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YakoVoice Review

YakoVoice
Our score: 8.0 User satisfaction: 100%

What is YakoVoice?

YakoVoice is a cutting-edge cloud telephony services and solutions provider that offers a wide array of products and services to help organizations and companies enjoy the full benefits of cloud telephony and automate all their communication processes. With YakoVoice, users are able to centralize their communication channels and make it easy for them to reach and engage their customers and vice versa.

YakoVoice guarantees unhindered business communication that allows for constant availability, thanks to its cloud-based infrastructure. YakoVoice services are all scalable, enabling users to quickly and effectively handle sudden spikes in call traffic and adapt to adhere to changes in their communication requirements. Call quality is superb and users can even retain their existing phone numbers.

Overview of YakoVoice Benefits

Diverse Selection of Solutions and Services

YakoVoice offers you a vast collection of products and solutions to help you achieve complete cloud-based business telephony. Powerful features including multi-level IVR, click-to-call, call conferencing, call center, voice SMS, voice OTP, toll-free numbers, and more can be yours in a single, centralized platform.

You can easily connect with your customers and them to you without much effort. You get seamless and effortless business communication, resulting in unparalleled business growth and greatly enhanced revenue.

Always Available

YakoVoice utilizes redundant cloud infrastructure that is spread across different regions, guaranteeing high availability even in the event of a telecom outage. Your customers can contact you and you can reach them all the time.

Scale At Demand

There are times when calls come to your business like a flood. But you never have to worry about getting overwhelmed. YakoVoice offers versatile plans that allow you to scale your volume as your business requires to ensure that your organization remains fully functioning at an optimum level. This capability is something many telephony services can’t match.

Crystal Clear Voice Quality

Customers are likely to drop their calls once they realize call quality is abysmal. And that is bad for your business. YakoVoice promises superior voice quality. That’s because its cloud-based infrastructure is hosted in a very modern, cutting-edge data center that boasts high bandwidth levels. On top of that, their consistent QOS (Quality of Service) and monitoring ensures that voice quality remains topnotch.

Overview of YakoVoice Features

  • Hosted IVR
  • Voice SMS Blast (OBD)
  • Click To Call
  • Virtual Number
  • Toll-Free Number
  • IVR Solution
  • Call Center Software
  • Custom IVR
  • Turn Key Solution
  • B2B Voice Cloud PaaS
  • Number Masking
  • Call Management System

What Problems Will YakoVoice Solve?

1) Never miss a call

Customer will never miss calls after office hours as Yako voice’s smart dashboard captures and record all calls.

2) Business insights

Get insights on how your business communication is performing,  measure call quality and agent performance.

3) Automated outbound calls

Make your marketing campaigns easy with automated outbound calls from the dashboard. 

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

YakoVoice Position In Our Categories

Since companies have distinct business-related demands, it is prudent that they steer clear of picking a one-size-fits-all, “perfect” solution. Having said that, it is futile to try to find such a software product even among popular software systems.
The right thing to undertake is to write the several significant aspects that demand deliberation such as major features, price terms, skill aptitude of staff members, business size, etc. The second step is, you should follow through the product research through and through. Browse over some YakoVoice reviews and scrutinize the other software products in your list in detail. Such detailed research ascertains you take out ill-fitting software products and choose the one which has all the tools you require company requires in sustaining growth.

Position of YakoVoice in our main categories:

TOP 200

YakoVoice is one of the top 200 Customer Support Software products

YakoVoice is also listed in the following subcategories:

Every organization has different wants and needs a system that can be personalized for their size, kind of staff members and buyers, and the specific industry they are in. For these reasons, no software can offer perfect functionality out-of-the-box. When you try to find a software app, first be sure what you need it for. Read some YakoVoice Call Center Software reviews and ask yourself do you want basic tools or do you want advanced tools? Are there any industry-specific tools that you are searching for? Obtain the answers to these queries to aid your search. There are lots of elements that you need to mull over and these include your budget, particular business requirements, your company size, integration needs etc. Take your time, use a few free trials, and finally select the system that provides all that you want to enhance your firm efficiency and productivity.

How Much Does YakoVoice Cost?

YakoVoice Pricing Plans:

Free Trial

Basic

₹799/month

Advance

₹1499/month

Enterprise

₹1999/month

YakoVoice offers the following basic and enterprise pricing packages:

Basic – ₹799/month

  • Welcome Message
  • Dynamic Extensions
  • Misscall Notification
  • Unlimited Calls
  • Unlimited Agents
  • After Hour Routing

Advance – ₹1499/month

  • All Basic features
  • Multi-Level IVR
  • Web-hook API
  • Call Recording(2GB)
  • API Based Menu Selection
  • Input Capture

Enterprise – ₹1999/month

  • All Advance Features
  • Custom Music On Hold
  • Multi-Language
  • Sticky Agent
  • Automated Agent Routing

User Satisfaction

Positive Social Media Mentions 1
Negative Social Media Mentions 0

We realize that when you make a decision to buy Call Center Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and YakoVoice reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with YakoVoice. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are YakoVoice pricing details?

YakoVoice Pricing Plans:

Free Trial

Basic

₹799/month

Advance

₹1499/month

Enterprise

₹1999/month

YakoVoice offers the following basic and enterprise pricing packages:

Basic – ₹799/month

  • Welcome Message
  • Dynamic Extensions
  • Misscall Notification
  • Unlimited Calls
  • Unlimited Agents
  • After Hour Routing

Advance – ₹1499/month

  • All Basic features
  • Multi-Level IVR
  • Web-hook API
  • Call Recording(2GB)
  • API Based Menu Selection
  • Input Capture

Enterprise – ₹1999/month

  • All Advance Features
  • Custom Music On Hold
  • Multi-Language
  • Sticky Agent
  • Automated Agent Routing

What integrations are available for YakoVoice?

YakoVoice integrates with the following business systems and applications:

  • CRM
  • Call management system
  • IVR
  • Voice SMS
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Reviewed By Nestor Gilbert
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