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Chameleon Review

Chameleon
Our score: 8.0 User satisfaction: N/A

What is Chameleon?

Chameleon is a product onboarding software that personalizes its approach based on the user segment and the user need. It is simple and easy to use with its WYSIWYG onboarding editor. Thus, you can create product campaigns and tours and publish them in hours or days. You can even edit them on the fly to introduce new features or to acquaint users with other changes.

With Chameleon, you can learn how your audiences interact with your onboarding guides. That is because it can integrate with your technology stack, especially with analytics suites like Google Analytics, Mixpanel, and Heap. Meanwhile, data you gain from CRMs such as Salesforce and HubSpot allow you to create personalized and targeted product tours.

Overview of Chameleon Benefits

No-code Onboarding Design

Creating guides for new users does not have to be difficult and financially costly. Chameleon has a WYSIWYG editor that lets you see the changes you make in real time. Arranging elements on the interface is easy, too, since you only have to point and click. And all it takes is a tap of a button to push your product tours live.

Personalized Tours

Every user is different so it is important that they see the app in a way that is relevant to them. Chameleon helps you in this regard by letting you segment your audiences. It also has trigger-based personalization rules that allow you to serve the right kind of product guide to a new user.

Increased User Adoption

When users know the ins and outs of your product, they use it more and maximize its capabilities. Chameleon assists you in driving engagement with its product tours that you can tailor to fit different kinds of audiences. It also allows you to highlight new additions and modifications to your apps to ensure that users make good use of them.

Fewer Support Requests

People usually send support tickets because they are unfamiliar with a component of your application. With Chameleon, you can reduce such requests for assistance. That is because your product tours can guide them in every facet, ensuring that they are familiar with every corner of the interface.

Overview of Chameleon Features

  • Onboarding Editor
  • Custom Styling
  • User Segmentation
  • Trigger-based Personalization
  • Product Tours Cues
  • Product Tours Analyses
  • Integrations

What Problems Will Chameleon Solve?

High New User Churn

Many new users do not go back to an app because they have a hard time learning how to use it. If that is not the case, then it is because they do not see enough value in it immediately. Chameleon aids you in changing that with its onboarding tours and checklists, which show new users how your app can be beneficial to them from the start.

Stacked Support Queues

Support ticket stacks may have repetitive requests and multiple tickets from the same users. Chameleon can change that since you can provide users with self-service tools like tooltips and in-product education. This also eases the burden on your support team and lets them attend to users with critical tickets.

Free Trial Conversion

Chameleon allows you to create triggers and feature gates that can push trial users to sign up for your paid packages. The app can also assist you in upselling, as it can feed information to your sales team with its CRM connection.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Chameleon Position In Our Categories

Because companies have distinct business-related needs, it is logical that they abstain from getting an all-in-one, ideal system. Be that as it may, it would be futile to try to find such application even among sought-after software solutions.
The sensible step to do should be to narrow down the varied essential factors that merit analysis including key features, price terms, technical skill competence of the employees, company size, etc. Then, you must follow through your research to a full extent. Have a look at these Chameleon analyses and look over the other software products in your shortlist more closely. Such well-rounded research ensure you steer clear of poorly fit applications and subscribe to the system that offers all the features you require company requires to realize efficiency.

Position of Chameleon in our main categories:

TOP 100

Chameleon is one of the top 100 Customer Experience Management Software products

If you are considering Chameleon it could also be beneficial to examine other subcategories of Customer Experience Management Software gathered in our base of B2B software reviews.

Organizations have different needs and requirements and no software solution can be ideal in such a situation. It is pointless to try to find a perfect off-the-shelf software app that fulfills all your business needs. The intelligent thing to do would be to adapt the system for your special wants, worker skill levels, finances, and other elements. For these reasons, do not hasten and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your particular requirements. Do your research, look into each short-listed application in detail, read a few Chameleon Customer Experience Management Software reviews, speak to the seller for explanations, and finally settle for the application that offers what you require.

How Much Does Chameleon Cost?

Chameleon Pricing Plans:

Free Trial

Basic

from $139/month

Standard

from $279/month

Enterprise

Contact vendor

Chameleon has three tiers of enterprise pricing with costs depending on how many monthly active users you need to support.

Basic – from $139/month or $99/month/annual billing

  • Customized Tours
  • Reporting & Analytics
  • Basic Integrations
  • Link Sharing
  • Custom Designs
  • Chameleon Branding
  • Help Center Access

Standard – from $279/month or $199/month/annual billing

  • All Basic Features
  • A/B Testing
  • Conversion Tracking
  • Advanced Integrations

Enterprise – request pricing information

  • All Standard Features
  • Bulk Pricing
  • Pilot/POC Period
  • Implementation Assistance
  • Design & Build Service
  • Security Compliance
  • User Permissions Control
  • Enterprise SLA
  • Dedicated Account Manager

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Chameleon reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Chameleon. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Chameleon pricing details?

Chameleon Pricing Plans:

Free Trial

Basic

from $139/month

Standard

from $279/month

Enterprise

Contact vendor

Chameleon has three tiers of enterprise pricing with costs depending on how many monthly active users you need to support.

Basic – from $139/month or $99/month/annual billing

  • Customized Tours
  • Reporting & Analytics
  • Basic Integrations
  • Link Sharing
  • Custom Designs
  • Chameleon Branding
  • Help Center Access

Standard – from $279/month or $199/month/annual billing

  • All Basic Features
  • A/B Testing
  • Conversion Tracking
  • Advanced Integrations

Enterprise – request pricing information

  • All Standard Features
  • Bulk Pricing
  • Pilot/POC Period
  • Implementation Assistance
  • Design & Build Service
  • Security Compliance
  • User Permissions Control
  • Enterprise SLA
  • Dedicated Account Manager

What integrations are available for Chameleon?

Chameleon can integrate with a vast array of third-party tools:

  • Segment
  • Mixpanel
  • Google Analytics
  • Typeform
  • Zendesk
  • Heap
  • Custom JS
  • Delighted
  • Amplitude
  • Intercom
  • Calendly
  • io
  • HubSpot
  • Salesforce
  • Vimeo
  • Wistia
  • Stripe
  • YouTube
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Reviewed By Nestor Gilbert
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