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BroadWorks Review
What is BroadWorks?
BroadWorks is a VoIP software that offers high-end communication and collaboration tools to help service providers deliver regular and advanced voice-based services for residential and business users.
The system boasts of cloud-hosted solutions that empower carriers to deliver various sets of communication services including conferencing, voice messaging, and auto voice attendant. There are also personal calling functionalities like such as dialing by name, selective calls, and simultaneous ringing.
The flagship product of leading software and services provider BroadSoft, the system enables mobile, fixed-line and cable service providers to deliver unified communications.
Show MoreOverview of BroadWorks Benefits
The BroadWorks platform equips service providers to deploy a variety of business communications and collaboration solutions from a common network platform, across various types of network architecture. The program is based on a modular software platform architecture and is deployed over multiple, industry-standard functional servers. This results to optimized performance and scale to empower businesses of all sizes.
BroadWorks is an open, standards-based software that permits service providers to utilize scalable and cost-effective solutions that integrates into their overall back-office and business processes. These cover billing, provisioning, operations and support. The open environment also allows providers and third-party service developers to rapidly introduce new services and launch new applications that could possibly improve workflows depending on their specific business needs.
BroadWorks addresses requirements needed to have a dynamic, flexible, agile, and scalable environment as its platform supports a hardware and OS-agnostic cloud architecture. The technology operates in IMS and next generation network configurations and delivers services over traditional wireline, mobile (2G, 3G, VoLTE, WiFi), wireless and cable networks. BroadWorks boasts of a superior, mobile-first platform that works both natively and with OTT apps. The application can be deployed as an IMS TAS or NGN Application Server over any network infrastructure, including MSO and other terrestrial broadband networks. All these are intended to support an enhanced user experience.
Show MoreOverview of BroadWorks Features
- Auto Callback
- Auto Attendant
- Alternate Numbers
- Blind Call Transfer
- Call Forwarding/Screening/Trace/Waiting
- Calling Line ID Blocking
- Custom Ringback
- Do Not Disturb
- IP Phone Support
- Selective Call Acceptance
- Three-Way Calling
- Sequential/Simultaneous Ringing
- Voice Portal Calling
- Web Portal Call Logs
BroadWorks Position In Our Categories
Because companies have their own business-related demands, it is practical they avoid seeking an all-in-one, “perfect” business application. Still, it is futile to try to stumble on such application even among popular software solutions. The reasonable step to undertake can be to spell out the different main aspects which entail analysis including major features, budget, technical skill ability of staff members, company size, etc. Next, you should perform your research comprehensively. Go over some of these BroadWorks evaluations and check out the other software programs in your shortlist more closely. Such detailed research makes sure you circumvent poorly fit software products and pay for the one which provides all the tools your business requires.
Position of BroadWorks in our main categories:
TOP
50
BroadWorks is one of the top 50 Business Phone Systems products
If you are interested in BroadWorks it might also be beneficial to analyze other subcategories of Business Phone Systems collected in our database of SaaS software reviews.
There are trendy and widely used systems in each software group. But are they necessarily the best fit for your organization’s unique wants? A trendy software application may have thousands of users, but does it provide what you need? For this reason, do not blindly spend on popular systems. Read at least a few BroadWorks Business Phone Systems reviews and mull over the factors that you want in the software such as the price, main functionality, available integrations etc. Then, select a few solutions that fit your wants. Check out the free trials of these apps, read online opinions, get clarifications from the seller, and do your research systematically. This in-depth groundwork is certain to aid you choose the most excellent software solution for your firm’s specific requirements.
How Much Does BroadWorks Cost?
BroadWorks Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are BroadWorks pricing details?
BroadWorks Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
BroadWorks offers SMB and enterprise pricing plans that are customized according to each user’s needs. Interested buyers may contact a sales representative to request for a quotation.
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
0
We realize that when you decide to purchase a Business Phone Systems it’s crucial not only to learn how professionals rank it in their reviews, but also to discover if the actual people and businesses that use these solutions are genuinely happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and BroadWorks reviews across a vast array of social media sites. The information is then presented in a simple to understand form showing how many customers had positive and negative experience with BroadWorks. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for BroadWorks?
BroadWorks integrates with the following business systems and applications :
- Office 365
- SalesForce
- Audiocodes
- Dolby
- Trans Nexus
- ZyLinc
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