Zadarma Review
What is Zadarma?
Zadarma is an internet-based phone system that is versatile and can be set up in minutes. It has a robust set of features that includes interactive voice responses, call forwarding, call recording, and even call statistics. With these tools, you can take your business to the global stage, as you can receive queries from customers all over the world.
Using Zadarma’s base system is actually costless. However, you need to top up your call credits on a regular basis to avoid costly monthly subscription. Additionally, the solution has two paid packages that give you more features and functionalities such as unlimited calls to the US and Canada regions.
Moreover, Zadarma can connect with different CRM solutions. With this functionality, you can keep track of your call statistics and make calls directly from your CRM’s interface. Other than that, the system can integrate with a few messaging applications that also have a voice call option to facilitate faster communications.
Show MoreOverview of Zadarma Benefits
Broad Coverage
Zadarma can connect you with clients residing in 20 different countries in different continents. The solution even offers virtual and toll-free phone number connections regardless of geographical location. Because of this, you can increase your global reach while providing your locations with a single telephone network.
CRM & Messenger Integration
Making calls without leaving your CRM’s or messaging app’s interface is easy with Zadarma. The system enables this with the robust APIs that connect it with your preferred platforms. This also ensures that your sales representatives consume only the minutes and data provided through the system.
Cross-platform Calls
With Zadarma, you can make and receive calls from any device or software. That is because aside from its cloud-based system, the solution has apps for Android & iOS mobile devices. On top of that, it can forward calls from either the app or the computer program to mobile phones. This ensures that you never miss an opportunity to convert a prospective customer and to increase your revenue.
Costless Base System
Zadarma’s cloud PBX is free. It gives you limited functionalities that are well suited to small teams who have modest VoIP needs. It enables you to call US and Canada numbers at no cost too so you can reach as many customers in the region as you need. With this, you can increase your conversion rates and garner more paying clients.
Free Callback Widget
Aside from its cloud PBX, Zadarma offers a free callback widget. You can customize this with your own message and embed it on your website to make it easier for potential customers to reach you. It also detects a website visitor’s irregular browsing behavior and displays itself automatically. As such, potential buyers have the option to request assistance over the phone.
Show MoreOverview of Zadarma Features
- Voice Menu
- Conditional & Unconditional Call Forwarding
- Call Pick-up & Call Transfer
- Auto-response Setup
- Call Recording
- External Phone Line Connection
- Call Statistics
- Voicemail System
- Automated Fax Receiving
- Scheduled Answering Machine
- Caller-based Auto-attendant
- Call Waiting
- Music Options for Call Waiting
- Dialing Prefix Settings
- Callback Widget
Zadarma Position In Our Categories
Bearing in mind businesses have specific business-related requirements, it is only prudent that they abstain from picking an all-in-one, “perfect” business application. Still, it would be almost impossible to discover such an app even among well-known software solutions. The logical thing to undertake can be to note down the different important aspects which entail deliberation such as major features, price plans, technical skill ability of the employees, organizational size, etc. Next, you should double down on your product research comprehensively. Browse through some Zadarma evaluations and look over each of the solutions in your list more closely. Such all-encompassing product investigation can make sure you stay away from unfit apps and buy the one that offers all the features your company requires for optimal results.
Position of Zadarma in our main categories:
TOP
100
Zadarma is one of the top 100 Communications Software products
Every enterprise has different requirements and requires a software that can be personalized for their size, kind of staff members and buyers, and the particular industry they are in. For these reasons, no platform can provide perfect features out-of-the-box. When you search a software product, first be sure what you need it for. Read some Zadarma VoIP Software reviews and ask yourself do you want basic features or do you want sophisticated functionality? Are there any industry-specific tools that you are seeking? Get the answers to these queries to help your search. There are multiple aspects that you need to mull over and these include your budget, specific business requirements, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally choose the system that offers all that you need to improve your organization efficiency and productivity.
