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Cebod Telecom REVIEW

Business Phone Systems

No user reviews
USER SATISFACTION N/A
OUR SCORE 7.2

What is Cebod Telecom?

Cebod Telecom is a cost-effective, flexible, and reliable VoIP business phone service solution used by various businesses and industries which include real estate, dental practice, healthcare, tax office, government, and marketing. The cloud-based business phone system assists startups, small businesses, and large enterprises in increasing business efficiency and productivity while having the opportunity to reduce communications costs. With Cebod Telecom, companies and businesses are only required to pay for the features they need; and the payment is made based on the number phone of lines they are using, not on the number of users within their organization.

In addition, Cebod Telecom comes with pre-configured VoIP phones that users can easily connect to the phone solution without the need for purchasing and installing any additional hardware, software, or equipment. The business phone service solution delivers advanced features that leverage the capabilities of the VoIP technology such as auto attendant, call queue, call transfer, conference bridge, time-based routing, sequential calling, and ring groups.

Cebod Telecom also provides call management features such as the capability to centralize the management of extensions and VoIP phones, gain insights into communications through call monitoring, apply call screening to prioritize incoming calls, and receive calls while out of the office. Furthermore, Cebod Telecom offers electronic fax and voicemail features; letting users send and receive faxes and voicemail messages via email from anywhere.

Overview of Cebod Telecom Benefits

Distribute Calls Using Ring Groups

One of the advanced features of Cebod Telecom is found in its cloud-based business PBX phone system, and this feature is the ability to create ring groups. Ring groups are sets of groups within an organization that are set up in order to efficiently handle high volumes of incoming calls and balance the distribution of such calls. Users can apply different criteria when it comes to setting up ring groups, which means they can create ring groups based on department, expertise, or location.

Route Incoming Calls Based On A Sequential Order

Ring groups are also used to define how incoming calls are routed to the members and phone lines within a ring group. This is where sequential calling comes in. Sequential calling is another feature of Cebod Telecom’s PBX phone system which allows users to assign or route incoming calls based on a predefined sequential order.

For example, incoming calls can be routed in such a way that they will ring phones from different locations. Thus, when a call is made, it will be routed first to an office phone. If the call is not answered, it goes to a mobile phone. If still no one is available to take the call, the call then will be routed to a home phone. Calls can also be processed by ringing different people within a ring group. This means calls are routed from one person to another based on the order that has been set up and customtized.

Set Up A Conference Bridge And Host Conference Calls

Another advanced feature of the PBX phone system is it provides users with the capability to set up a conference bridge. A conference bridge is a server that connects participants to conference calls. With Cebod Telecom, a conference bridge can be set up from any location and at any time. Participants are also immediately notified via email once a conference call is scheduled. To be able to join in a conference call, participants need to enter first the conference call passcode on their own smartphone or virtual phone.

Create Custom Phone Greetings

With Cebod Telecom, users will be able to create their own phone greetings which include music, messages, and information. They can do this by uploading custom greetings and configuring the auto attendant feature of the solution so that it will automatically deliver office directions, announcements, and promotions, or answer basic queries from customers. These custom phone greetings can also be used to give updates to callers who are placed in the queue.

Manage Your Account And Phone System From A Central Location

Cebod Telecom also offers a feature that enables users to manage and configure their phone system from one place. All they need to do is to log into their Cebod Telecom online account. Once they are able to access their web account, they can then create departments, extensions, ring groups, call forwarding rules, and IVR options. In addition, this feature permits them to centrally manage all VoIP phones they connected to the phone system regardless of where these phones are located.

Increase Productivity Through Call Screening

Call screening is among the call management features included in Cebod Telecom. With this feature, users can instantly identify the callers who are reaching out to them even before they connect to their calls. Because they can access caller IDs, they will be able to determine whether they need to immediately answer the calls, decline them, or handle them at a later time. In other words, call screening enables users to prioritize the calls they are receiving and ensure that they are not wasting their time on unimportant or untimely calls, helping them improve their productivity. This feature also gives them the ability to deliver voice messages that are converted from texts or type messages right straight from their desktop computer so they can still respond to callers even if they are too busy to answer the calls.

