MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Share
Tweet
Share

Alliance Phones Review

Alliance Phones
Our score: 7.5 User satisfaction: 100%

What is Alliance Phones?

Alliance Phones is a suite of easy-to-use, simple, and reliable cloud-based business phone systems that enables small to medium-sized business to manage calls from different locations efficiently. Equipped with feature-rich VoIP solutions, Alliance Phones empowers all communications done in the cloud, helps users reduce phone bills, and continuously provides its clients with excellent customer support to guide them as they shift to a VoIP-based business phone system and troubleshoot issues that may arise using such system.

Alliance Phones offers powerful features which include the ability to manage incoming calls, forward calls, and organize caller IDs. It also permits users to set up their own greetings for voicemail messages. Alliance Phones comes with a PBX phone system that can play on-hold messages and music while calls are being placed on hold. In addition, the PBX phone system can automatically route calls through the aid of its automated attendant feature. Last but not least, Alliance Phones supports integration with existing business applications such as Microsoft Outlook, SugarCRM, and Filemaker.

Overview of Alliance Phones Benefits

Cloud-Based PBX With On-Hold Music And Message Player

Alliance Phones is built with a cloud-based PBX phone system that delivers automated and efficient features. For example, the PBX phone system has an on-hold music and message functionality which automatically plays back recorded or uploaded music and messages while customers are being put on hold. If users want to deliver holiday greetings, advertise new products or services, or set up custom menu options; they can either record their own on-hold music and messages for such purpose or upload existing ones.

Automated Attendant

Another feature of the PBX phone system is its automated attendant. With this feature, users will be able to automatically route calls, whether they want to forward or transfer these calls within their organization or outside it. The automated attendant also works in conjunction with the on-hold music and message functionality. Thus, as calls are routed, on-hold music and messages can be played at the same time.

Define Call Rules And Prioritize Calls Using Call Manager

Alliance Phones comes with a call manager which can be used for defining the rules that should be applied when calls are being handled or transferred. The call manager also helps users prioritize incoming calls through the aid of its call screening feature.

Call Logging And Recording

When team leads and supervisors need to review the calls handled by their agents, they simply need to access call logs and recordings from the call manager, making it easy for them to verify if call procedures are being followed and if agents are delivering outstanding customer service.

Voicemail Features

The suite of VoIP solutions ensures that teams and agents are able to simplify how they manage voicemail messages. It supports voicemail forwarding wherein voicemail messages can be routed or transferred to specific agents. In addition, users can create their own greetings as customers reach out to them through voicemail.

Connect People In The Most Efficient Way

Alliance Phones is designed in such a way that it improves how customers keep in touch with businesses and organizations. With Alliance Phones, customers will be able to easily connect with any businesses or organization because it provides toll-free and local numbers. In case users want to change to another phone service provider or carrier, they can retain their existing phone numbers using Alliance Phones’ porting feature.

Overview of Alliance Phones Features

  • Cloud PBX
  • Message/Music On Hold
  • Cloud Contact Management
  • Auto Attendant
  • Extensions
  • Group of Extensions
  • Call Manager
  • Call Rules
  • Call Recording
  • Call Screening
  • Call Logs
  • Voicemail Forwarding
  • Custom Greetings
  • Caller ID Management
  • Call Control Based on Inbound Number
  • Call Forwarding Control
  • Toll-Free Numbers
  • Local Numbers
  • Porting
  • Integration

Alliance Phones Position In Our Categories

Knowing that businesses have particular business-related demands, it is only practical that they avoid preferring an all-encompassing, “perfect” software product. Still, it would be almost impossible to try to come across such an app even among popular software solutions. The best thing to undertake can be to write the numerous key factors that call for a research including major features, packages, skill competence of staff members, business size, etc. The second step is, you should double down on the product research through and through. Read these Alliance Phones evaluations and look over each of the software systems in your list more closely. Such detailed product investigation ensure you circumvent poorly fit applications and buy the system that delivers all the aspects you require business requires.

Position of Alliance Phones in our main categories:

TOP 50

Alliance Phones is one of the top 50 Business Phone Systems products

If you are considering Alliance Phones it may also be a good idea to check out other subcategories of Business Phone Systems gathered in our database of SaaS software reviews.

Every enterprise has different wants and requires an application that can be customized for their size, type of employees and customers, and the particular industry they are in. For these reasons, no software can offer perfect features out-of-the-box. When you try to find a software product, first be sure what you require it for. Read some Alliance Phones Business Phone Systems reviews and ask yourself do you want basic tools or do you require complex features? Are there any industry-specific tools that you are seeking? Find the answers to these queries to assist your search. There are lots of elements that you need to mull over and these include your finances, particular business wants, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally zero in on the platform that provides all that you require to enhance your firm efficiency and productivity.

How Much Does Alliance Phones Cost?

Alliance Phones Pricing Plans:

Free Trial

Easy Plus

$29.97/1 User/Mo.

Simplicity Plus

$24.97/1 User/Mo.

Effortless Plus

$19.97/1 User/Mo.

Alliance Phones doesn’t offer any enterprise pricing plan, but it provides SMB pricing plans for you to choose from. The plans are available through a monthly subscription, and the pricing varies depending on the number of users in your organization. Give the details a look, and select the best plan that suits your needs:

Easy Plus

  • $29.97/1 User/Mo. -Billed Monthly
  • 1-3 Users
  • Unlimited Minutes
  • Rich PBX Features
  • No Initial Set Up Fees
  • Monthly Contract

Simplicity Plus

  • $24.97/1 User/Mo. -Billed Monthly
  • 4-20 Users
  • Unlimited Minutes
  • Rich PBX Features
  • No Initial Set Up Fees
  • Monthly Contract

Effortless Plus

  • $19.97/1 User/Mo. -Billed Monthly
  • 21-100+ Users
  • Unlimited Minutes
  • Rich PBX Features
  • No Initial Set Up Fees
  • Monthly Contract

User Satisfaction

Positive Social Media Mentions 210
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Alliance Phones reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Alliance Phones. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Alliance Phones Alternatives

Top Competitors To Alliance Phones By Price

Trending Business Phone Systems Reviews

Product name:
Score:
Satisfaction:
8.9
100%
8.2
90%
7.5
100%

Alliance Phones Comparisons

What are Alliance Phones pricing details?

Alliance Phones Pricing Plans:

Free Trial

Easy Plus

$29.97/1 User/Mo.

Simplicity Plus

$24.97/1 User/Mo.

Effortless Plus

$19.97/1 User/Mo.

Alliance Phones doesn’t offer any enterprise pricing plan, but it provides SMB pricing plans for you to choose from. The plans are available through a monthly subscription, and the pricing varies depending on the number of users in your organization. Give the details a look, and select the best plan that suits your needs:

Easy Plus

  • $29.97/1 User/Mo. -Billed Monthly
  • 1-3 Users
  • Unlimited Minutes
  • Rich PBX Features
  • No Initial Set Up Fees
  • Monthly Contract

Simplicity Plus

  • $24.97/1 User/Mo. -Billed Monthly
  • 4-20 Users
  • Unlimited Minutes
  • Rich PBX Features
  • No Initial Set Up Fees
  • Monthly Contract

Effortless Plus

  • $19.97/1 User/Mo. -Billed Monthly
  • 21-100+ Users
  • Unlimited Minutes
  • Rich PBX Features
  • No Initial Set Up Fees
  • Monthly Contract

What integrations are available for Alliance Phones?

Alliance Phones integrates with the following business applications:

  • Microsoft Outlook
  • Filemaker
  • SugarCRM
Note

Alliance Phones
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Nestor Gilbert
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.