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BlueConic REVIEW

Customer Experience Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.8

What is BlueConic?

BlueConic is a customer data platform that helps in collecting, segregating, and activating customer information. It also offers rich plug-and-play visualizations as well as engaging reports presented in dashboards that you can share with colleagues and other stakeholders.

With BlueConic, not only can you gather information about your customers from any channel, but you can also unify them in a single interface. Segmenting them becomes easier and you can even take advantage of the predictive behavioral segments the platform offers.

Aside from that, BlueConic offers the means to activate data across your ecosystem when the right time comes. As a result, you can launch a marketing campaign that is truly targeted.

Overview of BlueConic Benefits

Amalgamated Customer Profiles

When you have multiple sources for customer data, it is imperative that you unify customer profiles to better gain transparency into your consumers. BlueConic assists you in this regard by letting you see into individual attributes. You can create well-rounded customer profiles. These even update automatically, thus providing you with an updated and current view of your customer base at any time.

Certified Connections

BlueConic has over 60 certified connectors with a vast array of marketing and advertising platforms. With these integrations, you can collect information about your customers from any channel. The setup process is also easy because these connectors are built-in. As such, you can begin gathering data from your technology stack right away.

Custom Customer Segments

If your company has a unique target market, BlueConic can aid you in creating your custom segments. It takes less than two minutes to do so since you can simply select from any profile attributes. The data you gain also get real-time updates, giving you the ability to act on the spot regarding customer intent.

Instant Data Activation

With BlueConic, you can do away with latent data. The solution proffers control over customer data to you for you to target prospects precisely. Among the tools it has for this initiative are a one-on-one recommendations engine that is backed by machine learning and a built-in conversation personalization component. Using these, you can activate customer data for spot-on marketing with ease.

Operational Insights

BlueConic is equipped with plug-and-play visualizations that allow you to get a full yet engaging view into your customers. These data analyses also offer customer lifecycle insights that let you take advantage of every marketing and advertising opportunity.With that, you can make your business more profitable.

Overview of BlueConic Features

  • Individual Marketing Attributes
  • Progressive Profiling
  • Identity Resolution
  • Certified Integrations
  • Platform-agnostic Data Collection
  • Real-time Customer Segmentation
  • Data Activation
  • Built-in Personalization
  • Plug-and-Play Visualizations
  • Customer Lifecycle Insights
  • Dashboard Sharing

BlueConic Position In Our Categories

Position of BlueConic in our main categories:

100

BlueConic is one of the top 100 Customer Experience Management Softwareproducts

100

BlueConic is one of the 100
Customer Experience Management Software products


If you are interested in BlueConic it may also be beneficial to examine other subcategories of Best Customer Experience Management Software gathered in our database of SaaS software reviews.

Since each organization has unique business requirements, it is prudent for them to abstain from seeking a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such an app even among popular software solutions. The smart thing to do would be to jot down the various important factors that require consideration such as required features, budget, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some BlueConic reviews and look into each of the other apps in your shortlist in detail. Such in-depth groundwork can ensure you weed out ill-fitting applications and zero in on the solution that presents all the elements you require for business success.

How Much Does BlueConic Cost?

BlueConic Pricing Plans:
Free trial
Pyxis
Free
Chamaeleon
from $500/month/annual billing
Phoenix
from $2,000/month/annual billing
Hydra
Contact vendor

BlueConic has three tiers of enterprise pricing and a free plan. An overview is given below to help you arrive at a decision.

Pyxis – Free

Chamaeleon – from  $500.00/month/annual billing

Phoenix – from  $2,000.00/month/annual billing

Hydra – request pricing information

All packages have the following inclusions:

  • Unlimited Data Collection
  • Dynamic Audience Segmentation
  • Intuitive Personalization Engine
  • Integrations
  • Insight Visualizations & Reporting
  • Onboarding & Training
  • Quarterly Progression Sessions

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and BlueConic reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with BlueConic. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

30

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • TRAINING
  • TICKETS

What are BlueConic pricing details?

BlueConic Pricing Plans:
Free trial
Pyxis
Free
Chamaeleon
from $500/month/annual billing
Phoenix
from $2,000/month/annual billing
Hydra
Contact vendor

BlueConic has three tiers of enterprise pricing and a free plan. An overview is given below to help you arrive at a decision.

Pyxis – Free

Chamaeleon – from  $500.00/month/annual billing

Phoenix – from  $2,000.00/month/annual billing

Hydra – request pricing information

All packages have the following inclusions:

  • Unlimited Data Collection
  • Dynamic Audience Segmentation
  • Intuitive Personalization Engine
  • Integrations
  • Insight Visualizations & Reporting
  • Onboarding & Training
  • Quarterly Progression Sessions

What integrations are available for BlueConic?

BlueConic has certified connections with advertising, customer data and CRM, DMP, email marketing, and web services and applications like the following:

  • AdRoll
  • App Nexus
  • Facebook Advertising
  • Acxiom
  • Marketo
  • Selligent
  • Adobe Audience Manager
  • BlueKai
  • Relay42
  • Bronto
  • Oracle Eloqua
  • MailChimp
  • Amazon Kinesis
  • IFTTT
  • Qubit
  • Drupal

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