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BroadWorks Review
What is BroadWorks?
BroadWorks is a VoIP software that offers high-end communication and collaboration tools to help service providers deliver regular and advanced voice-based services for residential and business users.
The system boasts of cloud-hosted solutions that empower carriers to deliver various sets of communication services including conferencing, voice messaging, and auto voice attendant. There are also personal calling functionalities like such as dialing by name, selective calls, and simultaneous ringing.
The flagship product of leading software and services provider BroadSoft, the system enables mobile, fixed-line and cable service providers to deliver unified communications.
Show MoreOverview of BroadWorks Benefits
The BroadWorks platform equips service providers to deploy a variety of business communications and collaboration solutions from a common network platform, across various types of network architecture. The program is based on a modular software platform architecture and is deployed over multiple, industry-standard functional servers. This results to optimized performance and scale to empower businesses of all sizes.
BroadWorks is an open, standards-based software that permits service providers to utilize scalable and cost-effective solutions that integrates into their overall back-office and business processes. These cover billing, provisioning, operations and support. The open environment also allows providers and third-party service developers to rapidly introduce new services and launch new applications that could possibly improve workflows depending on their specific business needs.
BroadWorks addresses requirements needed to have a dynamic, flexible, agile, and scalable environment as its platform supports a hardware and OS-agnostic cloud architecture. The technology operates in IMS and next generation network configurations and delivers services over traditional wireline, mobile (2G, 3G, VoLTE, WiFi), wireless and cable networks. BroadWorks boasts of a superior, mobile-first platform that works both natively and with OTT apps. The application can be deployed as an IMS TAS or NGN Application Server over any network infrastructure, including MSO and other terrestrial broadband networks. All these are intended to support an enhanced user experience.
Show MoreOverview of BroadWorks Features
- Auto Callback
- Auto Attendant
- Alternate Numbers
- Blind Call Transfer
- Call Forwarding/Screening/Trace/Waiting
- Calling Line ID Blocking
- Custom Ringback
- Do Not Disturb
- IP Phone Support
- Selective Call Acceptance
- Three-Way Calling
- Sequential/Simultaneous Ringing
- Voice Portal Calling
- Web Portal Call Logs
BroadWorks Position In Our Categories
Since companies have particular business-related demands, it is prudent they steer clear of deciding on an all-encompassing, ”best” software product. Having said that, it is hard to try to pinpoint such an app even among popular software products. The practicable thing to do can be to list the various essential factors that entail investigation such as important features, plans, skill levels of the users, organizational size, etc. After which, you must double down on the research systematically. Go over some of these BroadWorks evaluations and scrutinize each of the software programs in your list more closely. Such well-rounded research ensures you drop unfit software solutions and select the system which meets all the tools your company requires for success.
Position of BroadWorks in our main categories:
TOP
50
BroadWorks is one of the top 50 Business Phone Systems products
If you are interested in BroadWorks it might also be a good idea to check out other subcategories of Business Phone Systems listed in our base of B2B software reviews.
Since each company has particular business requirements, it is sensible for them to refrain from looking for a one-size-fits-all perfect software system. Needless to say, it would be pointless to try to find such a platform even among popular software solutions. The smart thing to do would be to list the various vital factors that need consideration such as main features, budget, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some BroadWorks Business Phone Systems reviews and check out each of the other solutions in your shortlist in detail. Such in-depth research can ensure you reject ill-fitting applications and zero in on the solution that presents all the aspects you need for business success.
How Much Does BroadWorks Cost?
BroadWorks Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are BroadWorks pricing details?
BroadWorks Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
BroadWorks offers SMB and enterprise pricing plans that are customized according to each user’s needs. Interested buyers may contact a sales representative to request for a quotation.
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
0
We know that when you choose to get a Business Phone Systems it’s important not only to learn how professionals score it in their reviews, but also to discover if the real users and companies that purchased it are actually satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and BroadWorks reviews across a wide range of social media sites. The information is then displayed in a simple to digest way showing how many users had positive and negative experience with BroadWorks. With that information available you will be ready to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for BroadWorks?
BroadWorks integrates with the following business systems and applications :
- Office 365
- SalesForce
- Audiocodes
- Dolby
- Trans Nexus
- ZyLinc
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