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Centra Hub CRM Review

Centra Hub CRM
Our score: 8.0 User satisfaction: 98%

What is Centra Hub CRM?

Centra Hub is a scalable CRM software for growing businesses of all sizes. It promises a streamlined cloud or on-premise solution that automates your sales, marketing, and services. The software’s system offers innovations in lead generation, lead management, sales capture and conversion, customer service, as well as reports and analytics. 

Although it possesses robust features and sophisticated automation tools, Centra Hub boasts affordability making it ideal for small to medium-sized businesses. The platform also allows you to run your business across multiple devices. You can also customize the platform to suit the needs and requirements of your enterprise. 

Centra Hub is designed to drive your business revenue faster, smarter and better, allowing you to rise above the competition.

Overview of Centra Hub CRM Benefits

Streamlined automation 

To promote efficiency, Centra Hub CRM integrates sales, marketing, and service automation on a single platform so you can optimize business growth. A set of applications in the system helps you provide world-class customer support through information-driven sales, marketing, and service. 

With Centra Hub, you can automate lead scoring and effectively manage marketing campaigns. Deals can also be managed through a sales pipeline with comprehensive sales automation tools that allows you to track deal status, categorize deals, and assign them to sales reps. Capture and generate customers who will be loyal to you by offering swift and adept customer service through ticket collection and online appointment settings.

Affordable pricing plans 

The developers of Centra Hub CRM kept small to medium businesses in mind when developing the software, hence, the economical pricing plans. With its features, it simplifies managing your business and driving your sales.

Full customization 

Centra Hub CRM’s features are customizable, allowing you to create templates for campaigns, emails, workflows, landing pages, quotations, and even Service Level Agreements (SLAs). Adapt the software to the needs and requirements of your business with easy steps to accelerate customer interactions.

Overview of Centra Hub CRM Features

  • Marketing, sales and service automation 
  • Web-to-lead forms
  • Landing pages
  • Lead source knowledge
  • Campaign management
  • Custom-made templates
  • Lead scoring automation
  • 360-degree customer view
  • Create quotations and sales orders
  • Manage sales pipeline
  • Create and manage tickets
  • Define Service Level Agreement (SLA) 
  • Online appointment scheduling
  • Monitor team performance
  • Graphical Representations
  • Notifications and alerts

What Problems Will Centra Hub CRM Solve?

Problem #1: Companies face issues in managing clients with traditional business methods 

Every business’s goal is to retain customers and cater to their needs and requirements by up-selling and cross-selling. As such, organizing data becomes crucial when managing clients. However, this process is often taxing and time-consuming. It cuts off productivity from growing enterprises and leaves them in the wake of their competitors. 

Centra Hub CRM fixes this by allowing you to automate contact management, appointments, email marketing, task management, and service management. 

Problem #2: Potential sales deals are lost or dropped due to the lack and absence of a sales process

A sound sales technique enables your business to achieve sales targets. It brings an automatic boost to your sales activities and easily streamlines your business operations. Apart from this, it allows your sales reps to close more deals and keep track of specific consumer details. 

Centra Hub CRM assures you a worry-free solution to the threat of lost or dropped deals by letting you create a set sales plan with specific tasks based on various stages of your sales cycle. 

Problem #3: Business loss due to the inability to deliver high-quality products on time 

Running a business requires intense juggling between tasks, which often leaves businesses with little to no time in delivering high-quality products to their clients. This results in client dissatisfaction or, at worst, the disastrous loss of customers and eventual business loss.

Centra Hub CRM increases your customer engagement and improves your productivity with its integrated sales, marketing, and services automation. It connects your sales personnel with prospects at the right time, ensuring the efficient and punctual delivery of high-quality products for your customers. 

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Centra Hub CRM Position In Our Categories

Since companies have special business needs, it is practical they avoid subscribing to a one-size-fits-all, ”best” software product. Having said that, it would be hard to try to find such application even among branded software solutions.
The rational step to do can be to write the varied significant functions that demand research like essential features, packages, skill capability of the users, company size, etc. Next, you must do your research fully. Read some Centra Hub CRM analyses and explore the other software options in your shortlist in detail. Such all-encompassing research guarantee you stay away from ill-fitting apps and choose the one which has all the benefits you require business requires.

