Avoxi Review
What is Avoxi?
A well established cloud communications solutions provider since 2001, Avoxi has grown to from delivering voice over IP (VoIP) services to offering virtual call center solutions, IAX trunks, hosted IVR, and cloud telephony products. Avoxi has met and continues to meet the contact management requirements of the world’s leading companies and industry leaders, from BPO to tourism to multinational corporations.
Show MoreOverview of Avoxi Benefits
Avoxi offers a set of products that makes communication and contact management simple even for large corporations and enterprises that are in need of an effective and reliable communications platform. Their products include cloud-hosted call centers, cloud PBX, international toll-free numbers, VOIP services, and more.
Among the advantages Avoxi offers its clients are:
- Longevity through high-quality products and services. Avoxi provides clients with solutions that are tailored specifically to their business, budget, and goals.
- An extensive portfolio consisting of products made and injected with the latest technologies in the fields of communications, VOIP telephony, and call center management.
- High-class customer service with 24/7 support available in English and Spanish.
Overview of Avoxi Features
- International Toll Free Numbers
- Virtual Call Center Software
- Cloud PBX
- DID/DDI Local Numbers
- VoIP Termination – SIP Trunking
- VoIP Gateway Solution
Avoxi Position In Our Categories
Knowing that businesses have specific business-related needs, it is only wise that they abstain from subscribing to an all-encompassing, ideal business program. Just the same, it is hard to come across such a software solution even among recognizable software solutions. The correct thing to do can be to note down the numerous important functions which entail analysis such as critical features, costing, technical skill competence of staff members, company size, etc. Next, you should follow through the product research fully. Go over some of these Avoxi reviews and scrutinize each of the software options in your list more closely. Such detailed research ascertains you take out ill-fitting apps and subscribe to the system which has all the aspects your business requires in growing the business.
Position of Avoxi in our main categories:
TOP
500
Avoxi is one of the top 500 Communications Software products
It's important to realize that virtually no app in the VoIP Software category will be a perfect solution able to fulfill all the needs of all business types, sizes and industries. It may be a good idea to read a few Avoxi VoIP Software reviews first as specific services might excel only in a very narrow group of applications or be designed with a really specific industry in mind. Others might function with a goal of being easy and intuitive and as a result lack complex functionalities desired by more experienced users. There are also solutions that cater to a broad group of users and provide a rich feature set, but this in most cases comes at a more expensive price of such a service. Make sure you're aware of your requirements so that you pick a service that offers all the functionalities you look for.
How Much Does Avoxi Cost?
Avoxi Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Avoxi pricing details?
Avoxi Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing available by quote only. Contact Avoxi directly and request a quote.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you choose to buy a VoIP Software it’s vital not only to see how professionals evaluate it in their reviews, but also to discover whether the real users and enterprises that use it are genuinely content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Avoxi reviews across a vast range of social media sites. The information is then presented in a simple to understand way indicating how many people had positive and negative experience with Avoxi. With that information available you will be prepared to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Avoxi?
No information available.
Avoxi User Reviews
Avoxi average rating:
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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Don’t waste your time!!
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 26.02.2021
Company Size: 11-50 Employees
Industry: Computer Software
PROS: Never got to use it, so can't even give an assessment.
CONS: Please do not waste your time! What should have been a simple number porting and forward turned into a total nightmare. We started an order in April, by July, we had to fight with them to cancel because they never delivered. After 4wks, _WE_ finally had to ask for an update, because there is zero communication. Days go by and they finally tell us they can't even find the paperwork. So, we forwarded the original email. We start the wait all over again. Another 4wks of radio silence. We chase them again, more delayed response and excuses. Reach out to the sales rep and he tells us the order is actually completed - which It was obviously not. Their own online account portal showed no change. Confront both the sales and account reps again, 36hrs later and not a peep. All of these many weeks we have paid the bill. They finally admit, they can see now (months later) why the order got lost - because they entered it wrong into Salesforce - TWICE. After the terrible communication, no action and months of no service, I tell them to just cancel the order. Silence again. We finally follow-up with them - just to get the cancellation completed - and instead offer us a 3mth credit to not cancel. So, final bitter icing on the cake - they couldn't even do the right thing and refund us for never delivering. If that didn't top it off, now they are spending energy trying to block my reviews, rather fix their poor service. Very poor company.
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Avoxi user reviews
Don’t waste your time!!
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 26.02.2021
Company Size: 11-50 Employees
Industry: Computer Software
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