Avoxi Review
What is Avoxi?
A well established cloud communications solutions provider since 2001, Avoxi has grown to from delivering voice over IP (VoIP) services to offering virtual call center solutions, IAX trunks, hosted IVR, and cloud telephony products. Avoxi has met and continues to meet the contact management requirements of the world’s leading companies and industry leaders, from BPO to tourism to multinational corporations.
Show MoreOverview of Avoxi Benefits
Avoxi offers a set of products that makes communication and contact management simple even for large corporations and enterprises that are in need of an effective and reliable communications platform. Their products include cloud-hosted call centers, cloud PBX, international toll-free numbers, VOIP services, and more.
Among the advantages Avoxi offers its clients are:
- Longevity through high-quality products and services. Avoxi provides clients with solutions that are tailored specifically to their business, budget, and goals.
- An extensive portfolio consisting of products made and injected with the latest technologies in the fields of communications, VOIP telephony, and call center management.
- High-class customer service with 24/7 support available in English and Spanish.
Overview of Avoxi Features
- International Toll Free Numbers
- Virtual Call Center Software
- Cloud PBX
- DID/DDI Local Numbers
- VoIP Termination – SIP Trunking
- VoIP Gateway Solution
Avoxi Position In Our Categories
Because businesses have their own business-related needs, it is reasonable they steer clear of deciding on an all-encompassing, “perfect” business application. Still, it is almost impossible to try to chance on such an app even among recognizable software products. The sensible step to do can be to list the several main aspects that call for a analysis like major features, packages, technical skill ability of staff members, business size, etc. Thereafter, you should conduct your research systematically. Have a look at some Avoxi evaluations and explore each of the software systems in your shortlist more closely. Such all-encompassing research guarantee you steer clear of unfit apps and select the system that provides all the benefits your business requires to achieve growth.
Position of Avoxi in our main categories:
TOP
500
Avoxi is one of the top 500 Communications Software products
It is crucial to realize that virtually no software in the VoIP Software category is a perfect solution able to meet all the goals of various company types, sizes and industries. It may be a good idea to read a few Avoxi VoIP Software reviews first as certain software can dominate only in a really narrow set of applications or be prepared with a really specific industry in mind. Others may operate with an idea of being easy and intuitive and as a result lack advanced functions needed by more experienced users. You can also come across software that cater to a broad group of users and offer a rich feature set, but that in most cases comes at a higher price of such a solution. Ensure you're aware of your requirements so that you buy a service that offers exactly the features you search for.
How Much Does Avoxi Cost?
Avoxi Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Avoxi pricing details?
Avoxi Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing available by quote only. Contact Avoxi directly and request a quote.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you decide to purchase a VoIP Software it’s vital not only to see how professionals evaluate it in their reviews, but also to discover whether the real users and businesses that use this software are genuinely happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Avoxi reviews across a broad range of social media sites. The information is then featured in an easy to understand form revealing how many clients had positive and negative experience with Avoxi. With that information at your disposal you should be prepared to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Avoxi?
No information available.
Avoxi User Reviews
Avoxi average rating:
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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Don’t waste your time!!
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 26.02.2021
Company Size: 11-50 Employees
Industry: Computer Software
PROS: Never got to use it, so can't even give an assessment.
CONS: Please do not waste your time! What should have been a simple number porting and forward turned into a total nightmare. We started an order in April, by July, we had to fight with them to cancel because they never delivered. After 4wks, _WE_ finally had to ask for an update, because there is zero communication. Days go by and they finally tell us they can't even find the paperwork. So, we forwarded the original email. We start the wait all over again. Another 4wks of radio silence. We chase them again, more delayed response and excuses. Reach out to the sales rep and he tells us the order is actually completed - which It was obviously not. Their own online account portal showed no change. Confront both the sales and account reps again, 36hrs later and not a peep. All of these many weeks we have paid the bill. They finally admit, they can see now (months later) why the order got lost - because they entered it wrong into Salesforce - TWICE. After the terrible communication, no action and months of no service, I tell them to just cancel the order. Silence again. We finally follow-up with them - just to get the cancellation completed - and instead offer us a 3mth credit to not cancel. So, final bitter icing on the cake - they couldn't even do the right thing and refund us for never delivering. If that didn't top it off, now they are spending energy trying to block my reviews, rather fix their poor service. Very poor company.
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Avoxi user reviews
Don’t waste your time!!
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 26.02.2021
Company Size: 11-50 Employees
Industry: Computer Software
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