3Clogic Review
What is 3Clogic?
3CLogic is a robust call center solution for businesses from various scales and industries, especially such that are in need of an effective and reliable contact hub or call center. These products include solutions for customer service and support teams as well as sales and marketing groups. Users can choose from inbound, outbound, and blended solutions to address their business requirements.
3CLogic integrates with a variety of third-party apps and business systems to make sure you can implement it in literally every software ecosystem. Users also appreciate the flexible pricing scheme, as 3CLogic is a quote-priced system which offers individually tailored packages for every business or individuals. Contact the company for more details, and ask for your quote.
Show MoreOverview of 3Clogic Benefits
3CLogic is a very popular communications platform that provides a long list of benefits to its users.
- Comes with a full suite of features designed to provide businesses with a reliable communications center platform, whether inbound, outbound or blended.
- Can easily address the requirements of any business no matter the industry. 3CLogic has exceeded expectations various business sectors, including finance, healthcare, insurance, and education among others.
- The platform is fully reliable and scalable, able to grow with your business and change when the situation requires for your business to adapt.
- Eliminate unnecessary spending and pay only for the features and tools your business needs and uses. You also don’t have to worry about IT expenses as 3CLogic handles all servers, maintenance, and upgrades.
Overview of 3Clogic Features
- Interactive Voice Response (IVR) Menu
- Dynamic Screen Pop
- Whisper and Barge-In
- Automatic Call Distribution (ACD)
- Reporting
- Skills-Based Routing (SBR)
- Call Recording and Playback
- PBX Configuration
- Real-Time Dashboard
- Click-to-Call
- DNC Compliance Screening
- Predictive Dialer
- Lead Preview Pop
- Scripting
- Call Recordings and Playback
3Clogic Position In Our Categories
Keeping in mind businesses have special business wants, it is only rational they abstain from getting a one-size-fits-all, “perfect” software product. Needless to say, it would be futile to try to pinpoint such application even among recognizable software products. The better step to undertake should be to tabulate the various essential factors that demand research including crucial features, budget, skill levels of staff members, organizational size, etc. Next, you must follow through the research comprehensively. Browse through some of these 3Clogic evaluations and check out each of the software products in your shortlist more closely. Such well-rounded product research guarantee you steer clear of poorly fit apps and choose the system which has all the tools your company requires.
Position of 3Clogic in our main categories:
TOP
500
3Clogic is one of the top 500 Communications Software products
TOP
500
3Clogic is one of the 500 Customer Support Software products
Since each organization has specific business requirements, it is sensible for them to refrain from seeking a one-size-fits-all faultless software solution. Needless to say, it would be futile to try to find such an app even among widely used software platforms. The smart thing to do would be to jot down the various vital factors that require consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some 3Clogic Call Center Software reviews and look into each of the other apps in your shortlist in detail. Such comprehensive research can make sure you weed out ill-fitting applications and zero in on the app that provides all the aspects you require for business success.
How Much Does 3Clogic Cost?
3Clogic Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are 3Clogic pricing details?
3Clogic Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
2
We are aware that when you make a decision to buy a Call Center Software it’s important not only to see how professionals score it in their reviews, but also to find out if the actual users and companies that bought these solutions are actually content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and 3Clogic reviews across a wide range of social media sites. The data is then presented in a simple to understand format revealing how many people had positive and negative experience with 3Clogic. With that information at hand you will be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for 3Clogic?
3CLogic supports integrations with the following business systems and applications:
- Salesforce
- Infusionsoft
- Microsoft Dynamics
- Zoho
- SugarCRM
- LimeLight CRM
- LeadMaster
- ServiceNow
- Zendesk
- FuseDesk
- Verint
- Monet Software
- Intela Cloud
3Clogic User Reviews
3Clogic average rating:
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
1/5
Overall impression
Gave 1 star because there isn't an option for 1 lower. Taken from our termination notice to 3clogic - "The instability of the platform, the utter disengagement from the "leadership" team and the complete misrepresentation of capabilities should make clear why we were left with no choice - my business suffered for too long and we lost too much revenue."
Platform went down intermittently and centerwide - DAILY. Worst in class default settings - very bad and deceptive data with disclaimers about it in their MSAs. Leadership team who know they don't know what they're doing. 3CLogic nearly devastated my growing contact center business. Revenue hit to my company - worst company I've ever outsourced to and I've outsourced to many. Run - do not walk - away from any salesperson trying to get you into 3clogic. You will sorely regret it. We moved to Incontact and can finally sleep.
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1/5
Overall impression
Gave 1 star because there isn't an option for 1 lower. Taken from our termination notice to 3clogic - "The instability of the platform, the utter disengagement from the "leadership" team and the complete misrepresentation of capabilities should make clear why we were left with no choice - my business suffered for too long and we lost too much revenue."
Platform went down intermittently and centerwide - DAILY. Worst in class default settings - very bad and deceptive data with disclaimers about it in their MSAs. Leadership team who know they don't know what they're doing. 3CLogic nearly devastated my growing contact center business. Revenue hit to my company - worst company I've ever outsourced to and I've outsourced to many. Run - do not walk - away from any salesperson trying to get you into 3clogic. You will sorely regret it. We moved to Incontact and can finally sleep.
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