Xoxoday Plum is a digital platform that helps businesses manage incentives, rewards, benefits, and other promotions. These can be targeted at both customers and employees. Through the software, companies can keep their customers or employees happy and loyal.
The platform is used by organizations in many different industries. Enterprise clients include Adobe, Target, Deloitte, Citibank, and Nielsen, among many. Moreover, it is being used by small and medium businesses as well.
With Xoxoday plum, users can create their white-labeled e-storefront and catalog based on the reward strategy of their choice. Moreover, it allows users to choose how these rewards get distributed to their loyal customers and employees. You can also configure your messages on the platform for more personalization. There are also templates available.
What’s more, is that you make it easy for your loyal customers to redeem their rewards through a redemption portal for distribution like an e-storefront. Also, the software allows you to measure your ROI and campaign effectiveness with analytics to boot. In this way, you can make better data-driven decisions in the future.
These and other automation features make customer loyalty management easier to pull off. Thanks to its intuitive user-interface, using it can be very enjoyable as well. Also, it has a clever architecture that will allow you to integrate rewards in your existing systems like CRM, Ticketing, and HRMs. Moreover, Xoxoday Plum allows you to gamify your rewards processes as well using goals in third-party systems.
Notable systems that integrate seamlessly with Xoxoday Plum includes HRMS platforms like Bamboo HR, Workday, Peoplesoft, Darwin Box, and People Strong. Also, it has widgets to integrate with services like Salesforce, Zoho, Zendesk, and Shopify, among many possible others.
Xoxoday Plum is also available on mobile through the Xoxoday Apps on Android and Apple devices. Lastly, it is offered at a reasonable price of $5,000 annually.
Show MoreMore Flexible and Personalized Reward Distributions
With Xoxoday Plum, you have the flexibility to choose which customer actions deserve rewards in your campaigns. Moreover, you can run campaigns using combinations and permutations of goals. The goals can come via third-party integrations like HRMS or CRM platforms. You can also accomplish this by uploading Excel files. It is customizable, and you can run it the way you need it to.
Furthermore, you have the choice to run points programs based on multiple currencies and denominations. If you want, you may opt to either distribute them in bulk or individually. Also, you can do this via different channels like SMS, email, and Whatsapp, among others.
Reward Showcasing Made Simple
Xoxoday Plum has more than 5000 partner brands across over seventy countries worldwide. This brings users a collection of over a billion shopping options. The catalog includes many options such as hotels, insurance, wellness, perks, experiences, gift cards, and many more.
You can showcase all of these using your e-storefront. This gives you a vast amount of possibilities to wow your customers or your staff. As these are all under one roof, you do away with handling multiple reward vendors.
Increased Campaign Engagement
You can gamify your campaigns to add some flair to them. This way, it will be more fun when you run distribution programs for your employees, channel partners, festivals, and many more. You can send your Xoxoday points and codes easily through different channels. You can send them using custom denominations as well.
With gamification and solid reward schemes, you can work on increasing participation rates. Many incentives and loyalty programs do not work because they are poorly structured. They just run on reward points without any other exciting dynamics.
Reinforced Brand Consistency
With the platform, you can create custom landing pages and microsites that are consistent with your brand and objectives. You can add your logo, themes, and even your sub-domain to it.
Moreover, Xoxoday Plum allows you to design your landing pages easily from scratch. You can configure your own rewards webpage and email templates to boot. This way, you can provide a more streamlined browsing experience for your customers.
Better Business Decisions
Xoxoday Plum provides you with admin and user-level reports about your campaigns. You can check important metrics such as program spends, demographics, and usage patterns in a highly-visual, easy-to-understand dashboard. Also, you can set up different access controls for different report types.
This way, you will be able to stay on top of everything. Furthermore, this allows you to make better data-driven decisions, letting you optimize your rewards or loyalty program as you go.
Easier Execution of Complex Functions
Xoxoday Plum fits a set of comprehensive tools and functionalities into an easy-to-use user interface. These features and the interface itself is built to reduce the manual work of program managers. They don’t only get access to automation tools but also get to wield them easily. Also, the program is scalable and global. Moreover, it is also easy to use for developers for integrations.
