MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Branch Review

Branch
Our score: 8.0 User satisfaction: N/A

What is Branch?

Branch is a mobile-first technology designed to help businesses manage their hour-based workers more effectively, efficiently, and easily.

With Branch, business owners and managers can create employee schedules for next week or on the fly and alert their workers of shift changes, tasks, and other things via their mobile phones. Workers are able to view their schedules, confirm their assignments, and track their attendance right from the palm of their hands.

Branch is a robust platform with features that include employee self-service (mobile schedule distribution, time off requests, shift reminders, etc.), auto-scheduling, communication (1:1 chat, group chat, surveys, and polls, engagement reporting, etc.), and instant pay.

Show More

Overview of Branch Benefits

Intuitive, User-Friendly Workforce Management Tool

Branch equips you with a mobile-based platform that allows you to manage your workers with ease. Boasting comprehensive features, you can automatically create viable, conflict-free schedules based on your staffing need, season, workers’ availability, and more.

Informing your workers of their schedule is a breeze as well. Once you have created and approved a schedule, they get notified of their tasks and other updated via their smartphones. And because everyone is connected to their smartphones, it means your workers always receive their notifications, reducing instances of absences and tardiness.

Employee Self-Service Portal

Through the Branch mobile app, your workers can easily view their schedules, track their attendance, and even plan their leaves. They can easily file requests for leaves or apply for a shift swap with their co-workers. You can approve shift swap in an instant as well and Branch will immediately update them regarding their requests.

Scale in Real-Time

Staffing demands can change in an instant. A store with relatively decent customer traffic can, in an instant, experience a sudden consumer influx through their doors. With Branch, you can scale your staffing needs in real-time, allowing you to request more workers or scale down your employees on the floor depending on the volume of customers. No need to call your workers individually. You can send a mass message through the Branch app requesting additional workers and they can instantly confirm with just a push of a button.

Show More

Overview of Branch Features

  • Partial shift coverage
  • Open Shifts
  • Nearby shift coverage
  • Call in line
  • Customized approval settings
  • Voluntary time-off requests
  • Restrict approvals to on-the-clock
  • Shift violation engine and alerts
  • Intraday automation
  • Reporting and analytics
  • Integration with WFM
  • Mobile schedule distribution
  • Shift swaps
  • Wage tracking
  • Time off requests
  • Shift reminders
  • Manager approvals
  • Broadcast availability
  • Scheduling rules alerts
  • Skills and certifications
  • PTO balances and rules
  • Integration with the scheduling system
  • Add schedule through photo upload
  • Add schedule through CSV import
  • View open shifts
  • Calendar sync
  • Drag and drop schedule creator
  • Auto-scheduler
  • Artificially intelligent forecasting
  • Schedule compliance settings
  • 1:1 chat
  • Group chat
  • Custom channels
  • Team activity feed
  • Content distribution
  • Read receipts
  • Schedule posts in the future
  • Surveys and polls
  • Engagement reporting
  • Segmented messaging
  • Peer group chats
  • Restrict access to on-the-clock
  • Access up to $500 / pay period
  • Overdraft protection and alerts
  • Configure earnings access percentages
  • Budgeting and savings tools
  • Shift coverage incentives
  • Predictive turnover reports
  • Time and Attendance integration

What Problems Will Branch Solve?

1) Greater Distribution of Labor

Companies can use Branch to share their availability, view their schedules, receive alerts on upcoming shifts, and swap shifts with ease for greater distribution of hours. This has allowed companies to decrease overtime hours among employees and increase the average hours worked per week across the labor force.

2) More Engaged Workforce

Because Branch is easy to integrate and download, employees quickly adopt the app to receive top-down communications and share shifts. Associates truly enjoy the opportunities to interact with supervisors and senior management through the App. More employees signed up for shifts, resulting in a decrease in shifts worked by General Managers and more employees willing to work overnight shifts

3) Schedule Digitization

Mobile access to schedules so that all shift swapping moved from the traditional post-it notes, texts, and phone calls, to the app. This allows for faster filling of open shifts and more responsiveness from employees.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Branch Position In Our Categories

Keeping in mind businesses have specific business needs, it is only rational they avoid subscribing to a one-size-fits-all, ”best” software solution. Nevertheless, it is nearly futile to pinpoint such an app even among recognizable software systems. The sensible step to undertake is to make a list of the various critical aspects that necessitate inspection such as major features, packages, technical skill levels of staff members, business size, etc. Thereafter, you must perform your product research thoroughly. Browse through some of these Branch evaluations and explore each of the software programs in your list in detail. Such all-encompassing product research can make sure you take out poorly fit apps and select the one which includes all the tools your company requires for success.