How Much Does Zadarma Cost?
Zadarma Pricing Plans:
Free Trial
Standard
Free
Office
$44.00/month
Corporation
$88.00/month
What are Zadarma pricing details?
Zadarma Pricing Plans:
Free Trial
Standard
Free
Office
$44.00/month
Corporation
$88.00/month
Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.
Standard – Free
- Unlimited Calls to US & Canada
- Calls to 20 Countries from $0.02/minute
- Phone Numbers at $2.00
- 4 Concurrent Calls
- 30 Maximum Users & Devices
- 3 Extensions with Voice Recording
- 200 MB Storage for Call Recordings
- 3 Voice Menus within PBX
- Per Second Billing of Outgoing Calls
- Free Numbers Porting/Connection
- 1 Incoming Channel on External Phone Number
- API
- Free CRM Integration
- Free Callback Widget
- 24/7 Customer Support
Office – $44.00/month or $39.00/month/annual billing
- All Standard Features
- 500 Free Calls to 20 Countries
- 4 Virtual Phone Numbers
- 1 Toll-free Number
- 200 Toll-free Minutes
- 50 Maximum Users & Devices
- 8 Extensions with Voice Recording
- 2000 MB Storage for Call Recordings
- 5 Voice Menus within PBX
- 2 Incoming Channels on External Phone Number
- 1 Outgoing Channel on External Phone Number
Corporation – $88.00/month or $79.00/month/annual billing
- All Standard Features
- 1000 Free Calls to 20 Countries
- 8 Virtual Phone Numbers
- 2 Toll-free Numbers
- 600 Toll-free Minutes
- 8 Concurrent Calls
- 100 Maximum Users & Devices
- 20 Extensions with Voice Recording
- 5000 MB Storage for Call Recordings
- 10 Voice Menus within PBX
- 4 Incoming Channels on External Phone Number
- 2 Outgoing Channel on External Phone Number
Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.
User Satisfaction
Positive Social Media Mentions
34
Negative Social Media Mentions
1
We are aware that when you decide to buy a VoIP Software it’s crucial not only to see how experts rank it in their reviews, but also to discover if the real users and companies that bought this software are genuinely satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Zadarma reviews across a wide range of social media sites. The information is then featured in a simple to understand form showing how many clients had positive and negative experience with Zadarma. With that information at your disposal you will be ready to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
- Spanish
- Russian
- Polish
Pricing Model
- Free
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Zadarma?
Zadarma’s API lets you integrate the service with your enterprise applications and to synchronize it with your CRM solutions and messaging like the following:
- Zoho CRM
- Slack
- Salesforce
- Facebook Messenger
- Telegram Messenger
- Bitrix24
For more information on supported systems, visit the website or get in touch with the support team.
Zadarma User Reviews
Zadarma average rating:
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Record calls and send them through email, provided us a local Canadian number, reasonably priced.
CONS: Audio quality is dependent on internet speed.
The least favorable review
PROS: Easy to configure, and they have excellent customer service!
CONS: Missing documentation and sometimes configuring VoIP is complicated.
More reviews from 2 actual users:
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Latest
- Latest
- Most useful
- Most positive
- Most negative
Convenient, great value for your money
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 12.07.2021
Company Size: 11-50 Employees
Industry: Music
PROS: Record calls and send them through email, provided us a local Canadian number, reasonably priced.
CONS: Audio quality is dependent on internet speed.
Fantastic price for an excellent product
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 22.05.2021
Company Size: 11-50 Employees
Industry: N/A
PROS: Easy to configure, and they have excellent customer service!
CONS: Missing documentation and sometimes configuring VoIP is complicated.
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Zadarma user reviews
Convenient, great value for your money
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 12.07.2021
Company Size: 11-50 Employees
Industry: Music
Fantastic price for an excellent product
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 22.05.2021
Company Size: 11-50 Employees
Industry: N/A
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