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Callture Review

Callture
Our score: 8.5 User satisfaction: N/A

What is Callture?

Callture is a cloud-deployed office phone service that offers all the functionalities of high-end systems, minus the additional investments in costly hardware and installation fees. The system is feature-rich, providing users with capabilities such as unlimited outbound/inbound calls (Canada), PBX functionality, call forwarding, and voicemail and email call routing. What’s great about the product is its hassle-free implementation, with installation taking but in minutes.

With this phone service, you’ll never have to miss a phone call again as it can be programmed quickly and easily. The platform effectively puts all your communication needs under a single system where you can chat, text, and even conduct video conferencing. And since the service makes use of the latest WebRtc technology, the need for additional software downloads or user creation is eliminated. Both customers and employees can use the system, making it possible to use screen sharing during product or sales demonstrations.

Overview of Callture Benefits

Aside from being a powerful phone service, Callture offers your organization a wide array of benefits. Here are some of them:

Cloud-Based Communication Platform

Being a cloud-based service, Callture offers all the benefits that an enterprise phone system has to offer, and so much more. You get to enjoy all the features of an enterprise PBX system while being able to use different communication channels such as text, chat and even video conferencing. To make things even better, the vendor does not impose any upfront fees and additional costs.

Fast and Easy Call Programming

Callture is a highly-flexible system, able to forward your calls through any device such as landline, mobile or even VoIP. Wherever you are or whatever device you’re using, the service has got you covered as it forwards calls to all your phone numbers either sequentially or simultaneously. You can program how many times your devices should ring and even ring them all–at the same time. In the event you miss a call, the system automatically sends it to a voicemail system, which forwards it to your email. It can even notify you of missed calls.

Helps Keep A Professional Company Image

With Callture, you get to maintain a professional image among customers and partners. This is highly-applicable to small businesses, who will definitely benefit from custom call greetings, caller options, call routing, and even caller ID. You can even use the application to call from a mobile phone using your business caller ID, this way you get to stay in the loop anytime, anywhere. Automatic voicemail will handle your callers whenever you miss a call.

It Centralizes All Communication

Callture provides you with a central platform from which to manage all your communications, providing you with multiple communication channels that include text, chat and even video conferencing. No additional downloads are needed, while the need to create users is also eliminated. All that is needed is for any user (employee or customer) to click video conferencing and the system does the rest. You get to enjoy video calls that are vivid and seamless. This is very useful when conducting product and sales demos.

Memo On Call App

The service comes with an application called Memo On Call, which allows you to record notes after every call is concluded. All you have to do is record a memo after a call. This should suit users who are on the field and cannot jot down notes. Notes can be accessed from virtually anywhere at any given time.

Overview of Callture Features

  • Unlimited inbound/outbound calls in Canada
  • Full-featured PBX system
  • No upfront costs
  • Call forwarding to landline, mobile or VoIP
  • Forward calls to all your numbers simultaneously
  • Voicemail and email
  • Caller options
  • Caller ID
  • Call your mobile using your business caller ID
  • Separate Internet fax number
  • Video conferencing, chat and text
  • No additional software downloads
  • Memo On Call app
  • Call queueing
  • HD voice quality
  • VoIP phones and devices
  • Extensions
  • Call back
  • Call transfer
  • Three-way calling
  • Caller name
  • Speed dial
  • Speakerphone

What Problems Will Callture Solve?

Companies are known to encounter problems when using conventional phone systems. Callture helps eliminate these complications and much more. The following are problem scenarios that the platform can help resolve:

Problem #1. Costly Migration to a PBX System

Is your company experiencing growth? If so, you might need to procure a hardware PBX, which involves high upfront cost. Callture offers you the same system but spares you the hassle of shelling out huge sums of money. For a fraction of the cost, you get to enjoy all the benefits of a PBX system.

Problem #2. Losing Revenue From Missed Calls

Does your business rely on sales for revenue? Most such companies are known to suffer from income loss due to missed sales calls. What’s worse is you may not be aware that this is happening to your company. Callture brings to the table features that are designed to receive every call. The system automatically notifies managers of missed calls through email or text. This also applies to callbacks that are not made.

