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CRM Software

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What is Veeva CRM?

Veeva CRM is the first fully integrated multi-channel CRM solution designed for the life sciences industry, including drug companies, medical institutions, and healthcare organizations. The software, however, can also apply to a general corporate environment.

Veeva features a single platform to plan and execute CRM programs, from account profiles and influence networks to sales reporting and engagement history across channels. Whether for meetings, email management, lead generation, or a contact center, Veeva integrates these functions in a seamless ecosystem for effective, 360 planning. You can measure performance and key indicators across channels, while maintaining a central focus on the customer.

Likewise, you can scale up or down the features depending on your needs and without compromising the system’s other users. For example, explore advanced sales or marketing campaigns while keeping helpdesk consistent to measure outcomes. The vendor also claims to upgrade system three times a year without additional costs on you.

The software integrates with best-of-breed applications including pre-built apps. It’s also compatible with mobile browsers featuring a native feel for the major mobile OS.

Overview of Veeva CRM Benefits

  • You can simplify the management of content and easily create and distribute content across channels.
  • Easy-to-learn environment based on consumer web experience, smart reports, intuitive dashboards, actionable insights, and out-of-the-box solutions to help you to make more informed decisions.
  • Scale up or down without breaking the bank with easy implementation of the right configurations, security settings, and data sharing rules offline or online according to your needs.
  • Test or preview content across channels before distribution.
  • Put all your customer-frontline teams in one environment for a more integrated and consistent performance and increased coordination and visibility of the various aspects of customer interactions.
  • Built on’s world-class cloud-based platform for unparalleled flexibility, scalability, and value.

Overview of Veeva CRM Features

  • Pre-built integrations
  • Mobility
  • Extensibility
  • Unlimited customizations
  • Unlimited custom appsWorkflow and approval automation
  • Report history tracking
  • Enterprise territory management
  • Profiles and page layouts and record types
  • Custom app development
  • Integration via web service API
  • Customizable dashboards
  • Role permissions
  • Multichannel built in

Veeva CRM Position In Our Categories

Position of Veeva CRM in our main categories:


Veeva CRM is one of the top 50 CRM Softwareproducts


Veeva CRM is one of the 50
CRM Software products

If you are interested in Veeva CRM it might also be beneficial to investigate other subcategories of Best CRM Software collected in our database of B2B software reviews.Customer Service Software, Online CRM Software, Social CRM Software

It is important to keep in mind that almost no software in the CRM Software category will be a perfect solution that can meet all the requirements of all business types, sizes and industries. It may be a good idea to read a few Veeva CRM reviews first as certain software might dominate only in a really narrow set of applications or be prepared with a very specific type of industry in mind. Others might operate with a goal of being easy and intuitive and therefore lack complex features desired by more experienced users. You can also find apps that cater to a broad group of users and give you a rich feature toolbox, however this in most cases comes at a more significant price of such a service. Ensure you're aware of your needs so that you pick a software that provides exactly the functionalities you look for.

How Much Does Veeva CRM Cost?

Veeva CRM Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Veeva CRM plans are available by quote only.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Veeva CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Veeva CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?


What are Veeva CRM pricing details?

Veeva CRM Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Veeva CRM plans are available by quote only.

What integrations are available for Veeva CRM?

  • Aktana
  • Knipper
  • medidata
  • QPharma
  • TerrAlign
  • Other Veeva suite of products developed by two major groups: software and content providers

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