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Bria Review

Bria
Our score: 8.5 User satisfaction: 98%

What is Bria?

Bria is a VoIP softphone solution built and designed for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM). Described as an innovative VoIP software, Bria helps both individuals and enterprises improve their productivity by allowing them to enhance their communication system. It functions as a communication and contact management tool, which enables users to communicate with their customers and co-workers through voice and video calls, and instant messages.

Bria is offering a flexible type of VoIP softphone application, which allows users to enhance their VoIP phone system through integrating their voice, video, and IM applications with it. With this integration, their third-party call and messaging apps can control the functionalities of the Bria VoIP softphone. The VoIP softphone solution also has a contact-centric interface. This makes it easy for users to manage their address book and communicate with their contacts.  Moreover, it offers chat rooms, allowing users to conduct online meetings and conferences.

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Overview of Bria Benefits

Bria is using a call setup protocol which is described as unique and flexible. It is a SIP-based VoIP softphone application, and that means it is using the SIP or Session Initiation Protocol, a type of call setup protocol. A call setup protocol is needed so two or more phones will be able to handle voice calls. The SIP call setup protocol provides users with the capability to control their voice calls from their applications. It is used to set up video and audio meetings or instant messaging conferences.

As a SIP-based VoIP software solution, Bria enables users to integrate their third-party applications with the software. It offers Microsoft Outlook and Salesforce integration. As a result, users will be able to control their communications from within their Salesforce or Outlook app, whether they are using one of these apps or both of them in their workplace.

With the Microsoft Outlook integration, the Bria softphone identifies the contacts that users have from Outlook. This also allows them to synchronize their contacts with Outlook. Very ideal for sales teams, the Salesforce integration enables users to set up the Bria softphone to make calls using the information that they have in their Salesforce app. Bria then will automatically collect details about those calls and send it to Salesforce. Hence, supervisors and managers can easily track the performance of their sales teams, as call information and activities are automatically logged on to Salesforce.

Bria offers voice and video calling functionalities. Users will be able to make a call just by a single click. The software also allows them to make high-quality voice and conference calls, as well as, send and receive HD videos.

The software furthermore enhances communication across teams through its instant messaging capabilities. It allows users to create chat rooms, which function as meeting rooms. They can invite employees in their company to join and participate in chat conversations, or they can automatically add them to chat rooms.

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Overview of Bria Features

  • SIP-based VoIP
  • Salesforce Integration
  • Microsoft Outlook Integration
  • CRM Integration
  • Third-Party Integrations via Bria API
  • HD Voice and Video Calling
  • HD Voice and Conference Calls
  • Send and Receive HD Videos
  • Instant Messaging
  • Company Chat Rooms
  • Set Presence Status
  • Screen Sharing
  • Schedule Private Virtual Meeting Rooms
  • Contact Management
  • Branding Options
  • Contact-Centered User Interface

Bria Position In Our Categories

Since companies have special business-related requirements, it is rational they abstain from adopting an all-encompassing, ”best” software system. At any rate, it is hard to stumble on such a software product even among sought-after software systems. The logical step to do can be to note down the varied key factors which need careful thought such as crucial features, pricing, skill ability of the users, business size, etc. Thereafter, you should conduct your research to a full extent. Have a look at these Bria evaluations and check out each of the solutions in your list more closely. Such comprehensive research ascertain you steer clear of mismatched apps and buy the one which meets all the benefits your business requires to achieve growth.

Position of Bria in our main categories:

TOP 100

Bria is one of the top 100 Communications Software products

Every business is different, and might call for a particular type of VoIP Software solution that will be fit for their company size, type of clients and staff and even individual industry they cater to. We advise you don't count on locating an ideal solution that will work for every business regardless of their history is. It may be a good idea to read a few Bria VoIP Software reviews first and even then you should pay attention to what the solution is supposed to do for your company and your staff. Do you require an easy and straightforward service with just essential functions? Will you really use the advanced tools required by experts and large enterprises? Are there any specific tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to find a trustworthy solution that will match your budget.

How Much Does Bria Cost?

Bria Pricing Plans:

Free Trial

Bria

$49 per license/unit

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What are Bria pricing details?

Bria Pricing Plans:

Free Trial

Bria

$49 per license/unit

Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.

User Satisfaction

Positive Social Media Mentions 170
Negative Social Media Mentions 3

We know that when you make a decision to get a VoIP Software it’s vital not only to see how experts evaluate it in their reviews, but also to check if the real clients and companies that use these solutions are genuinely content with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bria reviews across a wide array of social media sites. The information is then displayed in an easy to digest format revealing how many clients had positive and negative experience with Bria. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Bria?

Bria integrates with the following business systems and applications:

  • Salesforce CRM
  • Microsoft Outlook
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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