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Asterisk Review

Asterisk
Our score: 8.5 User satisfaction: 97%

What is Asterisk?

Asterisk is an innovative, open-source framework designed by Digium for developers looking to create ground-breaking video, voice, and text solutions for small, medium, and large organizations. It’s a widely adopted tool that converts an ordinary computer into a powerful server to drive the next generation communication deployment. The software includes multiple pre-built constituents that handle the low-level as well as the intricate details of video, voice, and SMS communications.

It powers many services and applications including conference bridges, automatic call distributions, unified communications, voice mail, and more. Asterisk runs using the business internet connection thereby eliminating the need for the legacy landline systems. It also exhibits a high level of flexibility and provides an impressive set of features which include SMS messaging, communication management, call routing, call transfer, caller ID, call monitoring, voice mail, computer telephony, and caller detail records.

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Overview of Asterisk Benefits

The use Asterisk as the core engine for numerous business communication applications can be attributed to its multiple benefits. Although, there are many IP PBX in the modern era, only a few provide components that support a wide range of business functions, as Asterisk does. The platform adopts a modular design which makes it easy to combine dailplan script, PSTN interface and SIP channel. Its accords you’re the ultimate flexibility required to thrive in the challenging business communication environment.

Asterisk supports unified communications by allowing you to link business communications into any business function or applications. The solution allows you to design a comprehensive phone system with multi-modular communications capabilities. It empowers you to bridge the gap between applications and enhance or extend an existing system. Better still, Asterisk allows you to add mobility and remote worker features to set your employees free, and implement intelligent queuing and web-based callback to boost the efficiency of customer service.

Additionally, Asterisk supports both advanced features and classical PBX functionality. It provides the tools associated with the enterprise, high-end proprietary PBXs and interoperates VoIP and traditional telephony systems seamlessly. The solution follows both customary telephony protocols like FXO, FXS, Kewlstart, Loolstart, and E&M; and modern VoIP protocols such as IAX, Google Talk, UNIStim, SIP, SCCP, MGCP, and Jingle/XMPP. It’s also highly scalable and facilitates the integration of systems installed on different locations while supporting unified dailplans across multi-located offices.

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Overview of Asterisk Features

  • Text messaging
  • Manage Communication
  • Transfer Calls
  • Route Calls
  • Monitor Calls
  • Call Recording
  • Caller ID/Voicemail
  • Convert Text to Speech
  • Information Storage

Asterisk Position In Our Categories

Because businesses have unique business requirements, it is prudent that they steer clear of subscribing to a one-size-fits-all, “perfect” software solution. Nonetheless, it is troublesome to try to find such application even among sought-after software systems. The correct step to undertake should be to note down the different critical functions that demand research such as major features, packages, technical skill capability of staff members, business size, etc. Next, you must double down on your research through and through. Browse through some Asterisk analyses and scrutinize each of the applications in your shortlist more closely. Such all-encompassing product investigation makes sure you weed out ill-fitting software products and select the system which provides all the function your company requires.

Position of Asterisk in our main categories:

TOP 50

Asterisk is one of the top 50 Business Phone Systems products

If you are considering Asterisk it might also be sensible to analyze other subcategories of Business Phone Systems listed in our database of SaaS software reviews.

Organizations have diverse needs and requirements and no software platform can be just right in such a situation. It is futile to try to find a perfect out-of-the-box software product that fulfills all your business wants. The wise thing to do would be to adapt the system for your unique wants, staff member skill levels, budget, and other factors. For these reasons, do not rush and pay for well-publicized leading systems. Though these may be widely used, they may not be the perfect fit for your unique requirements. Do your homework, check out each short-listed platform in detail, read a few Asterisk Business Phone Systems reviews, call the vendor for explanations, and finally select the app that presents what you require.

How Much Does Asterisk Cost?

Asterisk Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Asterisk pricing details?

Asterisk Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Digium doesn’t provide Asterisk’s enterprise pricing details. Contact the vendor for more details regarding the pricing structure.

User Satisfaction

Positive Social Media Mentions 279
Negative Social Media Mentions 4

We are aware that when you make a decision to get a Business Phone Systems it’s vital not only to find out how experts evaluate it in their reviews, but also to check whether the real clients and enterprises that purchased it are indeed satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Asterisk reviews across a wide array of social media sites. The data is then featured in a simple to understand format showing how many clients had positive and negative experience with Asterisk. With that information at your disposal you will be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Asterisk?

Asterisk integrates with the following business systems and applications:

  • Tenfold
  • Bpm online CRM
  • Apptivo CRM
  • AmoCRM
  • InfoFlo
  • Vtiger CRM
  • SysAid
  • Oreka TR
  • Atmos
  • AuguTech
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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