Gain Insights Into Marketing Campaigns

Another call management feature available in Cebod Telecom is its call tracking feature. This feature is exclusively designed to help organizations and their teams monitor the performance of their marketing campaigns. To enable this feature, they simply need to assign a unique toll-free number to every marketing campaign they are launching. After that, they have to link the marketing campaign with the Google Analytics tool. As they track the performance of their marketing campaigns, they will be able to access notifications on all calls generated for each campaign, record calls and messages, and distribute call contents and details across their team.

Take Office Calls Anywhere

Cebod Telecom delivers a very interesting feature known as Find Me/Follow Me. How does this feature work? It lets users take calls from any location. Thus, when calls are made to the office phone or extension, these calls can be redirected to a business phone where the Follow Me feature is activated. Users can decide which phone number they want the incoming calls to be redirected into. This feature ensures that they are able to receive calls on the go, whether they are doing field works, working at home, or travelling, allowing them to reduce the number of missed calls.

Save Money And Innovate Document  Management With Electronic Faxing

The VoIP business phone service solution provides an electronic fax service that helps organizations and businesses eliminate the costs associated with using and maintaining traditional fax machines and fax lines, and paper-based documents. The Internet phone fax features of the solution enable users to send and receive documents via email from any location, wherein they and their clients no longer need to stand and wait in front of a fax machine to produce the documents they need. Also, they will be able to receive email notifications whenever they receive electronic faxes. In addition, the solution allows them to apply passwords to the electronic faxes they are storing and delivering using the system so they can protect any confidential or sensitive information contained in such e-faxes.

VoIP SIP Trunking Solution

Summing it up, Cebod Telecom has a VoIP SIP trunking solution which allows organizations and businesses to handle an unlimited number of calls within US and Canada. Also, if they need to manage international calls, the solution permits them to do that without worrying about expensive long distance call rates. The trunking solution can even work with their existing PBX system, letting them upgrade their phone system easily and at an affordable price.

Overview of Cebod Telecom Features

  • Cloud Business PBX
  • Ring Groups
  • Sequential Calling
  • Auto Attendant
  • IVR(Interactive Voice Response)
  • Call Park
  • Call Logs
  • Call Recording
  • Call Queue
  • Call Transfer
  • Call Routing
  • 3-Way Calling
  • Time-Based Routing
  • Roll Over Call
  • Shared Lines
  • SMS
  • Conference Bridge
  • Call Management
  • Account Management
  • Call Monitoring
  • Call Screening
  • Call Routing
  • Call Tracking
  • E911
  • Find Me/Follow Me
  • Electronic Fax
  • Voicemail To Email
  • Unlimited User Extension
  • Toll-Free Numbers
  • Local Numbers
  • Multi-Site Calling
  • Softphone
  • VoIP SIP Trunking Solution

Cebod Telecom Position In Our Categories

Position of Cebod Telecom in our main categories:

50

Cebod Telecom is one of the top 50 Business Phone Systems products

50

Cebod Telecom is one of the 50
Business Phone Systems products


If you are considering Cebod Telecom it could also be beneficial to check out other subcategories of Best Business Phone Systems gathered in our database of B2B software reviews.

There are trendy and widely used solutions in each software category. But are they necessarily the best fit for your company’s unique requirements? A market-leading software application may have thousands of customers, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few Cebod Telecom reviews and consider the factors that you want in the software such as the fees, main tools, available integrations etc. Then, choose a few solutions that fit your requirements. Check out the free trials of these apps, read online reviews, get explanations from the seller, and do your homework meticulously. This exhaustive groundwork is sure to aid you find the finest software application for your organization’s specific needs.

How Much Does Cebod Telecom Cost?

Cebod Telecom offers several SMB and enterprise pricing plans for all users to choose from. The plans apply a pricing model/method called pay-per-line, wherein you will only be charged based on the number of phone lines you’re going to purchase, not on the number of users within your organization. The rule of thumb for such pay-per-line pricing model is 1 phone line per 2-3 users.

