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Adversus Dialer Review

Adversus Dialer
Our score: 8.0 User satisfaction: 100%

What is Adversus Dialer?

Adversus Dialer is a web-based CRM and auto-dialer tool designed to support call centers. This software is ideal for businesses of all sizes, especially in the telemarketing and communications industries.

The software’s key features include activity tracking, campaign tracking, workflow automation, call flow optimization, lead tracking and management, reporting and analytics, and collaboration tools.

Adversus Dialer records all conversations and activity history of your agents. This makes it easy to review who are the top-performing agents and which ones need more training. Adversus Dialer supports data export to CSV, XLS, and XLSX file formats.

You can add as many users as you like and grant varying degrees of access to them. You can also create user groups to make it easier to share data. You can give limited data access to subcontractors and customers. Plus, you can customize customer cards to help you understand different customers better.

Overview of Adversus Dialer Benefits

Optimized Call Flows

Adversus Dialer has an intelligent campaign module with features such as predictive dialing, inbound return calls, callback reminders, call recording, integrated calendars, automatic email and SMS messaging, lead info, and a flexible call strategy.

Lead Management

Adversus Dialer can track leads and filter out the top-quality leads from the rest so that your agents can choose the right leads to speak to and increase your conversion rate and your key performance indicator (KPI).

Automated Workflow

With Adversus Dialer, you can automate repetitive tasks to save time and effort. You can also customize different automated workflows. You can even automate your lead journeys for a more seamless lead management workflow. In the long run, you can save on costs and resources by adopting automation into your business.

Activity Tracking

You can monitor activities across your different departments. This helps you keep track of ongoing projects and campaigns. You can follow the activity of any agent, view a complete data history, and listen to active calls. These help you record progress and discover any areas in which your employees need coaching on.

Collaboration Tools

Adversus Dialer lets you create user groups and allow access to any user or hide private data from others. You can even create profiles for subcontractors and customers that show limited information.

Overview of Adversus Dialer Features

  • Appointment Scheduling
  • Workflow Automation
  • Lead Tracking and Management
  • Data Export
  • Reporting and Analytics

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Adversus Dialer Position In Our Categories

Since companies have particular business wants, it is logical they steer clear of paying for a one-size-fits-all, ideal software. Just the same, it would be hard to chance on such a software solution even among branded software products. The reasonable step to undertake is to jot down the several main functions which require examination such as critical features, costing, skill competence of staff members, business size, etc. Then, you must follow through your product research systematically. Read some of these Adversus Dialer evaluations and scrutinize each of the software programs in your list in detail. Such all-encompassing product research guarantee you drop mismatched applications and select the one that meets all the tools you require company requires for success.

Position of Adversus Dialer in our main categories:

Adversus Dialer is also listed in the following subcategories:

If you are interested in Adversus Dialer it might also be a good idea to analyze other subcategories of Call Center Software listed in our base of B2B software reviews.

Since each company has unique business wants, it is advisable for them to refrain from searching for a one-size-fits-all perfect software application. Needless to say, it would be futile to try to find such a system even among widely used software platforms. The clever thing to do would be to catalog the various essential elements that require consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Adversus Dialer Call Center Software reviews and investigate each of the other apps in your shortlist in detail. Such comprehensive research can make certain you weed out ill-fitting applications and choose the system that presents all the features you require for business success.

How Much Does Adversus Dialer Cost?

Adversus Dialer Pricing Plans:

Free Trial

Monthly Plan

$100/user/month

Enterprise

Contact vendor

Adversus Dialer has a monthly and annual subscription plan. Both of these enterprise pricing plans have the same features. You can also ask the vendor for a quote on their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:

Monthly Plan – $100/user/month ($90/user/month billed annually)

  • Predictive Dialing
  • Inbound Return Calls
  • Callbacks
  • Lead Information
  • Call Recording
  • Integrated Calendars
  • Automatic Email and SMS
  • Lead Journeys
  • Add or Delay Actions
  • Smart Filtration reports
  • Create Multiple Branches
  • Add Unlimited Actions
  • Create Unlimited Data Fields
  • Edit Lead Data
  • Automatic Data Deletion Process
  • Segmentation tools
  • Access to KPIs
  • Data History
  • Automatic Reporting
  • Live Agent Activity
  • Live Campaign Performance
  • Listen to Active Calls
  • Benchmark Campaigns or Teams
  • Make Repeatable Tasks
  • User Administration
  • Customer Profiles
  • Project and Team Organization
  • Hide Private Data
  • Add Subcontractors
  • Data Import and Export
  • Third-Party Integration
  • Free Calls to EU, US, and Canada (additional $60/user/month)

Enterprise – Contact vendor

  • More than 20 users

User Satisfaction

Positive Social Media Mentions 10
Negative Social Media Mentions 0

We realize that when you make a decision to buy Call Center Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Adversus Dialer reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Adversus Dialer. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Adversus Dialer pricing details?

Adversus Dialer Pricing Plans:

Free Trial

Monthly Plan

$100/user/month

Enterprise

Contact vendor

Adversus Dialer has a monthly and annual subscription plan. Both of these enterprise pricing plans have the same features. You can also ask the vendor for a quote on their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:

Monthly Plan – $100/user/month ($90/user/month billed annually)

  • Predictive Dialing
  • Inbound Return Calls
  • Callbacks
  • Lead Information
  • Call Recording
  • Integrated Calendars
  • Automatic Email and SMS
  • Lead Journeys
  • Add or Delay Actions
  • Smart Filtration reports
  • Create Multiple Branches
  • Add Unlimited Actions
  • Create Unlimited Data Fields
  • Edit Lead Data
  • Automatic Data Deletion Process
  • Segmentation tools
  • Access to KPIs
  • Data History
  • Automatic Reporting
  • Live Agent Activity
  • Live Campaign Performance
  • Listen to Active Calls
  • Benchmark Campaigns or Teams
  • Make Repeatable Tasks
  • User Administration
  • Customer Profiles
  • Project and Team Organization
  • Hide Private Data
  • Add Subcontractors
  • Data Import and Export
  • Third-Party Integration
  • Free Calls to EU, US, and Canada (additional $60/user/month)

Enterprise – Contact vendor

  • More than 20 users

What integrations are available for Adversus Dialer?

Adversus Dialer integrates with the following:

  • Office 365
  • Google Calendar
  • Plecto
  • Zapier

You can also use Adversus’ API and Webhooks to easily integrate with third-party solutions.

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Reviewed By Louie Andre
Page last modified
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