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dotloop Review

dotloop
Our score: 7.5 User satisfaction: N/A

What is dotloop?

Dotloop is a program that is made specifically to link people, documents, and tasks to increase productivity and enhance communication and collaboration. The ultimate aim of dotloop is to reduce the amount of paperwork for people to work on and improve and quicken the turnaround rate for your business.

The system offers a loop approach, where loops are basically online workspaces where people can perform basic and advanced business functions. Dotloop is specifically built for the real estate industry and has proven effective in businesses that engage in home sales, apartment rentals, as well as expense reports.

Dotloop has over 685,000 members and their list of clients include giants in the real estate industry such as Keller Williams and Prudential.

Overview of dotloop Benefits

How does dotloop gives your business the edge it needs to stay ahead of the competition? Here are some of the benefits this system brings to the fray.

  • Wide selection of tools that lets you operate seamlessly and collaborate in real time
  • Data processed within the system is safely stowed in accessible cloud-hosted encrypted databases
  • One page displays all project information and summaries for everyone to see
  • Huddle online with your team, clients, and other parties easily and collaborate, share documents, and do other stuff to keep abreast and stay in sync
  • Speed up the sharing and collaboration process by adding documents to the loop. No need to email and upload huge PDFs.
  • Esignatures make negotiations faster and simpler.

Overview of dotloop Features

  • Unlimited loops
  • Easy-to-use forms
  • Secure & legal eSignatures
  • Security & back-up
  • Bank-approved audit trail
  • Support
  • Mobile app
  • Document and task list templates
  • Advanced task management
  • Live agent and admin training
  • Full visibility into all transactions
  • Compliance statuses & workflows
  • Inter-office communications
  • Trusted partners
  • dotloop API & SSO
  • Your logo and colors

dotloop Position In Our Categories

Keeping in mind companies have distinct business wants, it is only reasonable they abstain from preferring a one-size-fits-all, “perfect” system. Needless to say, it would be futile to come across such a software solution even among branded software systems. The right thing to undertake would be to note down the various major functions which require scrutiny including critical features, costing, skill levels of staff, business size, etc. The second step is, you should do the research thoroughly. Have a look at these dotloop evaluations and explore the other software products in your shortlist in detail. Such detailed research makes sure you avoid unsuitable apps and subscribe to the system which meets all the tools you require business requires to achieve growth.

Position of dotloop in our main categories:

TOP 500

dotloop is one of the top 500 Accounting Software products

TOP 500

dotloop is one of the 500 Collaboration Software products

dotloop is also listed in the following subcategories:

Each enterprise has its own characteristics, and may need a specific Collaboration Software solution that will be adjusted to their company size, type of customers and employees and even individual industry they support. It's not wise to count on getting a perfect software that will be suitable for each business regardless of their background is. It may be a good idea to read a few dotloop Collaboration Software reviews first and even then you should keep in mind what the service is intended to do for your company and your staff. Do you require an easy and straightforward app with only elementary functions? Will you actually make use of the complex tools required by experts and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to find a solid service that will fit your budget.

How Much Does dotloop Cost?

dotloop Pricing Plans:

Free Trial

Agents Free

Free

Agents Premium

$29/month

Real Estate Teams

By quote

Brokers

By quote

Agents Free

  • 10 Transaction (Loops)
  • Easy-to-use forms
  • Secure and legal eSignatures
  • Secured backup
  • Mobile app
  • Document templates
  • Online support

Agents Premium – $29/month

  • Unlimited Transactions (Loops)
  • All Free features, plus:
  • Integrations
  • Dotloop Charts
  • VIP phone and email support
  • Task templates
  • Clause manager

Real Estate Teams – By quote

  • Unlimited Transactions (Loops)
  • Document templates
  • Loop templates
  • Dotloop Charts and Reporting
  • Add to team
  • Compliance statuses and 2 workflows
  • Custom branding Unlimited Transactions (Loops)
  • Full visibility into all transactions

Brokers – By quote

  • Unlimited Transactions (Loops)
  • All Features, plus:
  • Dotloop API and SSO
  • Dedicated Success Manager

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and dotloop reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with dotloop. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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dotloop Comparisons

dotloop user reviews

Learning and using it is a breeze.

Read full review >
Rochelle
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.10.2019 Company Size: 11-50 Employees Industry: Real Estate

A professional solution that’s user-friendly.

Read full review >
Leona
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.09.2019 Company Size: 1-10 Employees Industry: Retail

I really like using dotLoop.

Read full review >
Lillie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: Real Estate

Really terrible problems with this software. The Company motto should be: All about more PAPERWORK!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 10.04.2019 Company Size: 1-10 Employees Industry: Real Estate

An impressive software that caters to e-signatures.