In addition, Cebod Telecom can be availed through a pay-as-you-go monthly pricing plan which means you only need to pay for the number of phone lines and features you need. As your business grows, you can add more phone lines and features. The solution also provides three editions which you can avail on a monthly, annual, biennial, or triennial subscription basis. Give the details a look, and select the best plan for your organization:

Pay As You Go

  • $8.99/Phone Line/Mo. – Billed Monthly
  • Unlimited Phone Lines
  • Unlimited Users
  • Pay Month to Month
  • 1 Toll Free /Local Number per Phone Line
  • 300 Free mins
  • Add’l mins-3 cents/ min
  • Unlimited Extensions
  • 40+ Features Included
  • Free 24/7 Support

Basic Plan

  • 2-9 Phone Lines
  • Works Best For 3-15 Users
  • Toll Free /Local Number per Phone Line
  • 2.4 cents /toll free minute
  • Unlimited US/ Canada Calls
  • Unlimited User Extensions
  • 40+ Features Included
  • Free 24/7 Support

Basic Plan Pricing Options

3 Year Contract

  • Per Line – $24.99/Mo.
  • Effective Per User – $16.99

2 Year Contract

  • Per Line – $29.99/Mo.
  • Effective Per User – $19.99

1 Year Contract

  • Per Line – $34.99/Mo.
  • Effective Per User – $23.99

Month To Month

  • Per Line – $39.99/Mo.
  • Effective Per User – $26.99

Pro Plan

  • 10-36 Phone Lines
  • Works Best For 16-74 Users
  • 1 Toll Free /Local Number per Phone Line
  • 2.2 cents /toll free minute
  • Unlimited US/ Canada Calls
  • Unlimited User Extensions
  • 40+ Features Included
  • Free 24/7 Support

Pro Plan Pricing Options

3 Year Contract

  • Per Line – $29.99/Mo.
  • Effective Per User – $12.99

2 Year Contract

  • Per Line – $27.99/Mo.
  • Effective Per User – $15.99

1 Year Contract

  • Per Line – $32.99/Mo.
  • Effective Per User – $18.99

Month To Month

  • Per Line – $37.99/Mo.
  • Effective Per User – $20.99

Basic Plan

  • 2-9 Phone Lines
  • Works Best For 3-15 Users
  • Toll Free /Local Number per Phone Line
  • 2.4 cents /toll free minute
  • Unlimited US/ Canada Calls
  • Unlimited User Extensions
  • 40+ Features Included
  • Free 24/7 Support

Basic Plan Pricing Options

3 Year Contract

  • Per Line – $24.99/Mo.
  • Effective Per User – $16.99

2 Year Contract

  • Per Line – $29.99/Mo.
  • Effective Per User – $19.99

1 Year Contract

  • Per Line – $34.99/Mo.
  • Effective Per User – $23.99

Month To Month

  • Per Line – $39.99/Mo.
  • Effective Per User – $26.99

Enterprise Plan

  • 37+ Phone Lines
  • Works Best For 75+ Users
  • 1 Toll Free /Local Number per Phone Line
  • 1.9 cents /toll free minute
  • Unlimited US/ Canada Calls
  • Unlimited User Extensions
  • 40+ Features Included
  • Free 24/7 Support

Enterprise Plan Pricing Options

3 Year Contract

  • Per Line – $19.99/Mo.
  • Effective Per User – $9.99

2 Year Contract

  • Per Line – $24.99/Mo.
  • Effective Per User – $12.99

1 Year Contract

  • Per Line – $29.99/Mo.
  • Effective Per User – $14.99

Month To Month

  • Per Line – $34.99/Mo.
  • Effective Per User – $17.99

User Satisfaction

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cebod Telecom reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Cebod Telecom. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Cebod Telecom pricing details?

