UserTest Review
What is UserTest?
UserTest.io is a SaaS remote usability testing tool that enables companies and organizations to test their websites or prototypes for functionality and usability so that issues are discovered and solutions are validated and implemented based on real-time user insights.
Companies who avail of UserTest.io usability testing services can choose to test their sites, apps, or prototypes using their own batch of testers or have their sites tested by UserTest.io’s own roster of professional testers.
Either package is designed to gather real-time feedback that are analyzed and used to identify both flaws and opportunities that hamper or improve user experience, increase conversions, and ultimately boost their ROI.
Show MoreOverview of UserTest Benefits
UserTest.io is extremely cheap compared to other similar solutions. It’s strongest selling point is its affordability. You basically have a cost-effective platform to gather real-time feedback on your website and make the necessary adjustments and tweaks to further improve your site’s user experience based on actual user-insights.
You can choose to use the tool and have your own batch of testers log to your websites or prototypes and record their experience for their usability, functionality, navigation, etc. Or you can choose to opt to have UserTest.io’s own professional testers check your sites and hear their expert opinion on your site’s navigation, ease of use, design, and more.
With UserTest.io, you get actionable insights through video recordings that show your user actions and behavior while they were on your site. You are able to determine the reason behind their actions and derive insights that you can use to base your improvements and enhancements on.
Unlike most site usability tools, UserTest.io delivers all testers’ feedback within 24 hours. This functionality allows you to make the necessary changes and revisions in your designs as well as address problems that hamper user experience.
You can even run simultaneous tests to make detailed comparisons and discover solutions that you would have never seen otherwise.
Show MoreOverview of UserTest Features
- Feedback within 24 hours
- Unlimited Tasks
- Vault of Testers
- Recruit Testers
- High Quality Video
- Sharing and Downloading
What Problems Will UserTest Solve?
1. Decreasing conversion rates
Most analytics tools will show you where the problems are occurring, but won’t go into details as to why. With remote user testing via UserTest.io, you are able to identify critical usability problems and discover insights as to how and why users do what they do on your site, prototype or web-app.
2. User Research
User research needs to happen across 4 pinnacle stages, to gain insight to how your website or prototype is performing. Remote user testing is an ideal approach in gauging how your users perceive your product post-launch, during development and once published live.
Awards & Quality Certificates
UserTest Position In Our Categories
Keeping in mind businesses have particular business demands, it is wise they avoid choosing a one-size-fits-all, “perfect” business application. However, it is hard to find such a software product even among popular software products. The sensible step to do is to make a list of the various major factors that call for a scrutiny such as key features, packages, skill capability of staff members, company size, etc. Then, you must conduct your product research thoroughly. Go over some of these UserTest evaluations and look into the other software solutions in your list in detail. Such all-encompassing research guarantee you circumvent unfit applications and buy the system which has all the benefits your company requires in sustaining growth.
Position of UserTest in our main categories:
TOP
500
UserTest is one of the top 500 CRM Software products
Each enterprise has different wants and requires a software that can be personalized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no platform can offer perfect features out-of-the-box. When you try to find a software app, first be sure what you require it for. Read some UserTest Reviews Management Software reviews and ask yourself do you need basic tools or do you need complex functionality? Are there any industry-specific features that you are searching for? Obtain the answers to these questions to assist your search. There are lots of elements that you need to mull over and these include your finances, particular business requirements, your company size, integration needs etc. Take your time, use a few free trials, and finally zero in on the app that provides all that you want to improve your company effectiveness and productivity.
How Much Does UserTest Cost?
UserTest Pricing Plans:
Free Trial
Your Own Testers
$13/tester
UserTest Qualified Testers
$23/tester
Enterprise Solution
Contact vendor
What are UserTest pricing details?
UserTest Pricing Plans:
Free Trial
Your Own Testers
$13/tester
UserTest Qualified Testers
$23/tester
Enterprise Solution
Contact vendor
UserTest offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Your Own Testers – $13/tester
- Set your own incentive
- Desktop testing only
- Share and download
- Dedicated success manager
- Live Chat support via Intercom
UserTest Qualified Testers – $23/tester
- Incentivised testers
- Desktop and mobile testing
- Share and download
- Worldwide user base
- Advanced pre-screening
- Dedicated success manager
- Live chat support via Intercom
Enterprise Solution – Custom Enterprise Pricing
- All features from Qualified Testers
- Recruitment, analysis, and recommendations
- UX and analytics reporting
User Satisfaction
Positive Social Media Mentions
30
Negative Social Media Mentions
2
We know that when you choose to get a Reviews Management Software it’s important not only to see how professionals evaluate it in their reviews, but also to check if the real clients and companies that use it are genuinely content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and UserTest reviews across a broad array of social media sites. The data is then featured in a simple to understand way showing how many users had positive and negative experience with UserTest. With that information available you should be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for UserTest?
No information available.
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