Position of Centra Hub CRM in our main categories:

TOP 500

Centra Hub CRM is one of the top 500 CRM Software products

If you are considering Centra Hub CRM it may also be sensible to check out other subcategories of CRM Software collected in our database of B2B software reviews.

It's essential to note that almost no app in the CRM Software category will be an ideal solution able to match all the requirements of various business types, sizes and industries. It may be a good idea to read a few Centra Hub CRM CRM Software reviews first as some software might dominate exclusively in a really small set of applications or be designed with a really specific type of industry in mind. Others can work with an intention of being simple and intuitive and therefore lack complicated elements welcomed by more experienced users. There are also solutions that cater to a broad group of users and give you a complex feature base, however this in most cases comes at a more expensive cost of such a software. Make sure you're aware of your requirements so that you get a solution that has specifically the functionalities you look for.

How Much Does Centra Hub CRM Cost?

Centra Hub CRM Pricing Plans:

Free Trial

Start Up

$12/user/month

Professional

$20/user/month

Enterprise

$33/user/month

Ultimate

$59/user/month

Centra Hub offers flexible SMB and enterprise pricing schemes that are tailored to fit the needs of every business. Moreover, the company offers a free trial, where you can test the features prior to picking the most suitable plan. Below are the pricing details for the sales and marketing plans: 

Start Up – $12/user/month 

Sales:

  • Contact management
  • Unlimited Contacts & Companies
  • Custom Data Fields
  • Activities – Tasks, Events, Calls
  • Appointment Scheduling
  • Goals Tracking
  • Email Tracking
  • Deals
  • Call Recording
  • Campaigns
  • Assignment Rules
  • Email Integration
  • Call transcription & reporting
  • Conversations inbox
  • eSignature
  • Inventory Management
  • Lists
  • Post Call Automation
  • Multiple deal pipelines
  • Price Books
  • Order Management
  • Products
  • Quotes
  • Sales automation

Marketing:

  • Email Campaigns
  • Email templates
  • Workflows
  • Web forms
  • Visitor Tracking
  • 5,000 Emails (Branded)
  • Web-to-Lead
  • Marketing Automation
  • Field Updates
  • SES/Mandril/Sendgrid Integration
  • Auto Responders
  • Custom Reports
  • Custom Modules and Buttons
  • Documents
  • Customize Page & Search Layout
  • Social Media Lead generation (Facebook & LinkedIn)
  • Bulk/Mass Email
  • Mobile CRM
  • Quick Actions
  • Recurring Activities
  • Reports and Dashboards
  • Smart notifications
  • Surveys
  • Tags and Groups

Additional:

  • 50+ Plugins/Integrations
  • Email & Phone Support
  • Google/Shopify/Strike Sync
  • Chrome Extension
  • Basic, Email and Team Reports
  • Access Controls(ACLs)
  • Data Backup
  • Functions & Macros
  • Data Encryption

Professional – $20/user/month 

Sales:

  • Contact management
  • Unlimited Contacts & Companies
  • Custom Data Fields
  • Activities – Tasks, Events, Calls
  • Appointment Scheduling
  • Goals Tracking
  • Email Tracking
  • Deals
  • Call Recording
  • Campaigns
  • Assignment Rules
  • Email Integration
  • Call transcription & reporting
  • Conversations inbox
  • eSignature
  • Inventory Management
  • Lists
  • Post Call Automation
  • Multiple deal pipelines
  • Price Books
  • Order Management
  • Products
  • Quotes
  • Sales automation

Marketing:

  • Email Campaigns
  • Email templates
  • Workflows
  • Web forms
  • Visitor Tracking
  • 5,000 Emails (Branded)
  • Web-to-Lead
  • Marketing Automation
  • Field Updates
  • SES/Mandril/Sendgrid Integration
  • Auto Responders
  • Custom Reports
  • Custom Modules and Buttons
  • Documents
  • Customize Page & Search Layout
  • Social Media Lead generation(Facebook & LinkedIn)
  • Bulk/Mass Email
  • Mobile CRM
  • Quick Actions
  • Recurring Activities
  • Reports and Dashboards
  • Smart notifications
  • Surveys
  • Tags and Groups

