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Dialer360 REVIEW

Call Center Software

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USER SATISFACTION N/A
OUR SCORE 8.0

What is Dialer360?

Dialer360 is an auto dialer application designed to help call centers to engage and remain connected with their callers with high quality pre-recorded messages of their products and services. These voice recordings are based on the company’s business requirements and specifications and are performed by topnotch voice talents from around the world. This solution is intended for call centers that want to keep their international customers engage with voice recordings made with the perfect American or British accent.

With Dialer360, call center agents are able to receive or make thousands of calls using pre-recorded voice messages. This application enables them to perform their functions efficiently and quickly without compromising the quality of their performance and service.

Overview of Dialer360 Benefits

Dialer360 is a very straightforward, user-friendly auto dialling system designed to streamline many essential call center operations, particularly in receiving, making, and handling calls. Many businesses using Dialer360 have reported increased productivity of their agents as well as rising numbers of calls handled and customers satisfied. Also, Dilaer360 boasts of being an affordable call center software that fits right into the budget of many companies and organizations.

The system comes with an extensive set of excellent features. The predictive dialer function speeds up the time you make calls. On top of that, the said feature automatically transfers the call to the most qualified agent once the customer or prospect picks up the phone.

Financial data security is a paramount concern, which is why Dialer360 adheres to PCI compliance standards. Being a PCI compliant software, Dialer360 ensures customers that all their financial data entered and processed within the system is secured and safe from unauthorized access, leaks, and breaches. For added protection, Dialer360 also offers TPS/DNC Filtering. This feature protects you from embracement when dialling the numbers of your customers and prospects.

The automated recording feature gives your agents the peace of mind they need when it comes to recording their phone calls. No more do they have to press the record button every time they make or accept calls. It significantly eliminates the instances of “forgetting” to record their cals.

Overview of Dialer360 Features

  • Predictive Dialer
  • PCI Compliance
  • TPS/DNC Filtering
  • Recording Portal
  • Display Local Caller ID
  • Agent Status Board
  • WEB Phone
  • Internal Chat

What Problems Will Dialer360 Solve?

  • High level of data protection: Various  enterprises face the problem of data protection, because their data may be on risk. Dialer360 implements proper security to protect your data.
  • 24/7 Customer Support: Dialer360 offers 24/7 customer support, ready to help customers when they need it any time or any day.
  • Integration: Dialer360 can integrate with your software to let you feel easy and use our software perfectly.

Awards & Quality Certificates

Dialer360 Position In Our Categories

Position of Dialer360 in our main categories:

100

Dialer360 is one of the top 100 Customer Support Software products

100

Dialer360 is one of the top 100
Customer Support Software products


Dialer360 is also listed in the following subcategories:

Category:Position:
Call Center Software#7

Every enterprise has different needs and requires a software that can be customized for their size, kind of staff members and customers, and the specific industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you try to find a software product, first be sure what you want it for. Read some Dialer360 reviews and ask yourself do you need basic tools or do you require complex tools? Are there any industry-specific features that you are seeking? Obtain the answers to these questions to help your search. There are lots of elements that you need to reflect on and these include your budget, specific business needs, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally choose the platform that offers all that you want to enhance your organization effectiveness and productivity.

How Much Does Dialer360 Cost?

Dialer360 Pricing Plans For Enterprises & Small Business:

Contact Dialer360 for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy Call Center Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Dialer360 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Dialer360. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Dialer360 pricing details?

Dialer360 Pricing Plans:

Contact Dialer360 for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for Dialer360?

Dialer360 integrates with the following business systems and applications:

  • Eyebeam
  • Zoiper
  • X-Lite
  • Salesforce
  • Pipedrive,
  • Zoho
  • Vtiger
  • Microsoft Dynamics

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