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Asterisk Review

Asterisk
Our score: 8.5 User satisfaction: 97%

What is Asterisk?

Asterisk is an innovative, open-source framework designed by Digium for developers looking to create ground-breaking video, voice, and text solutions for small, medium, and large organizations. It’s a widely adopted tool that converts an ordinary computer into a powerful server to drive the next generation communication deployment. The software includes multiple pre-built constituents that handle the low-level as well as the intricate details of video, voice, and SMS communications.

It powers many services and applications including conference bridges, automatic call distributions, unified communications, voice mail, and more. Asterisk runs using the business internet connection thereby eliminating the need for the legacy landline systems. It also exhibits a high level of flexibility and provides an impressive set of features which include SMS messaging, communication management, call routing, call transfer, caller ID, call monitoring, voice mail, computer telephony, and caller detail records.

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Overview of Asterisk Benefits

The use Asterisk as the core engine for numerous business communication applications can be attributed to its multiple benefits. Although, there are many IP PBX in the modern era, only a few provide components that support a wide range of business functions, as Asterisk does. The platform adopts a modular design which makes it easy to combine dailplan script, PSTN interface and SIP channel. Its accords you’re the ultimate flexibility required to thrive in the challenging business communication environment.

Asterisk supports unified communications by allowing you to link business communications into any business function or applications. The solution allows you to design a comprehensive phone system with multi-modular communications capabilities. It empowers you to bridge the gap between applications and enhance or extend an existing system. Better still, Asterisk allows you to add mobility and remote worker features to set your employees free, and implement intelligent queuing and web-based callback to boost the efficiency of customer service.

Additionally, Asterisk supports both advanced features and classical PBX functionality. It provides the tools associated with the enterprise, high-end proprietary PBXs and interoperates VoIP and traditional telephony systems seamlessly. The solution follows both customary telephony protocols like FXO, FXS, Kewlstart, Loolstart, and E&M; and modern VoIP protocols such as IAX, Google Talk, UNIStim, SIP, SCCP, MGCP, and Jingle/XMPP. It’s also highly scalable and facilitates the integration of systems installed on different locations while supporting unified dailplans across multi-located offices.

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Overview of Asterisk Features

  • Text messaging
  • Manage Communication
  • Transfer Calls
  • Route Calls
  • Monitor Calls
  • Call Recording
  • Caller ID/Voicemail
  • Convert Text to Speech
  • Information Storage

Asterisk Position In Our Categories

Keeping in mind companies have specific business-related wants, it is sensible that they avoid choosing a one-size-fits-all, “perfect” software product. Still, it is troublesome to try to pinpoint such a software system even among recognizable software solutions. The clever step to undertake can be to write the various key aspects that need investigation such as major features, price terms, technical skill capability of staff members, company size, etc. Then, you must perform the research comprehensively. Read some of these Asterisk review articles and scrutinize the other solutions in your list more closely. Such detailed research guarantees you drop mismatched software products and choose the one which provides all the tools your company requires.

Position of Asterisk in our main categories:

TOP 50

Asterisk is one of the top 50 Business Phone Systems products

If you are considering Asterisk it could also be a good idea to analyze other subcategories of Business Phone Systems gathered in our database of B2B software reviews.

There are well-liked and widely used solutions in each software group. But are they necessarily the best fit for your company’s special wants? A market-leading software product may have thousands of customers, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Asterisk Business Phone Systems reviews and consider the factors that you want in the software such as the price, main features, available integrations etc. Then, shortlist a few apps that fit your needs. Check out the free trials of these products, read online opinions, get information from the maker, and do your homework systematically. This in-depth research is certain to assist you select the best software platform for your company’s special wants.

How Much Does Asterisk Cost?

Asterisk Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Asterisk pricing details?

Asterisk Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Digium doesn’t provide Asterisk’s enterprise pricing details. Contact the vendor for more details regarding the pricing structure.

User Satisfaction

Positive Social Media Mentions 279
Negative Social Media Mentions 4

We realize that when you choose to purchase a Business Phone Systems it’s crucial not only to learn how professionals score it in their reviews, but also to find out if the actual people and companies that bought these solutions are actually happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Asterisk reviews across a vast range of social media sites. The information is then displayed in an easy to digest way revealing how many users had positive and negative experience with Asterisk. With that information available you will be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Asterisk?

Asterisk integrates with the following business systems and applications:

  • Tenfold
  • Bpm online CRM
  • Apptivo CRM
  • AmoCRM
  • InfoFlo
  • Vtiger CRM
  • SysAid
  • Oreka TR
  • Atmos
  • AuguTech
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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