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Hybrid.Chat REVIEW

Live Chat Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 8.0

What is Hybrid.Chat?

Hybrid.Chat is a business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.

Hybrid.Chat makes it easy for users to create smart chatbots for various purposes, including scheduling an appointment booking, lead capture, customer queries, and FAQs.

These chatbots sound convincingly human, empowering visitors to fully unload all their questions and receive answers they are looking for. Live agents can easily take over the conversation at any point whenever the discussion requires a human element.

Overview of Hybrid.Chat Benefits

Engage Website Visitors and Prevent Them From Leaving

Hybrid.Chat is quite useful in engaging website visitors the moment they arrive at your site. Intelligent chatbots provide your visitors with a quick and simple tool where they can ask their questions and get human-like responses. Gone are the days where visitors have to scour the entire website for the contact details and go through the time-consuming steps of writing their queries and waiting for a reply.

Hybrid.Chat changes all that. No more customers spending precious minutes for an intelligent response. No more visitors getting bored and leaving your site and opportunities slipping through the cracks. Once they type in their questions, Hybrid.Chat chatbots readily give them the answers and engage them in conversations that lead to sales.

No Opportunity Goes Unnoticed and Unattended

With Hybrid.Chat, you can rest easy knowing that chatbots are there to take care of your visitors even when you are offline, sleeping, running an errand, etc. Smart chatbots give your visitors amazing chat experiences and grab information from your visitors for leads. Phone numbers, email addresses, URLs, and other critical data are automatically captured and sent to your system for customer profiling and automation.

Overview of Hybrid.Chat Features

  • Lead Generation
  • Customer Support
  • Integrations with Popular Messenger Apps
  • Site Chat Widger/Chatbot Builder
  • Easy and Seamless Human Agent Takeover

What Problems Will Hybrid.Chat Solve?

Ease of Building a Bot

Building a chatbot often requires the assistance of programmers. But, in Hybrid.Chat, all you need is a basic Spreadsheet knowledge & you can easily customize or even build your own chatbot however and wherever you want.

Human Takeover

Chatbots cannot anticipate all human conversations and may fail at times. Hybrid.Chat lets your human team members take over anytime this happens. It automatically alerts you on your favorite messenger and asks you to take over. So, both the chatbot and human work together.

No need to install a new messenger/app

Every new software is hard to adopt for all members of your team. Hybrid.Chat eliminates that risk by tying into the messengers your team already uses. It seamlessly integrates with Slack and Mattermost (Facebook, Telegram and more coming soon)

Awards & Quality Certificates

Hybrid.Chat Position In Our Categories

Position of Hybrid.Chat in our main categories:

200

Hybrid.Chat is one of the top 200 Customer Support Softwareproducts

200

Hybrid.Chat is one of the 200
Customer Support Software products


Hybrid.Chat is also listed in the following subcategories:

Category:Position:Category:Position:
Live Chat Software#46
Category:Position:
Live Chat Software#46

Every company is different, and may need a special Customer Support Software solution that will be designed for their company size, type of clients and staff and even specific niche they deal with. You should not count on locating a perfect services that will work for every company no matter what their history is. It may be a good idea to read a few Hybrid.Chat reviews first and even then you should pay attention to what the service is intended to do for your business and your workers. Do you require a simple and intuitive service with just essential features? Will you really make use of the advanced tools required by experts and large enterprises? Are there any particular features that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a reliable solution that will fit your budget.

How Much Does Hybrid.Chat Cost?

Hybrid.Chat Pricing Plans:
Free trial
Starter
Free
Basic
$29/month or $25/month (Annual Billing)
Pro
$49/month or $39/month (Annual Billing)
Agency
Contact Vendor

Hybrid.Chat offers the following basic and enterprise pricing packages:

Starter – Free

  • 100 monthly conversations
  • 1 Chatbot or domain
  • Embed Widgets

Basic – $29/month or $25/month (Annual Billing)

  • 1,000 monthly conversations
  • 3 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Pro – $49/month or $39/month (Annual Billing)

  • 10,000 monthly conversations
  • 10 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Agency – Custom Enterprise Pricing

  • Unlimited monthly conversations
  • Unlimited Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

User Satisfaction

We realize that when you make a decision to buy Live Chat Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hybrid.Chat reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hybrid.Chat. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Hybrid.Chat pricing details?

Hybrid.Chat Pricing Plans:
Free trial
Starter
Free
Basic
$29/month or $25/month (Annual Billing)
Pro
$49/month or $39/month (Annual Billing)
Agency
Contact Vendor

Hybrid.Chat offers the following basic and enterprise pricing packages:

Starter – Free

  • 100 monthly conversations
  • 1 Chatbot or domain
  • Embed Widgets

Basic – $29/month or $25/month (Annual Billing)

  • 1,000 monthly conversations
  • 3 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Pro – $49/month or $39/month (Annual Billing)

  • 10,000 monthly conversations
  • 10 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Agency – Custom Enterprise Pricing

  • Unlimited monthly conversations
  • Unlimited Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

What integrations are available for Hybrid.Chat?

Hybrid.Chat integrates with the following business systems and applications:

  • Slack
  • MatterMost
  • Telegram
  • HipChat
  • Facebook
  • WeChat
  • SalesForce
  • Zoho CRM
  • HighRise
  • SugarCRM
  • PipeDrive
  • HelpDesk
  • Zendesk
  • Freshdesk
  • Zapier

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