What this means is that you can execute complex and complicated functions easily on the platform. Without it, you’d be balancing different programs, suppliers, and schemes across multiple systems. With Xoxoday Plum, you’ll have it all in one easy-to-use centralized hub.
Show MoreProblem #1: Marketing managers struggle with defining, managing, and tracking extensive volumes of vouchers across different campaigns in different geographies.
Solution: Everything in your reward campaigns can be located on Plum’s easy-to-use dashboard. All relevant information can be easily pulled out by marketing managers. Thus, they can manage, track, and monitor campaigns easily. Moreover, Plum can help them generate bulk codes with a click of a button. These bulk vouchers can be generated without user details so that they can be easily distributed after generation.
Also, thanks to its robust analytics, you can easily see pain points and trends. Furthermore, to nullify breakages, payment can be set to be made only at voucher redemption as well.
Problem #2: HR managers struggle with employee and reward benefits management. They usually deal with lacking choices for gift redemption, tedious management and tracking of multiple reward programs, and low reward program adoption among employees.
Solution: Plum provides a platform to help track and manage multiple award programs of any size. It even allows HR managers to manage programs across different geographical locations. Moreover, Plum offers aspirational catalog options with more than 5000 experiences and 1500 gift vouchers. HR managers don’t have to source them out themselves. Also, with this extensive set of options, employees will surely find things that interest them. Thus, this can help alleviate the lack of support for HR award programs.
Problem #3: Managers struggle to incentivize sales and other metrics. Also, they find it hard to find non-cash rewards, unavailability of redemption channels, and inability to track the effectiveness of programs.
Solution: Plum allows managers to gamify their campaigns. Also, because of its analytics module, they can track the performance and effectiveness of their reward programs. Moreover, with Plum, they can find many non-cash rewards and many, many redemption channels that employees can choose from. This will likely excite employees and incentivize good performance.
Because companies have specific business-related wants, it is logical that they avoid adopting a one-size-fits-all, “perfect” software product. Having said that, it would be difficult to try to chance on such a software product even among recognizable software solutions. The clever step to do can be to make a list of the numerous key factors which merit careful thought such as essential features, costing, technical skill capability of staff, organizational size, etc. Then, you must conduct the research fully. Have a look at some Xoxoday Plum reviews and scrutinize each of the software systems in your shortlist more closely. Such well-rounded product research ascertain you steer clear of poorly fit software solutions and choose the one which provides all the benefits your business requires.
Position of Xoxoday Plum in our main categories:
Xoxoday Plum is one of the top 50 Customer Experience Management Software products
Xoxoday Plum Gamification Platforms tools
If you are interested in Xoxoday Plum it could also be a good idea to investigate other subcategories of Customer Experience Management Software gathered in our database of B2B software reviews.
Every enterprise has its own characteristics, and may call for a specific Customer Experience Management Software solution that will be designed for their business size, type of customers and staff and even specific niche they support. We advise you don't count on getting an ideal software that is going to be suitable for each company no matter what their background is. It may be a good idea to read a few Xoxoday Plum Customer Experience Management Software reviews first and even then you should remember what the service is intended to do for your company and your staff. Do you require an easy and straightforward app with just elementary features? Will you actually make use of the complex tools needed by pros and large enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a solid app that will match your budget.
Xoxoday Plum Pricing Plans:
$5000/year
Xoxoday Plum Pricing Plans:
Free Trial
Xoxoday Plum
$5000/year
Xoxoday Plum Plan – $5000 annually
Xoxoday Plum only offers one plan. You can book a demo with the vendor to know more about the software. After getting in touch, the vendor may provide a free trial for 14 days so you can explore its tools and features. Here are the plan’s inclusions:
Tech and Account Management
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We know that when you make a decision to buy a Customer Experience Management Software it’s vital not only to learn how professionals score it in their reviews, but also to find out if the real clients and enterprises that purchased this software are genuinely satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Xoxoday Plum reviews across a broad array of social media sites. The data is then displayed in a simple to understand way revealing how many clients had positive and negative experience with Xoxoday Plum. With that information available you will be prepared to make an informed business decision that you won’t regret.
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Xoxoday Plum can integrate with the following HRMS:
It also has widgets to integrate with third-party services like the following:
Xoxoday Plum has developer APIs as well.
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