Position of Branch in our main categories:

TOP 50

Branch is one of the top 50 Employee Scheduling Software products

If you are interested in Branch it may also be sensible to examine other subcategories of Employee Scheduling Software gathered in our base of B2B software reviews.

It is crucial to note that almost no app in the Employee Scheduling Software category is an ideal solution able to meet all the needs of all business types, sizes and industries. It may be a good idea to read a few Branch Employee Scheduling Software reviews first as certain software can dominate just in a very narrow group of applications or be prepared with a really specific industry in mind. Others might function with an idea of being simple and intuitive and as a result lack complicated features welcomed by more experienced users. There are also software that focus on a wide group of users and provide a complex feature set, but this in most cases comes at a more expensive cost of such a software. Make sure you're aware of your requirements so that you select a software that provides specifically the features you search for.

How Much Does Branch Cost?

Branch Pricing Plans:

Free Trial

Quote-Based Plan

Contact Vendor

Show More

What are Branch pricing details?

Branch Pricing Plans:

Free Trial

Quote-Based Plan

Contact Vendor

Contact Branch for information on their basic and enterprise pricing packages.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you make a decision to buy a Employee Scheduling Software it’s crucial not only to see how experts score it in their reviews, but also to discover whether the actual people and enterprises that use this software are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Branch reviews across a wide range of social media sites. The information is then featured in a simple to understand way showing how many clients had positive and negative experience with Branch. With that information available you should be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Branch?

Branch integrates with the following business systems and applications:

  • Kronos,
  • ADP
  • Workday
  • Relfexis
  • IEX
  • Info
  • JDA
  • and other legacy workforce technologies.

Branch User Reviews

Branch average rating:

Average score
4.5/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Buster

PROS: I love that Branch enables me to sync my schedule on my personal calendar on the cloud. I'm able to schedule appointments and dates with my wife outside the hours I need to work.

CONS: It would be more helpful if the how-tos are indicated for each app feature, especially for those who are using it for the first time. For example, I only found out about swiping notifications left and right by looking it up on the web.

Reviewed 4 years ago

Read full review >

The least favorable review

Bart

PROS: It's great to be notified about the start of my shift ahead of time and on a regular basis.

CONS: I wish I can access my colleague's contact details in case I need to reach them via regular messaging instead of the app.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I love this app!

Read full review >
Eden
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.11.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: I love this app! It's so user-friendly and simple. To date, the feature I love most is the auto-downloading of the schedule for each staff and the hours they've worked for a certain period.

CONS: I have nothing to report in terms of dislikes about Branch.

What do you think about this review?

Great Poor

A marketing team’s asset

Read full review >
Ramona
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.09.2021 Company Size: More than 100 Employees Industry: Market Research

PROS: With Branch, we're able to collect customer data across all channels that prevent duplicates and culls more accurate business transactions, regardless if it was done through an Android or an IOS operating system. Their support service team is tops: they're friendly, patient, and every-ready to respond and help us resolve our issues.

CONS: Branch could take less time to learn and strategize with. It could also be more intuitive, especially in terms of retaining the highest possible amount of turnover and daily users who go to the site.

What do you think about this review?

Great Poor
Show More User Reviews (14)

My thoughts on Branch

Read full review >
Dangelo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.08.2021 Company Size: Industry: Information Technology and Services

PROS: I like that I get to post the schedule of my team so it's more convenient for them to receive updates as well.

CONS: None so far.

What do you think about this review?

Great Poor

Time-efficient

Read full review >
Bart
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.08.2021 Company Size: 1-10 Employees Industry: Computer Hardware

PROS: It's great to be notified about the start of my shift ahead of time and on a regular basis.

CONS: I wish I can access my colleague's contact details in case I need to reach them via regular messaging instead of the app.

What do you think about this review?

Great Poor

Organized company schedule

Read full review >
Percival
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 02.08.2021 Company Size: Industry: Information Technology and Services

PROS: I like that it's so easy to access and use: from viewing the calendar, to publishing a tweaked shift. Branch makes it so simple for admins and managers to share information with their teams. Notes are also easily shared after meetings. It's also useful to be receiving mobile notifications about the start of my shift as a reminder.

