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Zadarma REVIEW

VoIP Software

No user reviews
USER SATISFACTION 94%
OUR SCORE 8.5

What is Zadarma?

Zadarma is an internet-based phone system that is versatile and can be set up in minutes. It has a robust set of features that includes interactive voice responses, call forwarding, call recording, and even call statistics. With these tools, you can take your business to the global stage, as you can receive queries from customers all over the world.

Using Zadarma’s base system is actually costless. However, you need to top up your call credits on a regular basis to avoid costly monthly subscription. Additionally, the solution has two paid packages that give you more features and functionalities such as unlimited calls to the US and Canada regions.

Moreover, Zadarma can connect with different CRM solutions. With this functionality, you can keep track of your call statistics and make calls directly from your CRM’s interface. Other than that, the system can integrate with a few messaging applications that also have a voice call option to facilitate faster communications.

Overview of Zadarma Benefits

Broad Coverage

Zadarma can connect you with clients residing in 20 different countries in different continents. The solution even offers virtual and toll-free phone number connections regardless of geographical location. Because of this, you can increase your global reach while providing your locations with a single telephone network.

CRM & Messenger Integration

Making calls without leaving your CRM’s or messaging app’s interface is easy with Zadarma. The system enables this with the robust APIs that connect it with your preferred platforms. This also ensures that your sales representatives consume only the minutes and data provided through the system.

Cross-platform Calls

With Zadarma, you can make and receive calls from any device or software. That is because aside from its cloud-based system, the solution has apps for Android & iOS mobile devices. On top of that, it can forward calls from either the app or the computer program to mobile phones. This ensures that you never miss an opportunity to convert a prospective customer and to increase your revenue.

Costless Base System

Zadarma’s cloud PBX is free. It gives you limited functionalities that are well suited to small teams who have modest VoIP needs. It enables you to call US and Canada numbers at no cost too so you can reach as many customers in the region as you need. With this, you can increase your conversion rates and garner more paying clients.

Free Callback Widget

Aside from its cloud PBX, Zadarma offers a free callback widget. You can customize this with your own message and embed it on your website to make it easier for potential customers to reach you. It also detects a website visitor’s irregular browsing behavior and displays itself automatically. As such, potential buyers have the option to request assistance over the phone.

Overview of Zadarma Features

  • Voice Menu
  • Conditional & Unconditional Call Forwarding
  • Call Pick-up & Call Transfer
  • Auto-response Setup
  • Call Recording
  • External Phone Line Connection
  • Call Statistics
  • Voicemail System
  • Automated Fax Receiving
  • Scheduled Answering Machine
  • Caller-based Auto-attendant
  • Call Waiting
  • Music Options for Call Waiting
  • Dialing Prefix Settings
  • Callback Widget

Zadarma Position In Our Categories

Position of Zadarma in our main categories:

50

Zadarma is one of the top 50 Communications Softwareproducts

50

Zadarma is one of the 50
Communications Software products


Zadarma is also listed in the following subcategories:

Category:Position:Category:Position:
VoIP Software#23
Category:Position:
VoIP Software#23

It is essential to realize that almost no service in the Communications Software category is going to be a perfect solution that can match all the needs of various business types, sizes and industries. It may be a good idea to read a few Zadarma reviews first as specific services may excel just in a really small group of applications or be designed with a very specific industry in mind. Others may function with a goal of being simple and intuitive and therefore lack advanced functions welcomed by more experienced users. There are also software that cater to a broad group of customers and offer a powerful feature base, however that frequently comes at a higher price of such a service. Ensure you're aware of your requirements so that you select a software that offers specifically the features you look for.

How Much Does Zadarma Cost?

Zadarma Pricing Plans:
Free trial
Standard
Free
Office
$44.00/month
Corporation
$88.00/month

Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.

