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Zoho Discussions Review
What is Zoho Discussions?
Zoho Discussions is an online forum platform that enables users to form external and internal communities where issues are addressed, ideas are discussed, and concepts are exchanged. With Zoho Discussions, businesses can create customer support forums where solutions stem from support reps and customers alike; Ideas forums where customers have a venue where they can share ideas and suggestions presented to others; the employee forums enables workers to engage their colleagues in important conversations in a better environment.
Zoho Discussions flaunts a robust set of features needed in every result oriented private community. The system also offers affordability and the versatility that no other alternatives can match. Zoho Cloud certainly has what makes an appealing online forums software, giving it the edge over the competition.
Zoho Discussions also comes with extensive rebranding tools to tailor the look and feel of your community. It provides users with a highly secure “SSO” technique to retain your existing login mechanism. Zoho Discussions supports 15 languages, enabling many businesses and organizations provide quality support to customers from around the globe in their native language.
Show MoreOverview of Zoho Discussions Benefits
With Zoho Discussions, you can gain insights into what your customers want. You can do this implicitly, by listening to the conversation they have about your products while they use them daily, and you can also do this explicitly – by asking them specific questions geared to uncover unmet needs or to evaluate product prototypes. With Zoho Discussions you can get almost real-time feedback. Of course, some discussions you’ll want to keep more private, away from the prying eyes of your competition. You can do that too.
Keep your employees engaged around important company topics – from what they think about benefits to suggestions for improving products and customer service. With Zoho Discussions you can create company-only discussion Community where everyone can join the conversation. And in medium-to-large environment, a discussion board is a much better alternative to long e-mail threads. Beyond the company walls, Zoho Discussions can help you with private Community where employees can engage with vendors and partners.
Zoho Discussions enables open source projects to set up an online community, where a large amount of developers can interact and build projects on a collaborative environment. It allows open source project members to interact directly with their peers and share code, conduct reviews, fix bugs and create highly reliable software. Join open source projects -like jQuery- who have migrated to Zoho Discussions.
Show MoreOverview of Zoho Discussions Features
- Community Engagement
- Content Discoverability
- Branding
- Topic Administration
- Rich User Experience
- Administration
- Customization
- Single Sign On
- Mult-Language Support
- Moderation
- Widgets
- Reports
- Data Export
- Topic Types
- User Profile
Zoho Discussions Position In Our Categories
Keeping in mind companies have particular business requirements, it is wise that they avoid going for a one-size-fits-all, “perfect” software. However, it would be almost impossible to find such an app even among sought-after software systems. The sensible step to do can be to spell out the various main functions that call for a analysis such as crucial features, plans, skill levels of staff members, business size, etc. Thereafter, you must do the research fully. Go over some Zoho Discussions analyses and look over each of the applications in your list more closely. Such all-encompassing product research ascertain you stay away from unfit applications and subscribe to the system that delivers all the features your company requires.
Position of Zoho Discussions in our main categories:
TOP
200
Zoho Discussions is one of the top 200 Collaboration Software products
There are popular and widely used solutions in each software group. But are they necessarily the best fit for your enterprise’s special wants? A popular software solution may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few Zoho Discussions Collaboration Software reviews and consider the aspects that you want in the software such as the cost, main tools, available integrations etc. Then, shortlist a few solutions that fit your wants. Check out the free trials of these platforms, read online comments, get information from the maker, and do your investigation meticulously. This in-depth research is certain to aid you choose the most excellent software platform for your organization’s special requirements.
How Much Does Zoho Discussions Cost?
Zoho Discussions Pricing Plans:
Free Trial
Free
Free
Value
$12/month
Power
$49/month
What are Zoho Discussions pricing details?
Zoho Discussions Pricing Plans:
Free Trial
Free
Free
Value
$12/month
Power
$49/month
Zoho Discussions is available in the following payment plans:
Free – $0
- 1 Forum
- 1 Moderator
- Spam Filter
- Topic Status, Tags, and User Label
- Multi-Langugae
- Custom Logo and Favicon
- Google Aps
- Feedback Widget
- 100MB Attachment Space
- Default Extensions
- 100KB Single Attachment Size
- Zoho Discussions Community
- Email Support
Value – $12/month
- 5 Forums
- 10 Sub Forums
- 3 Moderators
- Spam Filter
- Topic status, tags & user label
- Multi-Language
- Custom logo & favicon
- Domain Aliasing
- Custom Widgets
- Custom Invitation Template
- Google Apps
- Feedback Widget
Power – $49/month
- All Value features
- 25 forums
- 50 Sub-Forums
- Private Messaging
- Unlimited Moderators
- Advanced Moderation Panel
- Community Report
- Domain Aliasing
- Custom Widgets
- Custom Invitation Template
- Chat
Add-Ons
- 1 Forum/Sub-Forum $3
- Email to Forum $9
- Single Sign-On $25
- Full Customization $50
User Satisfaction
Positive Social Media Mentions
92
Negative Social Media Mentions
1
We know that when you make a decision to get a Collaboration Software it’s vital not only to find out how experts score it in their reviews, but also to discover whether the actual people and businesses that purchased this software are actually satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Zoho Discussions reviews across a vast array of social media sites. The data is then featured in a simple to understand form showing how many people had positive and negative experience with Zoho Discussions. With that information available you should be prepared to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Mac
- Web-based
Deployment
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Zoho Discussions?
Zoho Discussions integrates with the following business systems and applications:
- Google Apps
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