Branch is a mobile-first technology designed to help businesses manage their hour-based workers more effectively, efficiently, and easily.
With Branch, business owners and managers can create employee schedules for next week or on the fly and alert their workers of shift changes, tasks, and other things via their mobile phones. Workers are able to view their schedules, confirm their assignments, and track their attendance right from the palm of their hands.
Branch is a robust platform with features that include employee self-service (mobile schedule distribution, time off requests, shift reminders, etc.), auto-scheduling, communication (1:1 chat, group chat, surveys, and polls, engagement reporting, etc.), and instant pay.
Show MoreIntuitive, User-Friendly Workforce Management Tool
Branch equips you with a mobile-based platform that allows you to manage your workers with ease. Boasting comprehensive features, you can automatically create viable, conflict-free schedules based on your staffing need, season, workers’ availability, and more.
Informing your workers of their schedule is a breeze as well. Once you have created and approved a schedule, they get notified of their tasks and other updated via their smartphones. And because everyone is connected to their smartphones, it means your workers always receive their notifications, reducing instances of absences and tardiness.
Employee Self-Service Portal
Through the Branch mobile app, your workers can easily view their schedules, track their attendance, and even plan their leaves. They can easily file requests for leaves or apply for a shift swap with their co-workers. You can approve shift swap in an instant as well and Branch will immediately update them regarding their requests.
Scale in Real-Time
Staffing demands can change in an instant. A store with relatively decent customer traffic can, in an instant, experience a sudden consumer influx through their doors. With Branch, you can scale your staffing needs in real-time, allowing you to request more workers or scale down your employees on the floor depending on the volume of customers. No need to call your workers individually. You can send a mass message through the Branch app requesting additional workers and they can instantly confirm with just a push of a button.
Show More1) Greater Distribution of Labor
Companies can use Branch to share their availability, view their schedules, receive alerts on upcoming shifts, and swap shifts with ease for greater distribution of hours. This has allowed companies to decrease overtime hours among employees and increase the average hours worked per week across the labor force.
2) More Engaged Workforce
Because Branch is easy to integrate and download, employees quickly adopt the app to receive top-down communications and share shifts. Associates truly enjoy the opportunities to interact with supervisors and senior management through the App. More employees signed up for shifts, resulting in a decrease in shifts worked by General Managers and more employees willing to work overnight shifts
3) Schedule Digitization
Mobile access to schedules so that all shift swapping moved from the traditional post-it notes, texts, and phone calls, to the app. This allows for faster filling of open shifts and more responsiveness from employees.
Keeping in mind businesses have specific business needs, it is only rational they avoid subscribing to a one-size-fits-all, ”best” software solution. Nevertheless, it is nearly futile to pinpoint such an app even among recognizable software systems. The sensible step to undertake is to make a list of the various critical aspects that necessitate inspection such as major features, packages, technical skill levels of staff members, business size, etc. Thereafter, you must perform your product research thoroughly. Browse through some of these Branch evaluations and explore each of the software programs in your list in detail. Such all-encompassing product research can make sure you take out poorly fit apps and select the one which includes all the tools your company requires for success.
Position of Branch in our main categories:
Branch is one of the top 50 Employee Scheduling Software products
If you are interested in Branch it may also be sensible to examine other subcategories of Employee Scheduling Software gathered in our base of B2B software reviews.
It is crucial to note that almost no app in the Employee Scheduling Software category is an ideal solution able to meet all the needs of all business types, sizes and industries. It may be a good idea to read a few Branch Employee Scheduling Software reviews first as certain software can dominate just in a very narrow group of applications or be prepared with a really specific industry in mind. Others might function with an idea of being simple and intuitive and as a result lack complicated features welcomed by more experienced users. There are also software that focus on a wide group of users and provide a complex feature set, but this in most cases comes at a more expensive cost of such a software. Make sure you're aware of your requirements so that you select a software that provides specifically the features you search for.
Branch Pricing Plans:
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Branch Pricing Plans:
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Quote-Based Plan
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Contact Branch for information on their basic and enterprise pricing packages.
We are aware that when you make a decision to buy a Employee Scheduling Software it’s crucial not only to see how experts score it in their reviews, but also to discover whether the actual people and enterprises that use this software are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Branch reviews across a wide range of social media sites. The information is then featured in a simple to understand way showing how many clients had positive and negative experience with Branch. With that information available you should be ready to make an informed purchasing choice that you won’t regret.
Devices Supported
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Branch integrates with the following business systems and applications:
Branch average rating:
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Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: I love that Branch enables me to sync my schedule on my personal calendar on the cloud. I'm able to schedule appointments and dates with my wife outside the hours I need to work.
