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Hybrid.Chat Review

Hybrid.Chat
Our score: 8.0 User satisfaction: N/A

What is Hybrid.Chat?

Hybrid.Chat is a business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.

Hybrid.Chat makes it easy for users to create smart chatbots for various purposes, including scheduling an appointment booking, lead capture, customer queries, and FAQs.

These chatbots sound convincingly human, empowering visitors to fully unload all their questions and receive answers they are looking for. Live agents can easily take over the conversation at any point whenever the discussion requires a human element.

Overview of Hybrid.Chat Benefits

Engage Website Visitors and Prevent Them From Leaving

Hybrid.Chat is quite useful in engaging website visitors the moment they arrive at your site. Intelligent chatbots provide your visitors with a quick and simple tool where they can ask their questions and get human-like responses. Gone are the days where visitors have to scour the entire website for the contact details and go through the time-consuming steps of writing their queries and waiting for a reply.

Hybrid.Chat changes all that. No more customers spending precious minutes for an intelligent response. No more visitors getting bored and leaving your site and opportunities slipping through the cracks. Once they type in their questions, Hybrid.Chat chatbots readily give them the answers and engage them in conversations that lead to sales.

No Opportunity Goes Unnoticed and Unattended

With Hybrid.Chat, you can rest easy knowing that chatbots are there to take care of your visitors even when you are offline, sleeping, running an errand, etc. Smart chatbots give your visitors amazing chat experiences and grab information from your visitors for leads. Phone numbers, email addresses, URLs, and other critical data are automatically captured and sent to your system for customer profiling and automation.

Overview of Hybrid.Chat Features

  • Lead Generation
  • Customer Support
  • Integrations with Popular Messenger Apps
  • Site Chat Widger/Chatbot Builder
  • Easy and Seamless Human Agent Takeover

What Problems Will Hybrid.Chat Solve?

Ease of Building a Bot

Building a chatbot often requires the assistance of programmers. But, in Hybrid.Chat, all you need is a basic Spreadsheet knowledge & you can easily customize or even build your own chatbot however and wherever you want.

Human Takeover

Chatbots cannot anticipate all human conversations and may fail at times. Hybrid.Chat lets your human team members take over anytime this happens. It automatically alerts you on your favorite messenger and asks you to take over. So, both the chatbot and human work together.

No need to install a new messenger/app

Every new software is hard to adopt for all members of your team. Hybrid.Chat eliminates that risk by tying into the messengers your team already uses. It seamlessly integrates with Slack and Mattermost (Facebook, Telegram and more coming soon)

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Hybrid.Chat Position In Our Categories

Bearing in mind businesses have unique business-related wants, it is wise they abstain from subscribing to an all-in-one, “perfect” business program. Needless to say, it would be difficult to come across such a software product even among well-known software products. The practical step to do is to write down the varied critical aspects that require examination including key features, pricing, technical skill aptitude of staff members, company size, etc. Thereafter, you must do the research thoroughly. Browse over these Hybrid.Chat review articles and scrutinize the other applications in your list in detail. Such detailed product research guarantee you weed out unfit applications and buy the one that delivers all the function your company requires in growing the business.

Position of Hybrid.Chat in our main categories:

TOP 200

Hybrid.Chat is one of the top 200 Customer Support Software products

Hybrid.Chat is also listed in the following subcategories:

There are trendy and widely used solutions in each software category. But are they necessarily the best fit for your enterprise’s unique requirements? A popular software product may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few Hybrid.Chat Live Chat Software reviews and consider the aspects that you want in the software such as the fees, main functionality, available integrations etc. Then, shortlist a few apps that fit your needs. Check out the free trials of these products, read online comments, get clarifications from the maker, and do your homework thoroughly. This profound groundwork is sure to assist you select the finest software solution for your organization’s unique needs.

How Much Does Hybrid.Chat Cost?

Hybrid.Chat Pricing Plans:

Free Trial

Starter

Free

Basic

$29/month or $25/month (Annual Billing)

Pro

$49/month or $39/month (Annual Billing)

Agency

Contact Vendor

Hybrid.Chat offers the following basic and enterprise pricing packages:

Starter – Free

  • 100 monthly conversations
  • 1 Chatbot or domain
  • Embed Widgets

Basic – $29/month or $25/month (Annual Billing)

  • 1,000 monthly conversations
  • 3 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Pro – $49/month or $39/month (Annual Billing)

  • 10,000 monthly conversations
  • 10 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Agency – Custom Enterprise Pricing

  • Unlimited monthly conversations
  • Unlimited Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Live Chat Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hybrid.Chat reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hybrid.Chat. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Hybrid.Chat pricing details?

Hybrid.Chat Pricing Plans:

Free Trial

Starter

Free

Basic

$29/month or $25/month (Annual Billing)

Pro

$49/month or $39/month (Annual Billing)

Agency

Contact Vendor

Hybrid.Chat offers the following basic and enterprise pricing packages:

Starter – Free

  • 100 monthly conversations
  • 1 Chatbot or domain
  • Embed Widgets

Basic – $29/month or $25/month (Annual Billing)

  • 1,000 monthly conversations
  • 3 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Pro – $49/month or $39/month (Annual Billing)

  • 10,000 monthly conversations
  • 10 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Agency – Custom Enterprise Pricing

  • Unlimited monthly conversations
  • Unlimited Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

What integrations are available for Hybrid.Chat?

Hybrid.Chat integrates with the following business systems and applications:

  • Slack
  • MatterMost
  • Telegram
  • HipChat
  • Facebook
  • WeChat
  • SalesForce
  • Zoho CRM
  • HighRise
  • SugarCRM
  • PipeDrive
  • HelpDesk
  • Zendesk
  • Freshdesk
  • Zapier
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Reviewed By Jenny Chang
Page last modified
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