3Clogic Review
What is 3Clogic?
3CLogic is a robust call center solution for businesses from various scales and industries, especially such that are in need of an effective and reliable contact hub or call center. These products include solutions for customer service and support teams as well as sales and marketing groups. Users can choose from inbound, outbound, and blended solutions to address their business requirements.
3CLogic integrates with a variety of third-party apps and business systems to make sure you can implement it in literally every software ecosystem. Users also appreciate the flexible pricing scheme, as 3CLogic is a quote-priced system which offers individually tailored packages for every business or individuals. Contact the company for more details, and ask for your quote.
Show MoreOverview of 3Clogic Benefits
3CLogic is a very popular communications platform that provides a long list of benefits to its users.
- Comes with a full suite of features designed to provide businesses with a reliable communications center platform, whether inbound, outbound or blended.
- Can easily address the requirements of any business no matter the industry. 3CLogic has exceeded expectations various business sectors, including finance, healthcare, insurance, and education among others.
- The platform is fully reliable and scalable, able to grow with your business and change when the situation requires for your business to adapt.
- Eliminate unnecessary spending and pay only for the features and tools your business needs and uses. You also don’t have to worry about IT expenses as 3CLogic handles all servers, maintenance, and upgrades.
Overview of 3Clogic Features
- Interactive Voice Response (IVR) Menu
- Dynamic Screen Pop
- Whisper and Barge-In
- Automatic Call Distribution (ACD)
- Reporting
- Skills-Based Routing (SBR)
- Call Recording and Playback
- PBX Configuration
- Real-Time Dashboard
- Click-to-Call
- DNC Compliance Screening
- Predictive Dialer
- Lead Preview Pop
- Scripting
- Call Recordings and Playback
3Clogic Position In Our Categories
Keeping in mind businesses have distinct business requirements, it is logical that they avoid picking a one-size-fits-all, “perfect” solution. Still, it would be futile to discover such application even among well-known software products. The right step to do should be to make a list of the various essential factors that merit analysis including key features, budget, technical skill competence of staff, business size, etc. After which, you should double down on your research through and through. Have a look at these 3Clogic evaluations and scrutinize the other software products in your shortlist more closely. Such detailed research ensures you take out unfit apps and subscribe to the one which includes all the tools your business requires.
Position of 3Clogic in our main categories:
TOP
500
3Clogic is one of the top 500 Communications Software products
TOP
500
3Clogic is one of the 500 Customer Support Software products
There are popular and widely used solutions in each software category. But are they necessarily the best fit for your enterprise’s unique requirements? A trendy software application may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few 3Clogic Call Center Software reviews and consider the aspects that you desire in the software such as the cost, main features, available integrations etc. Then, shortlist a few apps that fit your needs. Try out the free trials of these platforms, read online opinions, get information from the maker, and do your research thoroughly. This profound groundwork is sure to aid you select the most excellent software platform for your firm’s unique needs.
How Much Does 3Clogic Cost?
3Clogic Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are 3Clogic pricing details?
3Clogic Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
2
We realize that when you choose to get a Call Center Software it’s vital not only to find out how experts score it in their reviews, but also to find out whether the actual people and businesses that purchased these solutions are actually satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and 3Clogic reviews across a vast range of social media sites. The data is then displayed in an easy to understand way revealing how many users had positive and negative experience with 3Clogic. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for 3Clogic?
3CLogic supports integrations with the following business systems and applications:
- Salesforce
- Infusionsoft
- Microsoft Dynamics
- Zoho
- SugarCRM
- LimeLight CRM
- LeadMaster
- ServiceNow
- Zendesk
- FuseDesk
- Verint
- Monet Software
- Intela Cloud
3Clogic User Reviews
3Clogic average rating:
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
1/5
Overall impression
Gave 1 star because there isn't an option for 1 lower. Taken from our termination notice to 3clogic - "The instability of the platform, the utter disengagement from the "leadership" team and the complete misrepresentation of capabilities should make clear why we were left with no choice - my business suffered for too long and we lost too much revenue."
Platform went down intermittently and centerwide - DAILY. Worst in class default settings - very bad and deceptive data with disclaimers about it in their MSAs. Leadership team who know they don't know what they're doing. 3CLogic nearly devastated my growing contact center business. Revenue hit to my company - worst company I've ever outsourced to and I've outsourced to many. Run - do not walk - away from any salesperson trying to get you into 3clogic. You will sorely regret it. We moved to Incontact and can finally sleep.
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1/5
Overall impression
Gave 1 star because there isn't an option for 1 lower. Taken from our termination notice to 3clogic - "The instability of the platform, the utter disengagement from the "leadership" team and the complete misrepresentation of capabilities should make clear why we were left with no choice - my business suffered for too long and we lost too much revenue."
Platform went down intermittently and centerwide - DAILY. Worst in class default settings - very bad and deceptive data with disclaimers about it in their MSAs. Leadership team who know they don't know what they're doing. 3CLogic nearly devastated my growing contact center business. Revenue hit to my company - worst company I've ever outsourced to and I've outsourced to many. Run - do not walk - away from any salesperson trying to get you into 3clogic. You will sorely regret it. We moved to Incontact and can finally sleep.
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