Avoxi Review
What is Avoxi?
A well established cloud communications solutions provider since 2001, Avoxi has grown to from delivering voice over IP (VoIP) services to offering virtual call center solutions, IAX trunks, hosted IVR, and cloud telephony products. Avoxi has met and continues to meet the contact management requirements of the world’s leading companies and industry leaders, from BPO to tourism to multinational corporations.
Show MoreOverview of Avoxi Benefits
Avoxi offers a set of products that makes communication and contact management simple even for large corporations and enterprises that are in need of an effective and reliable communications platform. Their products include cloud-hosted call centers, cloud PBX, international toll-free numbers, VOIP services, and more.
Among the advantages Avoxi offers its clients are:
- Longevity through high-quality products and services. Avoxi provides clients with solutions that are tailored specifically to their business, budget, and goals.
- An extensive portfolio consisting of products made and injected with the latest technologies in the fields of communications, VOIP telephony, and call center management.
- High-class customer service with 24/7 support available in English and Spanish.
Overview of Avoxi Features
- International Toll Free Numbers
- Virtual Call Center Software
- Cloud PBX
- DID/DDI Local Numbers
- VoIP Termination – SIP Trunking
- VoIP Gateway Solution
Avoxi Position In Our Categories
Knowing that businesses have their own business-related wants, it is logical they abstain from preferring a one-size-fits-all, ”best” software product. Be that as it may, it is nearly futile to find such an app even among branded software products. The best thing to undertake can be to jot down the varied important factors which need careful thought like major features, budget, skill ability of the employees, organizational size, etc. The second step is, you must conduct the product research to a full extent. Read these Avoxi evaluations and check out the other software options in your shortlist in detail. Such comprehensive product research makes sure you avoid poorly fit applications and select the system which includes all the benefits your business requires.
Position of Avoxi in our main categories:
TOP
500
Avoxi is one of the top 500 Communications Software products
Since each company has particular business requirements, it is prudent for them to abstain from looking for a one-size-fits-all faultless software solution. Needless to say, it would be futile to try to find such a platform even among market-leading software applications. The clever thing to do would be to catalog the various vital aspects that require consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some Avoxi VoIP Software reviews and investigate each of the other systems in your shortlist in detail. Such in-depth research can ensure you weed out ill-fitting applications and select the solution that offers all the aspects you need for business success.
How Much Does Avoxi Cost?
Avoxi Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Avoxi pricing details?
Avoxi Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing available by quote only. Contact Avoxi directly and request a quote.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you choose to purchase a VoIP Software it’s important not only to see how experts rank it in their reviews, but also to discover whether the actual people and companies that bought it are indeed happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Avoxi reviews across a broad range of social media sites. The information is then presented in an easy to understand form revealing how many people had positive and negative experience with Avoxi. With that information at your disposal you will be equipped to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Avoxi?
No information available.
Avoxi User Reviews
Avoxi average rating:
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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Don’t waste your time!!
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 26.02.2021
Company Size: 11-50 Employees
Industry: Computer Software
PROS: Never got to use it, so can't even give an assessment.
CONS: Please do not waste your time! What should have been a simple number porting and forward turned into a total nightmare. We started an order in April, by July, we had to fight with them to cancel because they never delivered. After 4wks, _WE_ finally had to ask for an update, because there is zero communication. Days go by and they finally tell us they can't even find the paperwork. So, we forwarded the original email. We start the wait all over again. Another 4wks of radio silence. We chase them again, more delayed response and excuses. Reach out to the sales rep and he tells us the order is actually completed - which It was obviously not. Their own online account portal showed no change. Confront both the sales and account reps again, 36hrs later and not a peep. All of these many weeks we have paid the bill. They finally admit, they can see now (months later) why the order got lost - because they entered it wrong into Salesforce - TWICE. After the terrible communication, no action and months of no service, I tell them to just cancel the order. Silence again. We finally follow-up with them - just to get the cancellation completed - and instead offer us a 3mth credit to not cancel. So, final bitter icing on the cake - they couldn't even do the right thing and refund us for never delivering. If that didn't top it off, now they are spending energy trying to block my reviews, rather fix their poor service. Very poor company.
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Avoxi user reviews
Don’t waste your time!!
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 26.02.2021
Company Size: 11-50 Employees
Industry: Computer Software
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