Problem #3. You’re Sometimes Out of the Loop

Given the fact that most employees nowadays are into mobile devices, Callture is mobile-optimized, while offering all the functionalities of a centralized phone system. Calls and text messages can be made or received using business caller IDs. This means that any employee can access the system anytime, anywhere.

Problem #4. Communication Downtimes

Communication downtime is one of the worst things that a company could experience, which often result in loss of business. Callture is guaranteed to have zero downtime. It also goes out of its way to see that users have all they need to sustain a steady communication flow. This may involve going to business locations and providing system integrations for better performance.

Callture Position In Our Categories

Because companies have distinctive business-related wants, it is only sensible that they abstain from settling on an all-encompassing, “perfect” software. Having said that, it would be futile to come across such a software product even among well-known software systems. The correct step to undertake is to set down the varied key factors that necessitate research such as critical features, costing, skill levels of staff, company size, etc. After which, you should double down on the research fully. Go over some Callture evaluations and check out each of the software systems in your list more closely. Such all-encompassing product investigation ascertain you steer clear of mismatched applications and buy the system which meets all the tools you require company requires.

Position of Callture in our main categories:

TOP 50

Callture is one of the top 50 Business Phone Systems products

Callture is also listed in the following subcategories:

Companies have unique needs and requirements and no software platform can be perfect in such a scenario. It is pointless to try to find a perfect off-the-shelf software system that fulfills all your business needs. The wise thing to do would be to customize the application for your specific requirements, worker skill levels, finances, and other elements. For these reasons, do not hasten and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the best fit for your particular requirements. Do your groundwork, check out each short-listed system in detail, read a few Callture Business Phone Systems reviews, contact the vendor for clarifications, and finally settle for the app that provides what you want.

How Much Does Callture Cost?

Callture Pricing Plans:

Free Trial

All Plans

$35.95/month

Callture’s plans are priced at $35.95/month flat rate. The difference is the more users, the more toll-free minutes you get to enjoy, after which users are charged 2.8 cents/minute. Here are the details:

All plans – $35.95/month

  • All app features
  • Unlimited outgoing/incoming calls
  • Unlimited Internet fax

Toll-free minutes by number of users:

  • 2 to 4 users – 100 minutes
  • 5 to 20 users – 300 minutes
  • 21+users – 1000 minutes

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Callture reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Callture. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Callture Comparisons

Callture user reviews

Great experience. Lots of features. Can be customized easily to integrate with existing systems.

Read full review >
Anonymous Reviewer
3/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.03.2019 Company Size: N/A Industry: N/A

What are Callture pricing details?

Callture Pricing Plans:

Free Trial

All Plans

$35.95/month

Callture’s plans are priced at $35.95/month flat rate. The difference is the more users, the more toll-free minutes you get to enjoy, after which users are charged 2.8 cents/minute. Here are the details:

All plans – $35.95/month

  • All app features
  • Unlimited outgoing/incoming calls
  • Unlimited Internet fax

Toll-free minutes by number of users:

  • 2 to 4 users – 100 minutes
  • 5 to 20 users – 300 minutes
  • 21+users – 1000 minutes

What integrations are available for Callture?

An open API architecture allows Callture to work seamlessly with any service. It can likewise integrate with the following applications:

  • ConnectWise
  • Zoho
  • Gold Mine

Callture average rating:

Average score
4.5/5 (1 user reviews)
3/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: Easily integrates with in-house CRM & business productivity tools and is very feature rich and cost-effective.

CONS: I wasn't able to find the company through organic channels. They were referred to me by another business. After I started working with them, I found the service to be exceptional. They must be more present online.

Reviewed 1 year ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Easily integrates with in-house CRM & business productivity tools and is very feature rich and cost-effective.

CONS: I wasn't able to find the company through organic channels. They were referred to me by another business. After I started working with them, I found the service to be exceptional. They must be more present online.

Reviewed 1 year ago

Read full review >

More reviews from 1 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Great experience. Lots of features. Can be customized easily to integrate with existing systems.

Read full review >
Anonymous Reviewer
3/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.03.2019 Company Size: N/A Industry: N/A

PROS: Easily integrates with in-house CRM & business productivity tools and is very feature rich and cost-effective.

CONS: I wasn't able to find the company through organic channels. They were referred to me by another business. After I started working with them, I found the service to be exceptional. They must be more present online.

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Reviewed By Jenny Chang
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