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Alloy Navigator REVIEW

IT Service Management Software

No user reviews
USER SATISFACTION 98%
OUR SCORE 8.0

What is Alloy Navigator?

Alloy Navigator is an IT Service and Asset Management suite designed to centralize, automate, and streamline IT operations for organizations of any size, improving the way they perform daily tasks, communicate and collaborate internally, manage clients and more. Alloy Navigator comes in two platforms – Alloy Navigator Express and Alloy Navigator Enterprise.

Alloy Navigator Express is an IT asset management software built to help small and medium businesses manage, improve, and deliver better help desk services to their customers. It does this via real-time reporting, very flexible notification tools, and highly interactive dashboards, all working in unison to help users navigate issues and resolve them faster.

Alloy Navigator Enterprise provides users with comprehensive IT Asset Management paired with ITIL-based IT Service Management capabilities. This software is perfect for corporate enterprises and large organizations that aspire to increase the efficiency of their IT operations through effective and unparalleled Knowledge Management, Contract Management, Incident Management, Problem and Change Management among others.

Overview of Alloy Navigator Benefits

Custom IT Workflows

Alloy Navigator provides you with a rich platform that lets you create and leverage fully tailored, robust IT processes using the most powerful workflow automation engine in its class without the need for costly programmers. You get to run your IT operations your way and don’t shell out money to pay expensive programmer fees.

Absolute IT Operational Awareness

Alloy Navigator helps your organization achieve complete IT operational awareness, thanks to its auto-intelligent datalinks that help you discover and acknowledge essential relationships within your information.

Faster and Accurate Auditing, Strict Compliance

With just a single click, you can audit your whole network. You have total control and view over your assets’ lifecycle and inventory with Alloy Navigator’s barcode scanner. The software instantly recognizes compliance policies and ensures that your organization adheres to them using the best-in-class software licensing tools.

No More Information Overload

Alloy Navigator comes with powerful content availability tools that let you deliver customer-specific content to your clients only when they need it. No more instances of people having to go through information they don’t need and it eliminates cases of unauthorized parties getting hands on confidential data.

Derive Unprecedented Insights

Alloy Navigator gives you total customization control over your reports, dashboards, and analysis, resulting in high-quality insights that you won’t attain using other IT asset management systems.

Overview of Alloy Navigator Features

  • Ticket Management
  • Self-Service Portal
  • Knowledge Base
  • CMDB
  • Hardware/Software Inventory Management

Awards & Quality Certificates

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Alloy Navigator Position In Our Categories

Position of Alloy Navigator in our main categories:

200

Alloy Navigator is one of the top 200 Customer Support Softwareproducts

Top
100

Alloy Navigator is one of the 100 Help Desk Softwareproducts

50

Alloy Navigator is one of the top 50 IT Asset Management Softwareproducts

200

Alloy Navigator is one of the 200
Customer Support Software products

100

Alloy Navigator is one of the 100
Help Desk Software products

50

Alloy Navigator is one of the 50
IT Asset Management Software products


Alloy Navigator is also listed in the following subcategories:

Category:Position:Category:Position:
Help Desk & Ticketing Software#28 Industry-Specific Help Desk Software#14
IT Service Management Software#20 Service Desk Software#23
Category:Position:
Help Desk & Ticketing Software#28
Industry-Specific Help Desk Software#14
IT Service Management Software#20
Service Desk Software#23

Since each enterprise has specific business requirements, it is advisable for them to refrain from searching for a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such an app even among market-leading software applications. The intelligent thing to do would be to catalog the various vital factors that require consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Alloy Navigator reviews and look into each of the other systems in your shortlist in detail. Such comprehensive groundwork can make certain you weed out ill-fitting applications and zero in on the app that offers all the elements you require for business success.

How Much Does Alloy Navigator Cost?

Alloy Navigator Pricing Plans:
Free trial
Alloy Navigator Explorer
$19/month
Alloy Navigator Express
$49/month
Alloy Navigator Enterprise
$79/month

We have 3 flexible pricing options to choose from:

Explorer:
for small teams of 1-3 technicians
$19/tech/month, 14¢/computer/month with unlimited requesters!
Express:
for medium-sized teams of 4+ technicians
$49/tech/month, 14¢/computer/month with unlimited requesters!
Enterprise:
for large organizations
$79/tech/month, 14¢/computer/month with unlimited requesters!

User Satisfaction

We realize that when you make a decision to buy IT Service Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Alloy Navigator reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Alloy Navigator. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

105

NEGATIVE SOCIAL MENTIONS

1

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
  • Chinese
  • German
  • Spanish
  • French
  • Russian
  • Italian
  • Portugese
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Alloy Navigator pricing details?

Alloy Navigator Pricing Plans:
Free trial
Alloy Navigator Explorer
$19/month
Alloy Navigator Express
$49/month
Alloy Navigator Enterprise
$79/month

We have 3 flexible pricing options to choose from:

Explorer:
for small teams of 1-3 technicians
$19/tech/month, 14¢/computer/month with unlimited requesters!
Express:
for medium-sized teams of 4+ technicians
$49/tech/month, 14¢/computer/month with unlimited requesters!
Enterprise:
for large organizations
$79/tech/month, 14¢/computer/month with unlimited requesters!

What integrations are available for Alloy Navigator?

Alloy Navigator integrates with the following business systems and applications:

  • Alloy Discovery
  • Third-party systems using API

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