Read full review >
Max
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.10.2018 Company Size: More than 100 Employees Industry: Real Estate

What are dotloop pricing details?

dotloop Pricing Plans:

Free Trial

Agents Free

Free

Agents Premium

$29/month

Real Estate Teams

By quote

Brokers

By quote

Agents Free

  • 10 Transaction (Loops)
  • Easy-to-use forms
  • Secure and legal eSignatures
  • Secured backup
  • Mobile app
  • Document templates
  • Online support

Agents Premium – $29/month

  • Unlimited Transactions (Loops)
  • All Free features, plus:
  • Integrations
  • Dotloop Charts
  • VIP phone and email support
  • Task templates
  • Clause manager

Real Estate Teams – By quote

  • Unlimited Transactions (Loops)
  • Document templates
  • Loop templates
  • Dotloop Charts and Reporting
  • Add to team
  • Compliance statuses and 2 workflows
  • Custom branding Unlimited Transactions (Loops)
  • Full visibility into all transactions

Brokers – By quote

  • Unlimited Transactions (Loops)
  • All Features, plus:
  • Dotloop API and SSO
  • Dedicated Success Manager

What integrations are available for dotloop?

Dotloop features an API tool that will allow integrations with third party business tools and applications.

dotloop average rating:

Average score
4.8/5 (10 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Dawn

PROS: I like making use of Loop. My clients say it's easy to utilize! They get to receive and sign documents using their smartphone, tablet, desktop PCs, and other devices. I love how we can assign tasks to clients and even to ourselves.

CONS: Right at the moment, our real estate firm hasn't adopted Dotloop for standard use. Each document being uploaded requires uploading it into templates. Then it has to edited. It'd be cool if Dotloop has integration with BNAR.

Reviewed 2 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: You will waste a lot of time, so if you are being paid by the hour, you could make a lot of money!

CONS: DO NOT TRUST THIS COMPANY! IF you care about your business and clients, Do not use them! I joined a loop and had many legal files that I had in it, and the next thing I know is that files are mysteriously missing!! Come to find out, they allow the other user to "take" docs and make changes to them and REMOVE them out of my loop!!!Without telling me!!!!!! I can't tell you how WRONG this is!!! They condone and promote stealing! The other person Im working with (I work in Real Estate and share loops with other agents when we work on buying/selling houses) shared a legal doc with me, now the document is mine. DL says that because the other agent originated a doc and sent it gave it to me, its still theirs and they can take it back an alter it any way they see fit!!!! Since they like to use the analogy of paper when describing how their system is set up, I asked them if they gave me a paper document and I took it and filed it in my office and they wanted to make changes or take it back, how would they get it? They would have to break into my office and steal it! DL condones this by dangling "keys" to access my office to the other person and take it back. Their explanation is that I need to have more communication with the other person Im working with so they don't have to "take" a document back! REALLY? What a Joke of a response. This is not the only MAJOR flaw in their system. I have reported many issues over the years, and they haven't changed one of them!! Instead, they said they are working at revamping the entire system, but they are more focused on changing the way it looks (these are the only changes they have implemented, and the new looks and not only terrible, but they are even less efficient for the end user!) than changing the serious legal issues their system has! They only way around this serious flaw of allowing other users from stealing files is to create 2 loops, make a duplicate of every single action from each loop to one another. (they confirmed this). SO bascially their motto is incorrect! Its REALLY all about Paperwork, NOT peoplework)

Reviewed 11 months ago

Read full review >

More reviews from 10 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Learning and using it is a breeze.

Read full review >
Rochelle
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.10.2019 Company Size: 11-50 Employees Industry: Real Estate

PROS: Its pre-defined templates makes it easy to utilize a new loop with the doc you'll require a certain transaction. It's very flexible. It lets you upload PDFs and then dragging them all the way to the top of its dotLoop doc if you happen to work with both dotLoop-baed and external docs. It's great really.

CONS: The primary issue that I ran into is that it entails each client to have their own e-mail address that would give them the ability to digitally sign documents. Older clients of mine sharing their e-mail has dotLoop incompatibility. Another problem I'm facing involves agents not content utilizing another system they're not familiar with. Just recently, I've had a listing agent recommending me not to utilize dotLoop.

What do you think about this review? Great Poor

A professional solution that’s user-friendly.

Read full review >
Leona
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.09.2019 Company Size: 1-10 Employees Industry: Retail

PROS: User-friendly to begin with. My clients can easily understand how it works. UI is clean and simple. Distractions are very much at its minimum.

CONS: If it showcases my to-do list, then dotLoop would super! I'd love to make document customizations a little bit further before it starts generating. That would definitely save me a lot of time when going in and dab into details of a document. I'm currently working for Keller Williams.

What do you think about this review? Great Poor

I really like using dotLoop.