Additional:

  • 50+ Plugins/Integrations
  • Email & Phone Support
  • Google/Shopify/Strike Sync
  • Chrome Extension
  • Basic, Email and Team Reports
  • Access Controls(ACLs)
  • Data Backup
  • Functions & Macros
  • Data Encryption

Enterprise – $33/user/month 

Sales:

  • Contact management
  • Unlimited Contacts & Companies
  • Custom Data Fields
  • Unlimited Activities – Tasks, Events, Calls
  • Appointment Scheduling
  • Goals Tracking
  • Email Tracking
  • Deals
  • Custom Deal Tracks
  • Post Call Automation
  • Call Recording
  • Automated Voicemails
  • Campaigns
  • Assignment Rules
  • Email Integration
  • Audit Logs
  • eSignature
  • Inventory Management
  • Invoices
  • Lists
  • Multiple currencies
  • Price Books
  • Order Management
  • Products
  • Quotes
  • Sales automation

Marketing:

  • Email Campaigns
  • Email templates
  • Contact Level Analytics
  • Workflows
  • Web forms
  • Visitor Tracking
  • 5,000 Emails (Branded)
  • Web-to-Lead
  • Marketing Automation
  • Field Updates
  • SES/Mandril/Sendgrid Integration
  • Auto Responders
  • Custom Reports
  • Custom Modules and Buttons
  • Documents
  • Customize Page & Search Layout
  • Social Media Lead generation(Facebook & LinkedIn)
  • Bulk/Mass Email
  • Mobile CRM
  • Quick Actions
  • Recurring Activities
  • Reports and Dashboards
  • Smart notifications
  • Surveys
  • Tags and Groups

Additional:

  • 50+ Plugins/Integrations
  • Email & Phone Support
  • Dedicated Account Rep
  • Onboarding Coach
  • Google/Shopify/Strike Sync
  • Chrome Extension
  • Basic, Email and Team Reports
  • Access Controls(ACLs)
  • APIs
  • Webhooks
  • Data Backup
  • Data Sharing
  • Functions & Macros
  • Portals

Ultimate – $59/user/month 

Sales:

  • Contact management
  • Unlimited Contacts & Companies
  • Custom Data Fields
  • Lead Scoring
  • Unlimited Activities – Tasks, Events, Calls
  • Appointment Scheduling
  • Goals Tracking
  • Email Tracking
  • Deals
  • Custom Deal Tracks
  • 2- Way Telephony
  • Post Call Automation
  • Call Recording
  • Automated Voicemails
  • Campaigns
  • Assignment Rules
  • Email Integration
  • Call transcription & reporting
  • Audit Logs
  • Conversations inbox
  • eSignature
  • Events Scheduler
  • Inventory Management
  • Invoices
  • Lists
  • Multiple currencies
  • Multiple deal pipelines
  • Price Books
  • Order Management
  • Products
  • Quotes
  • Real-time Notifications – SalesSignals
  • Sales automation
  • Territory Management
  • Vendors

Marketing:

  • Email Campaigns
  • Email templates
  • Contact Level Analytics
  • Workflows
  • Web forms
  • Visitor Tracking
  • 5,000 Emails (Branded)
  • Web-to-Lead
  • Marketing Automation
  • Automatic Field Updates
  • SES/Mandril/Sendgrid Integration
  • Connections
  • Auto Responders
  • Custom Reports
  • Custom Modules and Buttons
  • Documents
  • Customize Page & Search Layout
  • Social Media Lead generation(Facebook & LinkedIn)
  • Bulk/Mass Email
  • Mobile CRM
  • Quick Actions
  • Recurring Activities
  • Reports and Dashboards
  • Smart notifications
  • Surveys
  • Tags and Groups

Additional:

  • 50+ Plugins/Integrations
  • Email & Phone Support
  • Dedicated Account Rep
  • Onboarding Coach
  • Google/Shopify/Strike Sync
  • Chrome Extension
  • Basic, Email and Team Reports
  • Access Controls(ACLs)
  • APIs
  • Webhooks
  • Data Backup
  • Data Encryption
  • Data Sharing
  • Functions & Macros
  • Portals

User Satisfaction

Positive Social Media Mentions 199
Negative Social Media Mentions 5

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Centra Hub CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Centra Hub CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Centra Hub CRM pricing details?