Cebod Telecom offers several SMB and enterprise pricing plans for all users to choose from. The plans apply a pricing model/method called pay-per-line, wherein you will only be charged based on the number of phone lines you’re going to purchase, not on the number of users within your organization. The rule of thumb for such pay-per-line pricing model is 1 phone line per 2-3 users.

In addition, Cebod Telecom can be availed through a pay-as-you-go monthly pricing plan which means you only need to pay for the number of phone lines and features you need. As your business grows, you can add more phone lines and features. The solution also provides three editions which you can avail on a monthly, annual, biennial, or triennial subscription basis. Give the details a look, and select the best plan for your organization:

Pay As You Go

  • $8.99/Phone Line/Mo. – Billed Monthly
  • Unlimited Phone Lines
  • Unlimited Users
  • Pay Month to Month
  • 1 Toll Free /Local Number per Phone Line
  • 300 Free mins
  • Add’l mins-3 cents/ min
  • Unlimited Extensions
  • 40+ Features Included
  • Free 24/7 Support

Basic Plan

  • 2-9 Phone Lines
  • Works Best For 3-15 Users
  • Toll Free /Local Number per Phone Line
  • 2.4 cents /toll free minute
  • Unlimited US/ Canada Calls
  • Unlimited User Extensions
  • 40+ Features Included
  • Free 24/7 Support

Basic Plan Pricing Options

3 Year Contract

  • Per Line – $24.99/Mo.
  • Effective Per User – $16.99

2 Year Contract

  • Per Line – $29.99/Mo.
  • Effective Per User – $19.99

1 Year Contract

  • Per Line – $34.99/Mo.
  • Effective Per User – $23.99

Month To Month

  • Per Line – $39.99/Mo.
  • Effective Per User – $26.99

Pro Plan

  • 10-36 Phone Lines
  • Works Best For 16-74 Users
  • 1 Toll Free /Local Number per Phone Line
  • 2.2 cents /toll free minute
  • Unlimited US/ Canada Calls
  • Unlimited User Extensions
  • 40+ Features Included
  • Free 24/7 Support

Pro Plan Pricing Options

3 Year Contract

  • Per Line – $29.99/Mo.
  • Effective Per User – $12.99

2 Year Contract

  • Per Line – $27.99/Mo.
  • Effective Per User – $15.99

1 Year Contract

  • Per Line – $32.99/Mo.
  • Effective Per User – $18.99

Month To Month

  • Per Line – $37.99/Mo.
  • Effective Per User – $20.99

Basic Plan

  • 2-9 Phone Lines
  • Works Best For 3-15 Users
  • Toll Free /Local Number per Phone Line
  • 2.4 cents /toll free minute
  • Unlimited US/ Canada Calls
  • Unlimited User Extensions
  • 40+ Features Included
  • Free 24/7 Support

Basic Plan Pricing Options

3 Year Contract

  • Per Line – $24.99/Mo.
  • Effective Per User – $16.99

2 Year Contract

  • Per Line – $29.99/Mo.
  • Effective Per User – $19.99

1 Year Contract

  • Per Line – $34.99/Mo.
  • Effective Per User – $23.99

Month To Month

  • Per Line – $39.99/Mo.
  • Effective Per User – $26.99

Enterprise Plan

  • 37+ Phone Lines
  • Works Best For 75+ Users
  • 1 Toll Free /Local Number per Phone Line
  • 1.9 cents /toll free minute
  • Unlimited US/ Canada Calls
  • Unlimited User Extensions
  • 40+ Features Included
  • Free 24/7 Support

Enterprise Plan Pricing Options

3 Year Contract

  • Per Line – $19.99/Mo.
  • Effective Per User – $9.99

2 Year Contract

  • Per Line – $24.99/Mo.
  • Effective Per User – $12.99

1 Year Contract

  • Per Line – $29.99/Mo.
  • Effective Per User – $14.99

Month To Month

  • Per Line – $34.99/Mo.
  • Effective Per User – $17.99

What integrations are available for Cebod Telecom?

Cebod Telecom can be integrated with your existing PBX phone system.

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