Read full review >
Lillie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: Real Estate

PROS: Signing is quick. Very simple to utilize. Download is straightforward. Clients aren't obligated to print and scan documents.

CONS: I'm not always getting proper access. It's hard to combine a couple agents in one document with the same rights. I'm not frequently getting a client's email in instances where we only represent one part. This pushes agents to make their own loops and leading to a loop mess.

What do you think about this review? Great Poor

Really terrible problems with this software. The Company motto should be: All about more PAPERWORK!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 10.04.2019 Company Size: 1-10 Employees Industry: Real Estate

PROS: You will waste a lot of time, so if you are being paid by the hour, you could make a lot of money!

CONS: DO NOT TRUST THIS COMPANY! IF you care about your business and clients, Do not use them! I joined a loop and had many legal files that I had in it, and the next thing I know is that files are mysteriously missing!! Come to find out, they allow the other user to "take" docs and make changes to them and REMOVE them out of my loop!!!Without telling me!!!!!! I can't tell you how WRONG this is!!! They condone and promote stealing! The other person Im working with (I work in Real Estate and share loops with other agents when we work on buying/selling houses) shared a legal doc with me, now the document is mine. DL says that because the other agent originated a doc and sent it gave it to me, its still theirs and they can take it back an alter it any way they see fit!!!! Since they like to use the analogy of paper when describing how their system is set up, I asked them if they gave me a paper document and I took it and filed it in my office and they wanted to make changes or take it back, how would they get it? They would have to break into my office and steal it! DL condones this by dangling "keys" to access my office to the other person and take it back. Their explanation is that I need to have more communication with the other person Im working with so they don't have to "take" a document back! REALLY? What a Joke of a response. This is not the only MAJOR flaw in their system. I have reported many issues over the years, and they haven't changed one of them!! Instead, they said they are working at revamping the entire system, but they are more focused on changing the way it looks (these are the only changes they have implemented, and the new looks and not only terrible, but they are even less efficient for the end user!) than changing the serious legal issues their system has! They only way around this serious flaw of allowing other users from stealing files is to create 2 loops, make a duplicate of every single action from each loop to one another. (they confirmed this). SO bascially their motto is incorrect! Its REALLY all about Paperwork, NOT peoplework)

What do you think about this review? Great Poor

An impressive software that caters to e-signatures.

Read full review >
Max
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.10.2018 Company Size: More than 100 Employees Industry: Real Estate

PROS: It has date and time stamps paired with signature and initials. Super easy to utilize. Clients can easily follow and sign in areas that need signing. Best of all, it's free!

CONS: It offers zero integration with Webforms in Canada. Bummer!

What do you think about this review? Great Poor

A big help, convenient, and user-friendly.

Read full review >
Wilfred
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2018 Company Size: More than 100 Employees Industry: Real Estate

PROS: Easy to use. The UI makes everything convenient. Real estate documents can be included digitally. E-signatures can now be conveniently offered.

CONS: It could be more a lot simpler to use. Specifically when it involves customizing a document for filling up a form.

What do you think about this review? Great Poor

It streamlines everything!

Read full review >
Dawn
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2018 Company Size: 11-50 Employees Industry: Real Estate

PROS: I like making use of Loop. My clients say it's easy to utilize! They get to receive and sign documents using their smartphone, tablet, desktop PCs, and other devices. I love how we can assign tasks to clients and even to ourselves.

CONS: Right at the moment, our real estate firm hasn't adopted Dotloop for standard use. Each document being uploaded requires uploading it into templates. Then it has to edited. It'd be cool if Dotloop has integration with BNAR.

What do you think about this review? Great Poor

Using it is easy. Plus makes things convenient!

Read full review >
Malcolm
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.02.2018 Company Size: More than 100 Employees Industry: Real Estate

PROS: Everything is digital. That's what's great about this. There's no longer that need in printing out papers just to sign things. Document sharing is now possible for only those who are given access.

CONS: There's nothing else to dislike. So far. It's working really well for us.

What do you think about this review? Great Poor

Learning is easy with this.

Read full review >
Francisco
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.02.2018 Company Size: More than 100 Employees Industry: Real Estate

PROS: Everything about it is nice! I like how you can put in an entire listing/buyer templates. I love being able to share a particular document. Electronic signatures makes things convenient.

CONS: This program is a significant time saver. It contains a bunch of functionality that work wonderfully. One thing that I think will save even more time is by dragging a document to another folder within the same loop. It's better than copying it and findingh the loop.

What do you think about this review? Great Poor

Very good training and helpful in getting set up quickly.

Read full review >
Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 17.08.2017 Company Size: 1-10 Employees Industry: Real Estate

PROS: Organization of files and ability to located files.

CONS: Document fill-in

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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