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Vonigo Review

Vonigo
Our score: 8.0 User satisfaction: 100%

What is Vonigo?

Vonigo is an intuitive, cloud-based field service software for field service-based companies of all sizes. The solution enables businesses to streamline and optimize the field service delivery process to save time and money as they expand. It offers a set of configurable modules which include: Online booking, scheduling, work order management, dispatch, estimation, CRM, invoicing, reporting, GPS, inventory management, onscreen signatures, notifications, route optimization, and payments.

The application makes service business perform better. It provides a suite of innovative tools which are accessible anywhere anytime, from any desktop or mobile device. Vonigo allows you to run multi-location business operations more efficiently from a unified platform. It automates the field service delivery and provides valuable insights into sales and customer to boost business performance without more investment.

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Overview of Vonigo Benefits

Vonigo is a comprehensive suite of configurable modules that streamline the operation of service businesses to increase sales. The solution is built to be fully-mobile responsive to help you run your business wherever you are. Its business management module is crafted from the group up for productivity and feasibility. The module actively optimizes every operation of your service delivery process and help you save time and money as you grow. The solution is easy to implement and is also configurable to the specific needs of each service business.

The online booking engine is another feature worth mentioning. The module integrates seamlessly with your schedule and website to permit potential clients to book estimates or jobs at their most convenient time. The online booking engine presents your service business to potential clients before you visit them. It enables potential clients to find you online and make an immediate buying decision. This drive new business and significantly grow revenues without hiring additional sales reps. The booking engine integrates with Google Analytics to deliver insightful reports that help you optimize campaigns and improve conversion.

Vonigo is built to support single location service businesses, multi-location companies, and franchises. It enables you to implement the technology needed to propel your service business to the next level. This eliminates human error and inefficient processes that hinder the growth of service business. It makes it easy to define rules to manage territories and locations as your business introduce services into new regions.

The platform observes stringent security measures with firewall protection, bank-grade SSL encryption, and intrusion detection to keep your data 100% safe. You can also define user permission levels to ensure every employee accesses only what they need to accomplish their tasks.

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Overview of Vonigo Features

  • Online booking
  • CRM
  • Accounting integration
  • Inventory management
  • Electronic signature
  • Scheduling
  • Route optimization
  • GPS integration
  • Automated routing
  • Invoicing and payments
  • Dispatch management
  • Multilocation management
  • Mapping
  • Document library
  • Notifications
  • Reporting
  • Quoting

Vonigo Position In Our Categories

Since businesses have specific business wants, it is prudent they avoid deciding on a one-size-fits-all, “perfect” business application. Nevertheless, it is troublesome to find such a software solution even among recognizable software solutions. The efficient thing to do would be to write the varied major aspects that require deliberation including essential features, plans, technical skill capability of staff, business size, etc. After which, you should double down on your research fully. Browse through some Vonigo evaluations and look into each of the software products in your shortlist in detail. Such detailed research makes sure you avoid unsuitable applications and choose the one that includes all the features your business requires to realize efficiency.

Position of Vonigo in our main categories:

TOP 500

Vonigo is one of the top 500 Project Management Software products

Each enterprise is different, and may require a special Field Service Management Software - FSM solution that will be fit for their business size, type of customers and employees and even individual industry they deal with. We advise you don't count on getting an ideal app that is going to work for every company regardless of their history is. It may be a good idea to read a few Vonigo Field Service Management Software - FSM reviews first and even then you should pay attention to what the solution is intended to do for your company and your staff. Do you need a simple and straightforward app with just elementary functions? Will you actually use the complex functionalities required by pros and large enterprises? Are there any specific tools that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a trustworthy service that will match your budget.

How Much Does Vonigo Cost?

Vonigo Pricing Plans:

Free Trial

By quote

By quote

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What are Vonigo pricing details?

Vonigo Pricing Plans:

Free Trial

By quote

By quote

Pricing quotes are available on inquiry.