Standard – Free

  • Unlimited Calls to US & Canada
  • Calls to 20 Countries from $0.02/minute
  • Phone Numbers at $2.00
  • 4 Concurrent Calls
  • 30 Maximum Users & Devices
  • 3 Extensions with Voice Recording
  • 200 MB Storage for Call Recordings
  • 3 Voice Menus within PBX
  • Per Second Billing of Outgoing Calls
  • Free Numbers Porting/Connection
  • 1 Incoming Channel on External Phone Number
  • API
  • Free CRM Integration
  • Free Callback Widget
  • 24/7 Customer Support

Office – $44.00/month or $39.00/month/annual billing

  • All Standard Features
  • 500 Free Calls to 20 Countries
  • 4 Virtual Phone Numbers
  • 1 Toll-free Number
  • 200 Toll-free Minutes
  • 50 Maximum Users & Devices
  • 8 Extensions with Voice Recording
  • 2000 MB Storage for Call Recordings
  • 5 Voice Menus within PBX
  • 2 Incoming Channels on External Phone Number
  • 1 Outgoing Channel on External Phone Number

Corporation – $88.00/month or $79.00/month/annual billing

  • All Standard Features
  • 1000 Free Calls to 20 Countries
  • 8 Virtual Phone Numbers
  • 2 Toll-free Numbers
  • 600 Toll-free Minutes
  • 8 Concurrent Calls
  • 100 Maximum Users & Devices
  • 20 Extensions with Voice Recording
  • 5000 MB Storage for Call Recordings
  • 10 Voice Menus within PBX
  • 4 Incoming Channels on External Phone Number
  • 2 Outgoing Channel on External Phone Number

Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.

User Satisfaction

We realize that when you make a decision to buy VoIP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zadarma reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zadarma. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

34

NEGATIVE SOCIAL MENTIONS

1

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Spanish
  • Russian
  • Polish
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are Zadarma pricing details?

Zadarma Pricing Plans:
Free trial
Standard
Free
Office
$44.00/month
Corporation
$88.00/month

Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.

Standard – Free

  • Unlimited Calls to US & Canada
  • Calls to 20 Countries from $0.02/minute
  • Phone Numbers at $2.00
  • 4 Concurrent Calls
  • 30 Maximum Users & Devices
  • 3 Extensions with Voice Recording
  • 200 MB Storage for Call Recordings
  • 3 Voice Menus within PBX
  • Per Second Billing of Outgoing Calls
  • Free Numbers Porting/Connection
  • 1 Incoming Channel on External Phone Number
  • API
  • Free CRM Integration
  • Free Callback Widget
  • 24/7 Customer Support

Office – $44.00/month or $39.00/month/annual billing

  • All Standard Features
  • 500 Free Calls to 20 Countries
  • 4 Virtual Phone Numbers
  • 1 Toll-free Number
  • 200 Toll-free Minutes
  • 50 Maximum Users & Devices
  • 8 Extensions with Voice Recording
  • 2000 MB Storage for Call Recordings
  • 5 Voice Menus within PBX
  • 2 Incoming Channels on External Phone Number
  • 1 Outgoing Channel on External Phone Number

Corporation – $88.00/month or $79.00/month/annual billing

  • All Standard Features
  • 1000 Free Calls to 20 Countries
  • 8 Virtual Phone Numbers
  • 2 Toll-free Numbers
  • 600 Toll-free Minutes
  • 8 Concurrent Calls
  • 100 Maximum Users & Devices
  • 20 Extensions with Voice Recording
  • 5000 MB Storage for Call Recordings
  • 10 Voice Menus within PBX
  • 4 Incoming Channels on External Phone Number
  • 2 Outgoing Channel on External Phone Number

Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.

What integrations are available for Zadarma?

Zadarma’s API lets you integrate the service with your enterprise applications and to synchronize it with your CRM solutions and messaging like the following:

  • Zoho CRM
  • Slack
  • Salesforce
  • Facebook Messenger
  • Telegram Messenger
  • Bitrix24

For more information on supported systems, visit the website or get in touch with the support team.

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