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Asterisk Review

Asterisk
Our score: 8.5 User satisfaction: 97%

What is Asterisk?

Asterisk is an innovative, open-source framework designed by Digium for developers looking to create ground-breaking video, voice, and text solutions for small, medium, and large organizations. It’s a widely adopted tool that converts an ordinary computer into a powerful server to drive the next generation communication deployment. The software includes multiple pre-built constituents that handle the low-level as well as the intricate details of video, voice, and SMS communications.

It powers many services and applications including conference bridges, automatic call distributions, unified communications, voice mail, and more. Asterisk runs using the business internet connection thereby eliminating the need for the legacy landline systems. It also exhibits a high level of flexibility and provides an impressive set of features which include SMS messaging, communication management, call routing, call transfer, caller ID, call monitoring, voice mail, computer telephony, and caller detail records.

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Overview of Asterisk Benefits

The use Asterisk as the core engine for numerous business communication applications can be attributed to its multiple benefits. Although, there are many IP PBX in the modern era, only a few provide components that support a wide range of business functions, as Asterisk does. The platform adopts a modular design which makes it easy to combine dailplan script, PSTN interface and SIP channel. Its accords you’re the ultimate flexibility required to thrive in the challenging business communication environment.

Asterisk supports unified communications by allowing you to link business communications into any business function or applications. The solution allows you to design a comprehensive phone system with multi-modular communications capabilities. It empowers you to bridge the gap between applications and enhance or extend an existing system. Better still, Asterisk allows you to add mobility and remote worker features to set your employees free, and implement intelligent queuing and web-based callback to boost the efficiency of customer service.

Additionally, Asterisk supports both advanced features and classical PBX functionality. It provides the tools associated with the enterprise, high-end proprietary PBXs and interoperates VoIP and traditional telephony systems seamlessly. The solution follows both customary telephony protocols like FXO, FXS, Kewlstart, Loolstart, and E&M; and modern VoIP protocols such as IAX, Google Talk, UNIStim, SIP, SCCP, MGCP, and Jingle/XMPP. It’s also highly scalable and facilitates the integration of systems installed on different locations while supporting unified dailplans across multi-located offices.

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Overview of Asterisk Features

  • Text messaging
  • Manage Communication
  • Transfer Calls
  • Route Calls
  • Monitor Calls
  • Call Recording
  • Caller ID/Voicemail
  • Convert Text to Speech
  • Information Storage

Asterisk Position In Our Categories

Bearing in mind businesses have special business-related requirements, it is wise that they abstain from getting an all-in-one, ideal system. Still, it is nearly futile to try to find such application even among widely used software products. The efficient step to undertake can be to set down the numerous important factors that require research like critical features, packages, skill aptitude of the users, organizational size, etc. The second step is, you should conduct your product research through and through. Go over these Asterisk review articles and explore each of the software programs in your shortlist more closely. Such comprehensive research makes sure you keep away from unsuitable apps and choose the one that delivers all the tools your company requires to achieve growth.

Position of Asterisk in our main categories:

TOP 50

Asterisk is one of the top 50 Business Phone Systems products

If you are interested in Asterisk it may also be sensible to check out other subcategories of Business Phone Systems listed in our database of SaaS software reviews.

Since each organization has particular business wants, it is sensible for them to abstain from searching for a one-size-fits-all faultless software system. Needless to say, it would be futile to try to find such a platform even among popular software platforms. The intelligent thing to do would be to catalog the various essential elements that require consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some Asterisk Business Phone Systems reviews and check out each of the other apps in your shortlist in detail. Such exhaustive research can make sure you discard ill-fitting applications and select the system that provides all the elements you require for business success.

How Much Does Asterisk Cost?

Asterisk Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Asterisk pricing details?

Asterisk Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Digium doesn’t provide Asterisk’s enterprise pricing details. Contact the vendor for more details regarding the pricing structure.

User Satisfaction

Positive Social Media Mentions 279
Negative Social Media Mentions 4

We are aware that when you decide to get a Business Phone Systems it’s important not only to see how experts rank it in their reviews, but also to find out if the real clients and companies that bought it are actually happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Asterisk reviews across a wide array of social media sites. The data is then displayed in an easy to understand way revealing how many people had positive and negative experience with Asterisk. With that information available you will be prepared to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Asterisk?

Asterisk integrates with the following business systems and applications:

  • Tenfold
  • Bpm online CRM
  • Apptivo CRM
  • AmoCRM
  • InfoFlo
  • Vtiger CRM
  • SysAid
  • Oreka TR
  • Atmos
  • AuguTech
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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