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Astute Solutions Review
What is Astute Solutions?
Astute Solutions is a throng of customer service and knowledge management solutions designed for consumer-centered enterprises. Their offerings consist of the ePower Center (customer engagement and issue resolution), Astute Social (social media management platform), Astute Knowledge (knowledge management software), and Astute SOS (multi channel customer support platform). Astute Solutions aims to encourage and steer customer loyalty via the world’s smartest and most intuitive consumer engagement systems.
All systems by Astute Solutions are designed to seamlessly connect businesses with their consumers using the leading edge technologies. By eliminating points in the business-consumer relationship that causes friction, Astute Solutions delivers a string of platforms that makes communication between businesses and their clients enjoyable, insightful, and productive. Top features include: artificial narrow intelligence, natural language processing, omni-channel engagement, unified customer view, and many others. To make matters even better, Astute Solutions is priced by quote, meaning that you will only pay for what your company genuinely needs.
Show MoreOverview of Astute Solutions Benefits
ePowerCenter, Astute Solutions’ customer relationship management offering, delivers a system that enables contact center agents to resolve issues faster and more effectively. The software is designed to be user friendly so as to reduce training time, and delivers a unified customer view for agents, allowing them to see everything so they can deliver effective solutions and answers to customer issues and queries.
Astute Social media management platform gives businesses that capability to truly know customer sentiments, not just trends and figures. With effective sentiment monitoring and natural language processing, users are able to discern rants from praises and them proceed to engage them appropriately via ads, web content, product innovation, and more. Not only that, Astute Social allows users to predict market behavior as well.
With Astute Knowledge, businesses have a powerful and intelligent knowledge management solution. The system allows users to deliver intelligent responses to individual customers without ever having to author a knowledge base from zero.
Astute SOS ensures that all customer support interactions and transitions from one channel to another remains painless and devoid of friction. With Astute SOS, agents can cater to their customers via chat, voice, and video without requiring their clients to retell their story.
Asture Solutions boasts of an extensive list of benefits that puts your business on top and ahead of the competition. With its natural language processing, omni channel engagement, agent guidance, and unified customer view to name some, there is no doubt why international brands choose Astute Solutions over the alternatives.
Show MoreOverview of Astute Solutions Features
- Artificial Narrow Intelligence
- Natural Language Processing
- Deep Learning
- Omni-Channel Engagement
- Agent Guidance
- Contextual Information
- Unified Customer View
- Actionable Insights
Astute Solutions Position In Our Categories
Knowing that businesses have their own business wants, it is rational that they avoid going for a one-size-fits-all, ideal solution. Just the same, it would be difficult to chance on such an app even among sought-after software systems. The better thing to undertake is to spell out the different key factors that necessitate examination including key features, budget, technical skill aptitude of staff, organizational size, etc. Next, you must perform the research through and through. Have a look at some Astute Solutions analyses and explore each of the software options in your list in detail. Such all-encompassing research makes sure you drop unfit apps and select the system which provides all the aspects your business requires.
Position of Astute Solutions in our main categories:
TOP
500
Astute Solutions is one of the top 500 CRM Software products
If you are considering Astute Solutions it may also be beneficial to examine other subcategories of CRM Software listed in our database of B2B software reviews.
Each business has its own characteristics, and might call for a specific CRM Software solution that will be designed for their business size, type of customers and employees and even specific industry they cater to. It's not wise to count on finding a perfect app that will work for every company no matter what their history is. It may be a good idea to read a few Astute Solutions CRM Software reviews first and even then you should pay attention to what the service is intended to do for your company and your workers. Do you need a simple and intuitive service with only essential features? Will you really use the advanced tools required by pros and big enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy solution that will match your budget.
How Much Does Astute Solutions Cost?
Astute Solutions Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Astute Solutions pricing details?
Astute Solutions Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Astute Solutions pricing information is available only upon request. Contact the vendor directly to get a quote for your company.
User Satisfaction
Positive Social Media Mentions
52
Negative Social Media Mentions
1
We realize that when you decide to buy a CRM Software it’s important not only to see how experts rank it in their reviews, but also to discover whether the real people and businesses that bought it are indeed happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Astute Solutions reviews across a broad array of social media sites. The information is then displayed in an easy to digest way revealing how many people had positive and negative experience with Astute Solutions. With that information available you should be equipped to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Astute Solutions?
No information available.
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