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3Clogic REVIEW

Communications Software

1 user review
USER SATISFACTION 80%
OUR SCORE 7.2

What is 3Clogic?

3CLogic is a robust call center solution for businesses from various scales and industries, especially such that are in need of an effective and reliable contact hub or call center. These products include solutions for customer service and support teams as well as sales and marketing groups. Users can choose from inbound, outbound, and blended solutions to address their business requirements.

3CLogic integrates with a variety of third-party apps and business systems to make sure you can implement it in literally every software ecosystem. Users also appreciate the flexible pricing scheme, as 3CLogic is a quote-priced system which offers individually tailored packages for every business or individuals. Contact the company for more details, and ask for your quote.

Overview of 3Clogic Benefits

3CLogic is a very popular communications platform that provides a long list of benefits to its users.

  • Comes with a full suite of features designed to provide businesses with a reliable communications center platform, whether inbound, outbound or blended.
  • Can easily address the requirements of any business no matter the industry. 3CLogic has exceeded expectations various business sectors, including finance, healthcare, insurance, and education among others.
  • The platform is fully reliable and scalable, able to grow with your business and change when the situation requires for your business to adapt.
  • Eliminate unnecessary spending and pay only for the features and tools your business needs and uses. You also don’t have to worry about IT expenses as 3CLogic handles all servers, maintenance, and upgrades.

Overview of 3Clogic Features

  • Interactive Voice Response (IVR) Menu
  • Dynamic Screen Pop
  • Whisper and Barge-In
  • Automatic Call Distribution (ACD)
  • Reporting
  • Skills-Based Routing (SBR)
  • Call Recording and Playback
  • PBX Configuration
  • Real-Time Dashboard
  • Click-to-Call
  • DNC Compliance Screening
  • Predictive Dialer
  • Lead Preview Pop
  • Scripting
  • Call Recordings and Playback

3Clogic Position In Our Categories

Position of 3Clogic in our main categories:

100

3Clogic is one of the top 100 Communications Software products

200

3Clogic is one of the top 200 Customer Support Software products

100

3Clogic is one of the top 100
Communications Software products

200

3Clogic is one of the top 200
Customer Support Software products


3Clogic is also listed in the following subcategories:

Category:Position:
Call Center Software#24 VoIP Software#29

Enterprises have diverse wants and requirements and no software application can be perfect in such a scenario. It is futile to try to find an ideal out-of-the-box software system that meets all your business needs. The smart thing to do would be to modify the system for your special wants, worker skill levels, budget, and other factors. For these reasons, do not hurry and pay for well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your research, investigate each short-listed system in detail, read a few 3Clogic reviews, contact the maker for clarifications, and finally select the application that presents what you require.

How Much Does 3Clogic Cost?

3Clogic Pricing Plans For Enterprises & Small Business:

Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and 3Clogic reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with 3Clogic. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

8

NEGATIVE SOCIAL MENTIONS

2

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • Canada
  • Japan
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are 3Clogic pricing details?

3Clogic Pricing Plans:

Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.

What integrations are available for 3Clogic?

3CLogic supports integrations with the following business systems and applications:

  • Salesforce
  • Infusionsoft
  • Microsoft Dynamics
  • Zoho
  • SugarCRM
  • LimeLight CRM
  • LeadMaster
  • ServiceNow
  • Zendesk
  • FuseDesk
  • Verint
  • Monet Software
  • Intela Cloud

User reviews


1 Review

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Mary

1 year ago

Gave 1 star because there isn’t an option for 1 lower. Taken from our termination notice to 3clogic – “The instability of the platform, the utter disengagement from the “leadership” team and the complete misrepresentation of capabilities should make clear why we were left with no choice – my business suffered for too long and we lost too much revenue.”

Platform went down intermittently and centerwide – DAILY. Worst in class default settings – very bad and deceptive data with disclaimers about it in their MSAs. Leadership team who know they don’t know what they’re doing. 3CLogic nearly devastated my growing contact center business. Revenue hit to my company – worst company I’ve ever outsourced to and I’ve outsourced to many. Run – do not walk – away from any salesperson trying to get you into 3clogic. You will sorely regret it. We moved to Incontact and can finally sleep.


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