WhosOn Review
What is WhosOn?
WhosOn is an advanced Customer Support & Live Chat app that allows users to engage with customers at a whole new level of efficiency, to detect and pinpoint new leads, and consequently to increase conversion rates. Overall, WhosOn can help your business cart bounce rates, and to motivate users to subscribe or to make orders.
This platform revolutionized omni-channel communication and enhanced customer service to track and engage customers in a more personalized and accelerated manner, with separate agent and manager views and canned responses. Business can focus on chat information delivery regardless of their operating systems, as the tool is fully mobile optimized, and well-integrated with third-party and homegrown CRM systems. Other top features include: intelligent targeting, page tracking, site monitoring, campaign management, location, GEOIP, and many others. On top of that, WhosOn is priced on quote basis, meaning that you are only supposed to pay for the features you genuinely need.
Show MoreOverview of WhosOn Benefits
The worse thing that could happen to any website or online business is to have their users’ experience disrupted just because the team was unable to offer help and real time assistance. That’s exactly where WhosOn can be most helpful: its powerful live chat features ensure that your company will always be able to reach out to customers, and use the system’s visitor tracking features and rules to detect issues and offer advice. Furthermore, live chat can be a very useful tool for intelligent promoting, or motivating users to interact based on the information about their behavior this system easily reveals.
WhosOn can be very useful even when it comes building lasting and loyal customer relationships, because real time chatting is highly personalized, and makes every user feel as if he was the only one you’re there to serve. Your mere chat presence will ease customer navigation on your website, and you will never have to worry about negative support feedback.
The system is very flexible and easily to install tool, which won’t require complex deployment and maintenance efforts. The vendor takes care of hosting and innovation, and develops the product regularly in order to help your business keep up with new trends. Before you purchase their services, you will have access to professional assistance, webinars, and various training sessions to learn how to maximize ROI and customer satisfaction with this product and its powerful integrations (Microsoft Dynamics in particular). The most distinctive advantage is the system’s pricing model – you are supposed to make a request to the company with your company’s information, and they will round up and acceptable package for you.
Show MoreOverview of WhosOn Features
- Intelligent Targeting
- Site Monitoring
- Page Tracking
- Lead Generation
- Agent Views
- Manager Views
- Canned Responses
- Campaign Management
- Rule Based and Manual Dynamic Chat Invites
- Location and GEOIP
WhosOn Position In Our Categories
Knowing that companies have particular business demands, it is wise that they steer clear of purchasing an all-encompassing, ”best” software solution. Having said that, it would be hard to try to chance on such application even among widely used software products. The practicable thing to undertake should be to tabulate the varied vital aspects which require consideration such as essential features, budget, skill competence of staff, business size, etc. Next, you must perform the product research comprehensively. Read some WhosOn analyses and explore the other solutions in your shortlist more closely. Such comprehensive product research ascertain you circumvent mismatched apps and select the system that meets all the aspects your company requires.
Position of WhosOn in our main categories:
TOP
200
WhosOn is one of the top 200 Customer Support Software products
There are popular and widely used systems in each software category. But are they necessarily the best fit for your organization’s unique wants? A popular software application may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few WhosOn Live Chat Software reviews and consider the aspects that you want in the software such as the cost, main tools, available integrations etc. Then, shortlist a few apps that fit your needs. Try out the free trials of these platforms, read online opinions, get information from the seller, and do your homework thoroughly. This exhaustive groundwork is certain to help you choose the most excellent software solution for your company’s specific wants.
How Much Does WhosOn Cost?
WhosOn Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are WhosOn pricing details?
WhosOn Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
WhosOn pricing information is available only upon request. Contact the vendor directly to get a quote for your company.
User Satisfaction
Positive Social Media Mentions
29
Negative Social Media Mentions
4
We know that when you decide to buy a Live Chat Software it’s important not only to see how experts rank it in their reviews, but also to discover whether the actual users and companies that bought this software are indeed content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and WhosOn reviews across a broad range of social media sites. The information is then displayed in a simple to understand way indicating how many clients had positive and negative experience with WhosOn. With that information available you will be ready to make an informed buying decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- One-time payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for WhosOn?
WhosOn integrates with the following systems and applications:
- Microsoft Dynamics
- SugarCRM
- Salesforce
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