AppFolio Review

PROS: The app for smartphone. It has enabled me to have access anywhere.

CONS: It'd be great to be able to insert an attachment when sending a bill straight to the owner of the property.

PROS: The messaging application is perhaps the most useful function to us. I can have an overview of the plan by the maintenance department with the renter, their message log and even special agreements. It's a centralized location for notes, emails and letters that we can all collaborate to provide our renters, investors and sellers a cohesive and consistent conversations.

CONS: The checks tend to be a bit sluggish. Also, would be nice to have a program that would better integrate high-resolution images for effective and benefecial inspection.

PROS: Greatly appreciate AppFolio for being really convenient and compatible with different platforms.

CONS: There are lacking features to make certain tasks smooth in AppFolio compare to other application to. But AppFolio keeps releasing updates so I'm pretty sure it'll be available soon.

PROS: I liked the way they adjusted to the industry of managing properties. It has made it much convenient to use system. The whole functionality, and the way these certain tools have been incorporated from the prospect and moving out, makes a smooth workflow possible. They have tools, videos, and self-help training available in real time.

CONS: I didn't especially like the workflow for renewal and notice to vacate. It'd be nice to have notice to vacate form and have a better format for it as well as with the renewal

PROS: Creative, quick-to-use, assist & recommended page.

CONS: The reports are limited and I've tried to create one but it's not in the option.

PROS: Convenient and very quick to use. They have updates more often since then.

CONS: Important stuff that should be there aren't available. I hope that they'll add it onto the system soon.

PROS: It has plenty of worthy features. The thing that I love most is being able send a text message to tenants and owners via the site itself. We constantly receive phone calls. If I'm able to send a message to a person, it'll save me a whole lot of time. I love how they can provide courses/seminars on dealing with the product's latest features.

CONS: There's nothing much to hate with the system. But there have been tendancie where it would take a long while to update. This makes it difficult especially when an e-mail has yet been sent to the vendor for completion. It's even more challenging to make a confirmation if things have been done. I get annoyed when the changes and updates are made without me knowing ahead of time.

PROS: What I like most about this software is the fact that I can keep track of all past payments. Thankfully, we don’t have to use bank automatic pay systems which was difficult to read listing of all past payments. In addition, the paymenst provide information of those who paid the bills. Also, we can submit maintenance requests via portal.

CONS: I’d like to reach out to the landlord directly via system, I’d really like to see the chat function.

PROS: The ability to access records for all tenants, owners, and vendors from a smart phone or browser is very nice. Over 840 votes....

CONS: Have to individually message properties. The software is a one size fits all program with no flexibility or concern about what the users request. They have a suggestions forum yet the ideas that hundreds of customers are saying are essential are ignored. But they recently started offering another pay to play feature and doubled what they charge for ACH payments using the software.

PROS: Appfolio offers great set of features and I really like the one that it allows me to send message to the tenants and owners through this system. It saves me lot of time when sending them messages because we have lot of phone calls and we spent lot of time while on the phone. Also, they offer courses and seminars about this system and how you can use it to its fullest.

CONS: It takes some time when there are things for updating and it can be really difficult when the email wasn’t sent to a vendor for completion. All in all, the product works great and this is minor issue which is not dislike at all.

PROS:  AppFolio is starightforward and  easy to use

CONS:  The contract and filing features needs to improve.

PROS: I'm using AppFolio at the moment in handling residential rental properties. Functionality that I frequently utilize are internet-based screening and application, online leases, inspection maintenance, and accounting. Its features easily exceeded my expectations It's my primary option when it comes to rental management. It's a handy tool for monitoring and running my rental business!

CONS: Its customer support could use some serious upgradrs. Even if I'm not having any problems with its software, there's no accessibility to customer support. Maybe it would be helpful if a super user or a blg community is made to address any issues related to the software.

PROS: I like that AppFolio is evolving and growing constantly and it meets all our property management needs. The support team is always responsive and they allways listen their customers’ feedback. I like that it’s streamlined and it helps us to better organize our management processes which makes our work easier.

CONS: Our financial system is unortodox and it cannot really meet our needs but the good thing is that we have various layers of financial ovedrsigt in our agency.

PROS: Appfolio is simply great to have around! I get to monitor everything that's going on with our rental residential business! We've been using it to store images and leases. We even notify our tenants on their due rent through it! We have the ability to directly post ads on it!

CONS: I hate the fact that it takes a certain process to kick things off. But once you're able to input everything in the system, things are lot easy to deal with.

PROS: I like that this system is easy to use and integrates well with everything that is needed for properly managing of the rents and properties. We used software where we had to input from one accounting section to another manually. I’m happy that we don’t have to do that and I like that we have everything integrated. All we have to do is to click on items in order to see where the numbers came from.

CONS: I don’t like that we can’t separate various tenant CAM processes. Also, in the beginning it might be awekward when reconciling the Bank statement with Appfolio. I’d like to see an option where we can close a month and in this way we cannot go back and edit things easily.