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We are aware that when you make a decision to buy a Field Service Management Software - FSM it’s important not only to learn how experts evaluate it in their reviews, but also to find out if the real people and enterprises that purchased it are actually satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Vonigo reviews across a vast range of social media sites. The data is then presented in a simple to understand way revealing how many people had positive and negative experience with Vonigo. With that information at your disposal you should be ready to make an informed purchasing choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Vonigo?

Vonigo integrates with the following business systems and applications

  • Google Analytics
  • QuickBooks Desktop
  • QuickBooks Online
  • Google Calendar
  • WebMerge
  • Google Maps
  • Authorize.Net

Vonigo also has an open API.

Vonigo User Reviews

Vonigo average rating:

Average score
3.3/5 (3 user reviews)
3/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

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The most favorable review

Clarissa

PROS: This platform comes with a powerful call center feature. It handles invoicing, quotes and payment without inconveniences as well.

CONS: I find it difficult to understand especially that it is greatly different from our previous software. Some features have a steep learning curve, such as preparing the reports. But their support team is always there and is ready to guide us through.

Reviewed 4 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Booking system works well. Reports are ok It looks nice

CONS: Inventory not tracking properly QuickBooks not syncing properly Google calendar integration Constantly logging out Personnalisation (ability to personalize your home page) No email templates for end users Duplicate (up to 5-6) customer accounts duplicating. Language limitation (not available in French) No bar code reader Pictures uploaded by customer's not available Integration with Google calendar intermittent

Reviewed 6 years ago

Read full review >

More reviews from 3 actual users:

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Highly flexible and comprehensive

Read full review >
Odie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.10.2021 Company Size: 11-50 Employees Industry: Automotive

PROS: Vonigo has largely improved our booking services especially that it allows us to prepare a front-end dashboard that's tailored to our company. It also has a robust admin panel that leverages the use of zip or postal codes, which is great in adjusting our zoning and pricing rates according to location anytime. Vonigo also has a robust API and great user support that has helped us in setting up the platform depending on our needs. Its company serves as a terrific partner to us as well, since they closely work with us to improve the tool. We can even leave suggestions and comments for officers in their company to read and consider. As a result, Vonigo has become a very essential part of our business that is significantly pumping our sales.

CONS: Vonigo is a powerful platform that different companies can use for different purposes. That sounds great, but that also makes it a complicated tool that you must adjust to your needs. There are even features that we find insufficient, such as the time tracker and payment manager. That is why we use some other platform to serve such purposes. Thankfully, however, its developers already know such flaws and are gearing up to solve such issues.

What do you think about this review?

Great Poor

Robust, can be tailored specifically to your needs

Read full review >
Clarissa
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 16.04.2021 Company Size: 11-50 Employees Industry: Consumer Services

PROS: This platform comes with a powerful call center feature. It handles invoicing, quotes and payment without inconveniences as well.

CONS: I find it difficult to understand especially that it is greatly different from our previous software. Some features have a steep learning curve, such as preparing the reports. But their support team is always there and is ready to guide us through.

What do you think about this review?

Great Poor
Show More User Reviews (3)

Not user friendly

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.06.2019 Company Size: 1-10 Employees Industry: Mechanical or Industrial Engineering

PROS: Booking system works well. Reports are ok It looks nice

CONS: Inventory not tracking properly QuickBooks not syncing properly Google calendar integration Constantly logging out Personnalisation (ability to personalize your home page) No email templates for end users Duplicate (up to 5-6) customer accounts duplicating. Language limitation (not available in French) No bar code reader Pictures uploaded by customer's not available Integration with Google calendar intermittent

What do you think about this review?

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Vonigo Comparisons

Vonigo user reviews

Highly flexible and comprehensive

Read full review >
Odie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.10.2021 Company Size: 11-50 Employees Industry: Automotive

Robust, can be tailored specifically to your needs

Read full review >
Clarissa
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 16.04.2021 Company Size: 11-50 Employees Industry: Consumer Services

Not user friendly

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.06.2019 Company Size: 1-10 Employees Industry: Mechanical or Industrial Engineering
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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