case 3: Ineffective Lead Generation

Solution: Princeware, Kitchenware, Homeware Manufacturers are some of the companies using Corefactors for bulk SMS campaigns. Teleduce used for understanding the pros and cons of Bulk SMS versus IVR Missed Call Lead conversion methods. A centralized solution boosts productivity and increases efficacy of processes.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Teleduce Position In Our Categories

Bearing in mind companies have distinct business-related requirements, it is rational that they abstain from seeking an all-encompassing, “perfect” business program. Regardless, it would be almost impossible to try to pinpoint such a software system even among well-known software systems. The rational thing to do can be to take note of the various vital functions that need examination such as important features, budget, technical skill aptitude of staff members, business size, etc. The second step is, you should follow through the research systematically. Have a look at some Teleduce evaluations and scrutinize the other software products in your shortlist in detail. Such all-encompassing research can make sure you circumvent mismatched software products and pay for the system that meets all the function your business requires in growing the business.

Position of Teleduce in our main categories:

TOP 500

Teleduce is one of the top 500 CRM Software products

If you are interested in Teleduce it might also be a good idea to investigate other subcategories of CRM Software listed in our database of B2B software reviews.

Every enterprise has different wants and needs a software that can be personalized for their size, type of staff members and clients, and the specific industry they are in. For these reasons, no system can offer perfect functionality off-the-shelf. When you search a software product, first be sure what you want it for. Read some Teleduce CRM Software reviews and ask yourself do you desire basic functionality or do you require sophisticated features? Are there any industry-specific tools that you are seeking? Obtain the answers to these queries to aid your search. There are lots of elements that you need to mull over and these include your finances, particular business wants, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the platform that provides all that you need to improve your firm efficiency and productivity.

How Much Does Teleduce Cost?

Teleduce Pricing Plans:

Free Trial

Seed

₹700/User/Month

Sapling

₹1,200/User/Month

Tree

₹2,500/User/Month

Quote-based Plan

Contact Vendor

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What are Teleduce pricing details?

Teleduce Pricing Plans:

Free Trial

Seed

₹700/User/Month

Sapling

₹1,200/User/Month

Tree

₹2,500/User/Month

Quote-based Plan

Contact Vendor

Teleduce offers the following basic and enterprise pricing packages:

Seed – ₹700/User/Month

  • Segment Contacts
  • Content Manager
  • Multi-channel marketing (SMS, Email, Voice, Social Media)
  • Virtual Number
  • Lead Box (CRM)
  • Campaign Tracking

Sapling – ₹1,200/User/Month

  • All Seed Features
  • List Hygiene & Segment Contacts
  • Advanced lead box
  • Advanced Content Manager
  • Campaign Tracking
  • Marketing & Productivity Reports
  • Teleduce Mobile App

Tree – ₹2,500/User/Month

  • All Sapling features
  • Journey
  • Telecalling
  • C-Box (Customer Success Box)
  • M-Box (Mail Box)

A Custom Plan is also available.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you decide to buy a CRM Software it’s important not only to learn how professionals score it in their reviews, but also to check if the real people and businesses that bought it are genuinely happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Teleduce reviews across a broad range of social media sites. The information is then presented in an easy to digest format showing how many people had positive and negative experience with Teleduce. With that information available you will be equipped to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • Japanese

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Teleduce?

Teleduce integrates with the following business systems and applications:

  • Google Analytics
  • Just Dial
  • Quick Books
  • India Mart
  • Trade India
  • Exotel
  • Knowlarity
  • Solutions Infini
  • Facebook
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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