Veeva CRM Review

Veeva CRM
Our score: 8.9 User satisfaction: N/A

What is Veeva CRM?

Veeva CRM is the first fully integrated multi-channel CRM solution designed for the life sciences industry, including drug companies, medical institutions, and healthcare organizations. The software, however, can also apply to a general corporate environment.

Veeva features a single platform to plan and execute CRM programs, from account profiles and influence networks to sales reporting and engagement history across channels. Whether for meetings, email management, lead generation, or a contact center, Veeva integrates these functions in a seamless ecosystem for effective, 360 planning. You can measure performance and key indicators across channels, while maintaining a central focus on the customer.

Likewise, you can scale up or down the features depending on your needs and without compromising the system’s other users. For example, explore advanced sales or marketing campaigns while keeping helpdesk consistent to measure outcomes. The vendor also claims to upgrade system three times a year without additional costs on you.

The software integrates with best-of-breed applications including pre-built apps. It’s also compatible with mobile browsers featuring a native feel for the major mobile OS.

Overview of Veeva CRM Benefits

  • You can simplify the management of content and easily create and distribute content across channels.
  • Easy-to-learn environment based on consumer web experience, smart reports, intuitive dashboards, actionable insights, and out-of-the-box solutions to help you to make more informed decisions.
  • Scale up or down without breaking the bank with easy implementation of the right configurations, security settings, and data sharing rules offline or online according to your needs.
  • Test or preview content across channels before distribution.
  • Put all your customer-frontline teams in one environment for a more integrated and consistent performance and increased coordination and visibility of the various aspects of customer interactions.
  • Built on’s world-class cloud-based platform for unparalleled flexibility, scalability, and value.

Overview of Veeva CRM Features

  • Pre-built integrations
  • Mobility
  • Extensibility
  • Unlimited customizations
  • Unlimited custom appsWorkflow and approval automation
  • Report history tracking
  • Enterprise territory management
  • Profiles and page layouts and record types
  • Custom app development
  • Integration via web service API
  • Customizable dashboards
  • Role permissions
  • Multichannel built in

Veeva CRM Position In Our Categories

Since businesses have unique business-related demands, it is practical that they steer clear of going for a one-size-fits-all, ”best” business application. Needless to say, it is hard to try to discover such application even among popular software solutions. The reasonable step to undertake should be to take note of the various key functions that need research like critical features, price terms, skill capability of staff, organizational size, etc. Thereafter, you must do the research through and through. Browse through some of these Veeva CRM review articles and look into each of the software systems in your shortlist more closely. Such comprehensive product investigation can make sure you keep away from ill-fitting applications and select the one that has all the function your business requires for optimal results.

Position of Veeva CRM in our main categories:

TOP 50

Veeva CRM is one of the top 50 CRM Software products

If you are interested in Veeva CRM it may also be beneficial to examine other subcategories of CRM Software collected in our base of B2B software reviews.

Companies have unique wants and requirements and no software application can be just right in such a scenario. It is pointless to try to find an ideal out-of-the-box software system that meets all your business wants. The intelligent thing to do would be to modify the solution for your unique wants, worker skill levels, budget, and other elements. For these reasons, do not hurry and invest in well-publicized popular solutions. Though these may be widely used, they may not be the best fit for your unique requirements. Do your homework, investigate each short-listed application in detail, read a few Veeva CRM CRM Software reviews, contact the seller for clarifications, and finally settle for the app that presents what you need.

How Much Does Veeva CRM Cost?

Veeva CRM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Veeva CRM plans are available by quote only.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Veeva CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Veeva CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac


Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Veeva CRM pricing details?

Veeva CRM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Veeva CRM plans are available by quote only.

What integrations are available for Veeva CRM?

  • Aktana
  • Knipper
  • medidata
  • QPharma
  • TerrAlign
  • Other Veeva suite of products developed by two major groups: software and content providers

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Reviewed By Nestor Gilbert
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