CONS: It would be helpful to have more project management tools that will allow us to monitor the progress of company changes as and when they happen, to develop the culture of transparency between the leadership team and the staff.

What do you think about this review?

Great Poor

Using Branch for work

Read full review >
Carlos
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.05.2021 Company Size: Industry: Retail

PROS: I like that I'm able to trade shifts with my colleagues a lot more easily, even from home.

CONS: I wish I can access Branch using the same number as my colleagues.

What do you think about this review?

Great Poor

Simple and straightforward

Read full review >
Mckenna
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.05.2021 Company Size: More than 100 Employees Industry: Retail

PROS: We're able to easily access our team's schedules and everyone can also post messages on the app, which is a valuable tool for employee engagement.

CONS: Fewer lags and glitches can avoid duplicate posts. It would also be helpful for the auto pop-up questions to be more relevant and all-encompassing, rather than focusing on a single recurring theme.

What do you think about this review?

Great Poor

Great for team schedules

Read full review >
Maude
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.04.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: By far the feature that has helped me so much is being able to take a photo of the schedule once it's available, and then immediately made available to everyone in our team.

CONS: The delay when the app opens or seeing the schedule or shifts could be avoided in the future.

What do you think about this review?

Great Poor

Excellent comms and scheduling tool

Read full review >
Buster
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.04.2021 Company Size: More than 100 Employees Industry: Retail

PROS: I love that Branch enables me to sync my schedule on my personal calendar on the cloud. I'm able to schedule appointments and dates with my wife outside the hours I need to work.

CONS: It would be more helpful if the how-tos are indicated for each app feature, especially for those who are using it for the first time. For example, I only found out about swiping notifications left and right by looking it up on the web.

What do you think about this review?

Great Poor

A helpful tool for bartenders!

Read full review >
Connie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.02.2021 Company Size: More than 100 Employees Industry: Retail

PROS: Branch has been so helpful in getting me and my team to keep track of our individual schedules. It's also more convenient to reach out to colleagues who can cover my shift if needed, or if I'm needed to cover theirs.

CONS: It would be great if there's an option to opt-out of notifications for messages sent to all staff.

What do you think about this review?

Great Poor

Good for team schedules

Read full review >
Marianne
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 23.03.2020 Company Size: 11-50 Employees Industry: Primary/Secondary Education

PROS: I like that our whole team can see our schedule in one place. I also like receiving reminders when I need to get to work -- it's very helpful.

CONS: It would be great if the images would remain consistent regardless of the page view.

What do you think about this review?

Great Poor

What I think about Branch

Read full review >
Gianni
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 14.03.2020 Company Size: More than 100 Employees Industry: Consumer Services

PROS: It's an amazing app because I immediately find out what my schedule will be right after my boss uploads it on Branch. Our employee communications are also improved because we can swap shifts through the messaging tool, or even just share inspiring quotes or messages. Tardiness is also avoided because Branch notifies us about the start of our shift at least two hours in advance. I highly recommend teams struggling with scheduling to use this app.

CONS: None. It's perfect for me!

What do you think about this review?

Great Poor

Special scheduling tool

Read full review >
Logan
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.03.2020 Company Size: 11-50 Employees Industry: Higher Education

PROS: It's great that I get to check my schedule anytime, and in case there are changes.

CONS: It would be greater if we can also update old schedules to reflect covered shifts.

What do you think about this review?

Great Poor

Excellent functions

Read full review >
Josiah
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 11.03.2020 Company Size: More than 100 Employees Industry: Retail

PROS: I love that Branch makes it so seamless for me to track my schedule. I get notified about any changes, which is very helpful.

CONS: I wish the constant improvements can be more phased so that the adjustments are also gradual.

What do you think about this review?

Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular Branch Alternatives

Top Competitors To Branch By Price

Trending Employee Scheduling Software Reviews

Branch Comparisons

Branch user reviews

I love this app!

Read full review >
Eden
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.11.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

A marketing team’s asset

Read full review >
Ramona
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.09.2021 Company Size: More than 100 Employees Industry: Market Research

My thoughts on Branch

Read full review >
Dangelo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.08.2021 Company Size: Industry: Information Technology and Services

Time-efficient

Read full review >
Bart
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.08.2021 Company Size: 1-10 Employees Industry: Computer Hardware

Organized company schedule

Read full review >
Percival
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 02.08.2021 Company Size: Industry: Information Technology and Services
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share