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Dialer360 Review

Dialer360
Our score: 8.0 User satisfaction: N/A

What is Dialer360?

Dialer360 is an auto dialer application designed to help call centers to engage and remain connected with their callers with high quality pre-recorded messages of their products and services. These voice recordings are based on the company’s business requirements and specifications and are performed by topnotch voice talents from around the world. This solution is intended for call centers that want to keep their international customers engage with voice recordings made with the perfect American or British accent.

With Dialer360, call center agents are able to receive or make thousands of calls using pre-recorded voice messages. This application enables them to perform their functions efficiently and quickly without compromising the quality of their performance and service.

Overview of Dialer360 Benefits

Dialer360 is a very straightforward, user-friendly auto dialling system designed to streamline many essential call center operations, particularly in receiving, making, and handling calls. Many businesses using Dialer360 have reported increased productivity of their agents as well as rising numbers of calls handled and customers satisfied. Also, Dilaer360 boasts of being an affordable call center software that fits right into the budget of many companies and organizations.

The system comes with an extensive set of excellent features. The predictive dialer function speeds up the time you make calls. On top of that, the said feature automatically transfers the call to the most qualified agent once the customer or prospect picks up the phone.

Financial data security is a paramount concern, which is why Dialer360 adheres to PCI compliance standards. Being a PCI compliant software, Dialer360 ensures customers that all their financial data entered and processed within the system is secured and safe from unauthorized access, leaks, and breaches. For added protection, Dialer360 also offers TPS/DNC Filtering. This feature protects you from embracement when dialling the numbers of your customers and prospects.

The automated recording feature gives your agents the peace of mind they need when it comes to recording their phone calls. No more do they have to press the record button every time they make or accept calls. It significantly eliminates the instances of “forgetting” to record their cals.

Overview of Dialer360 Features

  • Predictive Dialer
  • PCI Compliance
  • TPS/DNC Filtering
  • Recording Portal
  • Display Local Caller ID
  • Agent Status Board
  • WEB Phone
  • Internal Chat

What Problems Will Dialer360 Solve?

  • High level of data protection: Various  enterprises face the problem of data protection, because their data may be on risk. Dialer360 implements proper security to protect your data.
  • 24/7 Customer Support: Dialer360 offers 24/7 customer support, ready to help customers when they need it any time or any day.
  • Integration: Dialer360 can integrate with your software to let you feel easy and use our software perfectly.

Awards & Quality Certificates

Dialer360 Position In Our Categories

Keeping in mind companies have specific business requirements, it is rational they steer clear of subscribing to an all-encompassing, ideal solution. However, it is nearly futile to find such an app even among sought-after software products. The sensible thing to undertake should be to set down the several essential factors that entail examination such as important features, pricing, skill competence of staff members, organizational size, etc. The second step is, you must perform the research systematically. Browse through these Dialer360 analyses and scrutinize each of the applications in your list more closely. Such comprehensive research can make sure you weed out unfit applications and subscribe to the one which delivers all the features your business requires.

Position of Dialer360 in our main categories:

TOP 200

Dialer360 is one of the top 200 Customer Support Software products

Dialer360 is also listed in the following subcategories:

Every enterprise is different, and might require a special Call Center Software solution that will be fit for their business size, type of clients and employees and even individual niche they cater to. It's not wise to count on getting an ideal app that is going to be suitable for each company no matter what their background is. It may be a good idea to read a few Dialer360 Call Center Software reviews first and even then you should remember what the solution is supposed to do for your company and your workers. Do you require an easy and straightforward app with just basic features? Will you really use the advanced tools required by experts and big enterprises? Are there any specific features that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a trustworthy service that will match your budget.

How Much Does Dialer360 Cost?

Dialer360 Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Dialer360 for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Call Center Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Dialer360 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Dialer360. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Dialer360 pricing details?

Dialer360 Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Dialer360 for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for Dialer360?

Dialer360 integrates with the following business systems and applications:

  • Eyebeam
  • Zoiper
  • X-Lite
  • Salesforce
  • Pipedrive,
  • Zoho
  • Vtiger
  • Microsoft Dynamics
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Reviewed By Louie Andre
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