Centra Hub CRM Pricing Plans:

Free Trial

Start Up

$12/user/month

Professional

$20/user/month

Enterprise

$33/user/month

Ultimate

$59/user/month

Centra Hub offers flexible SMB and enterprise pricing schemes that are tailored to fit the needs of every business. Moreover, the company offers a free trial, where you can test the features prior to picking the most suitable plan. Below are the pricing details for the sales and marketing plans: 

Start Up – $12/user/month 

Sales:

  • Contact management
  • Unlimited Contacts & Companies
  • Custom Data Fields
  • Activities – Tasks, Events, Calls
  • Appointment Scheduling
  • Goals Tracking
  • Email Tracking
  • Deals
  • Call Recording
  • Campaigns
  • Assignment Rules
  • Email Integration
  • Call transcription & reporting
  • Conversations inbox
  • eSignature
  • Inventory Management
  • Lists
  • Post Call Automation
  • Multiple deal pipelines
  • Price Books
  • Order Management
  • Products
  • Quotes
  • Sales automation

Marketing:

  • Email Campaigns
  • Email templates
  • Workflows
  • Web forms
  • Visitor Tracking
  • 5,000 Emails (Branded)
  • Web-to-Lead
  • Marketing Automation
  • Field Updates
  • SES/Mandril/Sendgrid Integration
  • Auto Responders
  • Custom Reports
  • Custom Modules and Buttons
  • Documents
  • Customize Page & Search Layout
  • Social Media Lead generation (Facebook & LinkedIn)
  • Bulk/Mass Email
  • Mobile CRM
  • Quick Actions
  • Recurring Activities
  • Reports and Dashboards
  • Smart notifications
  • Surveys
  • Tags and Groups

Additional:

  • 50+ Plugins/Integrations
  • Email & Phone Support
  • Google/Shopify/Strike Sync
  • Chrome Extension
  • Basic, Email and Team Reports
  • Access Controls(ACLs)
  • Data Backup
  • Functions & Macros
  • Data Encryption

Professional – $20/user/month 

Sales:

  • Contact management
  • Unlimited Contacts & Companies
  • Custom Data Fields
  • Activities – Tasks, Events, Calls
  • Appointment Scheduling
  • Goals Tracking
  • Email Tracking
  • Deals
  • Call Recording
  • Campaigns
  • Assignment Rules
  • Email Integration
  • Call transcription & reporting
  • Conversations inbox
  • eSignature
  • Inventory Management
  • Lists
  • Post Call Automation
  • Multiple deal pipelines
  • Price Books
  • Order Management
  • Products
  • Quotes
  • Sales automation

Marketing:

  • Email Campaigns
  • Email templates
  • Workflows
  • Web forms
  • Visitor Tracking
  • 5,000 Emails (Branded)
  • Web-to-Lead
  • Marketing Automation
  • Field Updates
  • SES/Mandril/Sendgrid Integration
  • Auto Responders
  • Custom Reports
  • Custom Modules and Buttons
  • Documents
  • Customize Page & Search Layout
  • Social Media Lead generation(Facebook & LinkedIn)
  • Bulk/Mass Email
  • Mobile CRM
  • Quick Actions
  • Recurring Activities
  • Reports and Dashboards
  • Smart notifications
  • Surveys
  • Tags and Groups

Additional:

  • 50+ Plugins/Integrations
  • Email & Phone Support
  • Google/Shopify/Strike Sync
  • Chrome Extension
  • Basic, Email and Team Reports
  • Access Controls(ACLs)
  • Data Backup
  • Functions & Macros
  • Data Encryption

Enterprise – $33/user/month 

Sales:

  • Contact management
  • Unlimited Contacts & Companies
  • Custom Data Fields
  • Unlimited Activities – Tasks, Events, Calls
  • Appointment Scheduling
  • Goals Tracking
  • Email Tracking
  • Deals
  • Custom Deal Tracks
  • Post Call Automation
  • Call Recording
  • Automated Voicemails
  • Campaigns
  • Assignment Rules
  • Email Integration
  • Audit Logs
  • eSignature
  • Inventory Management
  • Invoices
  • Lists
  • Multiple currencies
  • Price Books
  • Order Management
  • Products
  • Quotes
  • Sales automation

Marketing:

  • Email Campaigns
  • Email templates
  • Contact Level Analytics
  • Workflows
  • Web forms
  • Visitor Tracking
  • 5,000 Emails (Branded)
  • Web-to-Lead
  • Marketing Automation
  • Field Updates
  • SES/Mandril/Sendgrid Integration
  • Auto Responders
  • Custom Reports
  • Custom Modules and Buttons
  • Documents
  • Customize Page & Search Layout
  • Social Media Lead generation(Facebook & LinkedIn)
  • Bulk/Mass Email
  • Mobile CRM
  • Quick Actions
  • Recurring Activities
  • Reports and Dashboards
  • Smart notifications
  • Surveys
  • Tags and Groups

Additional:

  • 50+ Plugins/Integrations
  • Email & Phone Support
  • Dedicated Account Rep
  • Onboarding Coach
  • Google/Shopify/Strike Sync
  • Chrome Extension
  • Basic, Email and Team Reports
  • Access Controls(ACLs)
  • APIs
  • Webhooks
  • Data Backup
  • Data Sharing
  • Functions & Macros
  • Portals

Ultimate – $59/user/month 

Sales:

  • Contact management
  • Unlimited Contacts & Companies
  • Custom Data Fields
  • Lead Scoring
  • Unlimited Activities – Tasks, Events, Calls
  • Appointment Scheduling
  • Goals Tracking
  • Email Tracking
  • Deals
  • Custom Deal Tracks
  • 2- Way Telephony
  • Post Call Automation
  • Call Recording
  • Automated Voicemails
  • Campaigns
  • Assignment Rules
  • Email Integration
  • Call transcription & reporting
  • Audit Logs
  • Conversations inbox
  • eSignature
  • Events Scheduler
  • Inventory Management
  • Invoices
  • Lists
  • Multiple currencies
  • Multiple deal pipelines
  • Price Books
  • Order Management
  • Products
  • Quotes
  • Real-time Notifications – SalesSignals
  • Sales automation
  • Territory Management
  • Vendors

Marketing:

  • Email Campaigns
  • Email templates
  • Contact Level Analytics
  • Workflows
  • Web forms
  • Visitor Tracking
  • 5,000 Emails (Branded)
  • Web-to-Lead
  • Marketing Automation
  • Automatic Field Updates
  • SES/Mandril/Sendgrid Integration
  • Connections
  • Auto Responders
  • Custom Reports
  • Custom Modules and Buttons
  • Documents
  • Customize Page & Search Layout
  • Social Media Lead generation(Facebook & LinkedIn)
  • Bulk/Mass Email
  • Mobile CRM
  • Quick Actions
  • Recurring Activities
  • Reports and Dashboards
  • Smart notifications
  • Surveys
  • Tags and Groups

Additional:

  • 50+ Plugins/Integrations
  • Email & Phone Support
  • Dedicated Account Rep
  • Onboarding Coach
  • Google/Shopify/Strike Sync
  • Chrome Extension
  • Basic, Email and Team Reports
  • Access Controls(ACLs)
  • APIs
  • Webhooks
  • Data Backup
  • Data Encryption
  • Data Sharing
  • Functions & Macros
  • Portals

What integrations are available for Centra Hub CRM?

Centra Hub integrates with the following business systems and applications: 

  • Zapier
  • Paytm
  • Stripe
  • PayPal
  • Sign easy
  • Skype
  • RingCentral
  • Twilio
  • Ameyo
  • Knowlarity
  • MailChimp
  • One Drive

It also offers social media and ERP integrations.

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