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Magentrix Review

Magentrix
Our score: 8.3 User satisfaction: 100%

What is Magentrix?

Magentrix has been helping organizations of all sizes to leverage the power of collaboration by creating community solutions that improve communication, engagement, and productivity. Today, they are trusted all over the world by customers who rely on them for their secure, mobile-ready sites and web apps that run their business.

Magentrix Community Solutions redefine collaboration and go beyond sharing content by enabling Partners, Customers and Employees to engage with the data, content and conversations critical to your business. Seamlessly integrated with the leading CRM solutions, Magentrix Solutions for PRM, Customer Success and Employee Collaboration make it easier for teams to work together, increase engagement and productivity for revenue growth.

Overview of Magentrix Benefits

CRM integration

Magentrix allows businesses to connect seamlessly with Salesforce and Microsoft Dynamics CRM, allowing users to bi-directionally synchronize and update their databases through their portals.

Extensions

Magentrix allows you to integrate with a large number of extensions – Mailchimp, Zapier, Esna, Moneris and many more.

eLearning

You can easily train your Teams. The Social eLearning module provides seamless access to training content and quizzes. Fully integrated with Magentrix portals, this add-on module lets you create a wide variety of online training materials in a user-friendly, interactive environment where users can complete lessons, compliance training, program onboarding and certification.

Intranet set up

You can create your Intranet portal with no development resources involved. The vendor provides you with a branded portal that you can launch and integrate into your systems within days.

Overview of Magentrix Features

  • Client portal
  • Collaborative workspace
  • Employee portal
  • Employee profiles
  • File management
  • Ideation
  • Knowledge base
  • Learning management
  • Online forums
  • Partner portal
  • Single Sign On
  • SSL security

What Problems Will Magentrix Solve?

Magentrix Intranet comes with all the features you need to increase employee productivity.

1. Internal communication and collaboration
Social Intranet acts as a common place for employees to share resources, communicate, and work together in an intuitive social networking platform. You can free your employees from endless emails and let them share ideas, create blogs, find experts in the community, and collaborate effectively.

Features: Social Profile and People Directory, Live Newsfeed, Teams & Groups, Likes, comments and suggestions, Calendars

2. Secure, centralized access to files and documents
Your employees need a single place for files and document storage. It is easy to search for files, share documents and comment and collaborate. You can set up security permissions for files or folders limiting access to certain documents.

Features: File Storage, Document Viewer, Social File Sharing, Folder Permissions, Documents Dashboard and Reports

3. Employee onboarding and certification
You do not have to look for a separate solution or services when it comes to employee onboarding programs, certifications and compulsory courses. Cut down training costs and make onboarding programs more effective. Fully integrated with Magentrix Social Intranet, use this add-on module to create user-friendly and interactive courses, lessons, and quizzes for all your compliance training, program onboarding and certification needs.

Features: Course Builder, Course Assignment, Certifications, Dashboards and Reports

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Magentrix Position In Our Categories

Knowing that businesses have particular business needs, it is only practical they avoid buying a one-size-fits-all, ideal software product. Having said that, it would be hard to discover such an app even among popular software products.
The clever thing to undertake should be to narrow down the various essential functions that need consideration including crucial features, plans, skill aptitude of staff, business size, etc. After which, you must perform the product research systematically. Have a look at some of these Magentrix evaluations and check out each of the solutions in your shortlist in detail. Such all-encompassing product research makes sure you stay away from poorly fit software products and buy the system that offers all the aspects your business requires.

Position of Magentrix in our main categories:

TOP 200

Magentrix is one of the top 200 Collaboration Software products

TOP 100

Magentrix is one of the 100 Customer Support Software products

Magentrix is also listed in the following subcategories:

Every enterprise has different wants and needs an application that can be customized for their size, type of workers and clients, and the specific industry they are in. For these reasons, no system can proffer perfect functionality off-the-shelf. When you try to find a software system, first be sure what you need it for. Read some Magentrix Collaboration Software reviews and ask yourself do you need basic functionality or do you need sophisticated features? Are there any industry-specific features that you are searching for? Obtain the answers to these queries to aid your search. There are multiple factors that you need to reflect on and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the platform that provides all that you require to improve your firm efficiency and productivity.

How Much Does Magentrix Cost?

Magentrix Pricing Plans:

Free Trial

PRM Enterprise

$999/month

PRM Elite

$1,499/month

Customer Success Enterprise

$699/month

Customer Success Elite

$999/month

Employee Collaboration Enterprise

$350/month

Employee Collaboration Elite

$1,500/month

Magentrix is available in two pricing plans for its product. You may schedule a demo to learn more about its solutions and features. All of Magentrix’s plans are billed annually.

Partner Relationship Management (PRM)

Enterprise – starts from $999/month

  • Up to 1,000 partner users
  • 5 employee teams
  • 1GB record storage
  • 5GB file storage

Elite – starts from $1,499/month

  • Up to 1,000 partner users
  • 10 employee teams
  • 2GB record storage
  • 10GB file storage

Customer Success

Enterprise – starts from $699/month

  • Up to 1,000 partner users
  • 5 employee teams
  • 1GB record storage
  • 5GB file storage

Elite – starts from $999/month

  • Up to 1,000 partner users
  • 10 employee teams
  • 2GB record storage
  • 10GB file storage

Employee Collaboration

Enterprise – starts from $350/month

  • Minimum of 10 employee users
  • 1GB record storage
  • 5GB file storage

Elite – starts from $1,500/month

  • Minimum of 50 employee users
  • 2GB record storage
  • 10GB file storage

User Satisfaction

Positive Social Media Mentions 92
Negative Social Media Mentions 0

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Magentrix reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Magentrix. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Magentrix Comparisons

What are Magentrix pricing details?

Magentrix Pricing Plans:

Free Trial

PRM Enterprise

$999/month

PRM Elite

$1,499/month

Customer Success Enterprise

$699/month

Customer Success Elite

$999/month

Employee Collaboration Enterprise

$350/month

Employee Collaboration Elite

$1,500/month

Magentrix is available in two pricing plans for its product. You may schedule a demo to learn more about its solutions and features. All of Magentrix’s plans are billed annually.

Partner Relationship Management (PRM)

Enterprise – starts from $999/month

  • Up to 1,000 partner users
  • 5 employee teams
  • 1GB record storage
  • 5GB file storage

Elite – starts from $1,499/month

  • Up to 1,000 partner users
  • 10 employee teams
  • 2GB record storage
  • 10GB file storage

Customer Success

Enterprise – starts from $699/month

  • Up to 1,000 partner users
  • 5 employee teams
  • 1GB record storage
  • 5GB file storage

Elite – starts from $999/month

  • Up to 1,000 partner users
  • 10 employee teams
  • 2GB record storage
  • 10GB file storage

Employee Collaboration

Enterprise – starts from $350/month

  • Minimum of 10 employee users
  • 1GB record storage
  • 5GB file storage

Elite – starts from $1,500/month

  • Minimum of 50 employee users
  • 2GB record storage
  • 10GB file storage

What integrations are available for Magentrix?

  • Salesforce
  • Dynamics CRM
  • MailChimp
  • Moneris
  • SnapEngage
  • Zapier
  • Esna
  • Twilio
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Reviewed By Louie Andre
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