Price

€29

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Whisbi REVIEW

Sales Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.6

What is Whisbi?

Whisbi is changing the way people purchase and connect with brands and products online. Founded in 2008, Whisbi is a global provider of innovative real time customer engagement and omnichannel Software as a Service (SaaS) solutions that help businesses increase online sales conversion, monetize web visits, make retail operations more productive whilst offering a customer experience with a unique differentiator value.

You can use the app to invite your customers to reach out to you any time, offering a clearly visible Call-to-Action button integrated into your website.

Whisbi has gained popularity for its ability to synchronize a phone call with an interactive online experience, i.e. co-browsing, chat, video, and tracking. Using the app can lead to higher sales and conversion rates (15-30% customer average).

You can increase cross-selling and upselling opportunities, and provide better customer engagement, transparency and trust; higher customer satisfaction rates (+90% improvement among customers).

Whisbi is universal and flexible: all your customers need is an internet-enabled device of any kind. It is 100% cloud based: Your customers will not need to log in, download or install any software or plugins; nor will they need microphones, speakers or camera.

The company also owns a U.S. Patent to synchronize phone calls with online video communication in real time. Its ley verticals are: Retail, Automotive, Telco, E-Commerce, Travel, Financial Services and Utilities.

Overview of Whisbi Benefits

Whisbi offers patented SaaS solutions that are able to synchronize a normal phone call with an interactive online experience (i.e. video, co-browsing, chat and tracking) in real time. As part of this customer interaction session, companies can even showcase physical products to online customers via live video, using the camera of a smartphone or smart glasses. All synced, 100% web-based, universal and measurable.

For their clients, Whisbi implemented innovative ways to engage with online customers across key touch points (e.g. dedicated live showrooms, contact centers and stores or dealerships) in order to:

  • Better monetize web visits and online leads by enhancing the pre-sale process and increasing the share of digital sales.
  • Enhance online customer experience through live video communication and personalized assistance in real time.
  • Make teams in stores more productive by selling more products and increasing upselling and cross-selling opportunities.
  • Be the milestone of innovation in the industry.

Overview of Whisbi Features

  • Call-to-Action button integrated into your website
  • Click to call: instant callback
  • Co-browsing
  • Customer survey in real time
  • Easy setup with only one line of JavaScript
  • Live chat
  • One-way video communication
  • Responsive customer experience
  • Social media share
  • Track the whole customer journey
  • Tracking from click-through

What Problems Will Whisbi Solve?

Problem #1: Most click-to-call, chat, etc. solutions don’t offer a seamless, rich experience and are not enough to differentiate the customer experience from competitors. Whisbi’s SaaS is able to sync a normal phone call with an interactive online experience in real time, working on any internet-enabled device without requiring the customer to download or install anything.

Problem #2: Retailers experience that physical store still converts better than e-commerce: With Whisbi, companies can take the store experience online, showcasing products via live video. This brings the expected sales conversion rates closer to in-store conversion than to typical online conversion.

Problem #3: Companies are not able to track the impact of phone calls on sales conversion. Whisbi‘s SaaS tracks everything from click-through to session (phone call + interactive experience) to closed sales.

Whisbi Position In Our Categories

Position of Whisbi in our main categories:

200

Whisbi is one of the top 200 Sales Software products

200

Whisbi is one of the top 200
Sales Software products


If you are interested in Whisbi it could also be beneficial to analyze other subcategories of Best Sales Software collected in our base of B2B software reviews: Sales Automation Software, Sales Management Software, POS Software

There are well-liked and widely used solutions in each software group. But are they automatically the best fit for your enterprise’s unique wants? A trendy software application may have thousands of customers, but does it present what you require? For this reason, do not blindly invest in popular systems. Read at least a few Whisbi reviews and think about the factors that you want in the software such as the cost, main features, available integrations etc. Then, select a few solutions that fit your requirements. Check out the free trials of these products, read online comments, get explanations from the maker, and do your research systematically. This exhaustive homework is certain to help you choose the finest software solution for your firm’s specific requirements.

How Much Does Whisbi Cost?

Whisbi Pricing Plans For Enterprises & Small Business:

Whisbi for Retail and E-commerce pricing:

Whisbi Pro Plus

  • € 250/mo
  • X user
  • Telephony cost
  • Minimum 4 users

Whisbi Custom

  • Tailor-made project with WOW effect
  • Fully customizable

Whisbi for Telemarketing and Telesales pricing:

  • Whisbi Lite: € 29/mo
  • Whisbi Professional: € 120/mo
  • Whisbi Sales Booster: € 250/mo
  • Whisbi Custom: Tailor made project

User Satisfaction

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Whisbi reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Whisbi. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

16

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Monthly payment
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Whisbi pricing details?

Whisbi Pricing Plans:

Whisbi for Retail and E-commerce pricing:

Whisbi Pro Plus

  • € 250/mo
  • X user
  • Telephony cost
  • Minimum 4 users

Whisbi Custom

  • Tailor-made project with WOW effect
  • Fully customizable

Whisbi for Telemarketing and Telesales pricing:

  • Whisbi Lite: € 29/mo
  • Whisbi Professional: € 120/mo
  • Whisbi Sales Booster: € 250/mo
  • Whisbi Custom: Tailor made project

What integrations are available for Whisbi?

Whisbi has infrastructure provider partners such as Twilio worldwide.

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