CONS: It would be more helpful if the how-tos are indicated for each app feature, especially for those who are using it for the first time. For example, I only found out about swiping notifications left and right by looking it up on the web.
The least favorable review
PROS: It's great to be notified about the start of my shift ahead of time and on a regular basis.
CONS: I wish I can access my colleague's contact details in case I need to reach them via regular messaging instead of the app.
More reviews from 14 actual users:
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I love this app!
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PROS: I love this app! It's so user-friendly and simple. To date, the feature I love most is the auto-downloading of the schedule for each staff and the hours they've worked for a certain period.
CONS: I have nothing to report in terms of dislikes about Branch.
A marketing team’s asset
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PROS: With Branch, we're able to collect customer data across all channels that prevent duplicates and culls more accurate business transactions, regardless if it was done through an Android or an IOS operating system. Their support service team is tops: they're friendly, patient, and every-ready to respond and help us resolve our issues.
CONS: Branch could take less time to learn and strategize with. It could also be more intuitive, especially in terms of retaining the highest possible amount of turnover and daily users who go to the site.
My thoughts on Branch
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PROS: I like that I get to post the schedule of my team so it's more convenient for them to receive updates as well.
CONS: None so far.
Time-efficient
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PROS: It's great to be notified about the start of my shift ahead of time and on a regular basis.
CONS: I wish I can access my colleague's contact details in case I need to reach them via regular messaging instead of the app.
Organized company schedule
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PROS: I like that it's so easy to access and use: from viewing the calendar, to publishing a tweaked shift. Branch makes it so simple for admins and managers to share information with their teams. Notes are also easily shared after meetings. It's also useful to be receiving mobile notifications about the start of my shift as a reminder.
CONS: It would be helpful to have more project management tools that will allow us to monitor the progress of company changes as and when they happen, to develop the culture of transparency between the leadership team and the staff.
Using Branch for work
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PROS: I like that I'm able to trade shifts with my colleagues a lot more easily, even from home.
CONS: I wish I can access Branch using the same number as my colleagues.
Simple and straightforward
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PROS: We're able to easily access our team's schedules and everyone can also post messages on the app, which is a valuable tool for employee engagement.
CONS: Fewer lags and glitches can avoid duplicate posts. It would also be helpful for the auto pop-up questions to be more relevant and all-encompassing, rather than focusing on a single recurring theme.
Great for team schedules
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PROS: By far the feature that has helped me so much is being able to take a photo of the schedule once it's available, and then immediately made available to everyone in our team.
CONS: The delay when the app opens or seeing the schedule or shifts could be avoided in the future.
Excellent comms and scheduling tool
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Ease of Use
PROS: I love that Branch enables me to sync my schedule on my personal calendar on the cloud. I'm able to schedule appointments and dates with my wife outside the hours I need to work.
CONS: It would be more helpful if the how-tos are indicated for each app feature, especially for those who are using it for the first time. For example, I only found out about swiping notifications left and right by looking it up on the web.
A helpful tool for bartenders!
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PROS: Branch has been so helpful in getting me and my team to keep track of our individual schedules. It's also more convenient to reach out to colleagues who can cover my shift if needed, or if I'm needed to cover theirs.
CONS: It would be great if there's an option to opt-out of notifications for messages sent to all staff.
Good for team schedules
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PROS: I like that our whole team can see our schedule in one place. I also like receiving reminders when I need to get to work -- it's very helpful.
CONS: It would be great if the images would remain consistent regardless of the page view.
What I think about Branch
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PROS: It's an amazing app because I immediately find out what my schedule will be right after my boss uploads it on Branch. Our employee communications are also improved because we can swap shifts through the messaging tool, or even just share inspiring quotes or messages. Tardiness is also avoided because Branch notifies us about the start of our shift at least two hours in advance. I highly recommend teams struggling with scheduling to use this app.
CONS: None. It's perfect for me!
Special scheduling tool
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PROS: It's great that I get to check my schedule anytime, and in case there are changes.
CONS: It would be greater if we can also update old schedules to reflect covered shifts.
Excellent functions
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PROS: I love that Branch makes it so seamless for me to track my schedule. I get notified about any changes, which is very helpful.
CONS: I wish the constant improvements can be more phased so that the adjustments are also gradual.
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I love this app!
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A marketing team’s asset
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Customer Support
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My thoughts on Branch
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Customer Support
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Time-efficient
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Customer Support
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Organized company schedule
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Customer Support
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