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Cloud Softphone Review

Cloud Softphone
Our score: 8.0 User satisfaction: N/A

What is Cloud Softphone?

Cloud Softphone is a powerful white-label engine for softphones that is backed by 140 million endpoints. It has both a desktop client and a mobile app, enabling you to provide flexibility to your customers.

With Cloud Softphone, you can increase your user acquisition with a dynamic mobile app. You can choose between an SMS registration wizard and a one-touch provisioning option. You also have the choice to customize the startup screen to reflect your branding and offer a seamless and consistent user experience. You can do the same for your desktop app to ensure full flexibility and accessibility.

Moreover, on both the Cloud Softphone mobile app and desktop client, you have access to your account’s history and statistics. Thus, you can keep track of your credits and review messages anytime.

Overview of Cloud Softphone Benefits

Multi-Platform Compatibility

Cloud Softphone can operate regardless of the operating system of your device. With this, you can expect a high adoption rate among your target users.

Mobile & Desktop Connection

A wide range of mobile capabilities is also available on the desktop client of Cloud Softphone. This enables your users to switch to a larger screen seamlessly when they are in the office or when they prefer to work with their laptops or computers.

Speedy Registrations

Cloud Softphone offers multiple methods for your users to register. You can opt for an SMS registration wizard or a one-touch provisioning selection. Either way, you can be sure to experience a high adoption rate because of the user-friendly procedures. To help speed up the process, the app can detect the SIM’s country of origin.

Ever-Present Call Controls

The Cloud Softphone dialer is always within your reach. You can quickly dial numbers, choose one from your history, key in another via your keypad, and check your messages and account settings from any window. That is because the app makes the call controls available throughout to offer you a unified experience.

Network Statistics

Cloud Softphone keeps you apprised of your network statistics such as signal strength and call state. This ensures everything is in working order when conducting audio or video conferences. This way, you can have seamless communications.

Highly Encrypted Communications

At the heart of Cloud Softphone are 140 million endpoints. These serve to protect your communications, whether incoming or outgoing. With their help, you can secure your audio and video calls and make certain that no outside party is listening or watching.

Overview of Cloud Softphone Features

  • Push Notifications
  • Advanced Encryption
  • SMS & Rich Messaging
  • Call & Video Conferences
  • File Transfers
  • Call Forwarding & Transfer
  • External Provisioning
  • MDM Compliance
  • API
  • SIP Server Agnostic
  • Hybrid Radio/5G
  • Wi-Fi Finder
  • Smart Contacts

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Cloud Softphone Position In Our Categories

Since businesses have their own business-related needs, it is only sensible that they steer clear of subscribing to a one-size-fits-all, “perfect” software solution. Be that as it may, it is hard to find such a software product even among well-known software systems. The practicable thing to do would be to shortlist the varied significant aspects which necessitate scrutiny like essential features, price plans, technical skill ability of the users, organizational size, etc. The second step is, you must do the research thoroughly. Go over these Cloud Softphone evaluations and scrutinize each of the solutions in your list more closely. Such well-rounded research ensures you take out unsuitable software products and select the one that meets all the function you require company requires in sustaining growth.

Position of Cloud Softphone in our main categories:

TOP 200

Cloud Softphone is one of the top 200 Communications Software products

Cloud Softphone is also listed in the following subcategories:

It is important to note that almost no service in the VoIP Software category will be an ideal solution that can match all the goals of different company types, sizes and industries. It may be a good idea to read a few Cloud Softphone VoIP Software reviews first as some software may perform well exclusively in a very small set of applications or be designed with a very specific type of industry in mind. Others may work with an intention of being simple and intuitive and as a result lack complex functionalities needed by more experienced users. You can also come across apps that support a broad group of users and give you a rich feature toolbox, but that in most cases comes at a more significant price of such a solution. Be certain that you're aware of your needs so that you get a software that has all the elements you look for.

How Much Does Cloud Softphone Cost?

Cloud Softphone Pricing Plans:

Free Trial

Outgoing Only

$120/month

Full Featured

from $49/month

White-Label

from $399/month

Enterprise

$399/month

High Security

$499/month

Cloud Softphone has five offerings for enterprise pricing that you can pay for on a monthly basis. An overview of these packages is given below.

Outgoing Only –$120/month

  • Unlimited User Activation
  • In-app Branding
  • Callback & Call-through
  • Custom Tab with Web View
  • Balance Checker
  • External Provisioning API
  • SMS/IM

Full Featured – from $49/month

  • All Outgoing Only Features
  • Incoming Calls via Push
  • Business Features
  • Unlimited Subdomains
  • ZRTP/TLS/SRTP

White-Label – from $399/month

  • All Full Featured Features
  • Smart Contacts
  • Registration Wizard
  • WebRTC with Desktop Apps
  • Contact Sync

Enterprise – $399/month

  • All Full Featured Features
  • Smart Contacts
  • WebRTC with Desktop Apps
  • Contact Sync

High Security – $499/month

  • All Full Featured Features

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy VoIP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cloud Softphone reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Cloud Softphone. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Cloud Softphone pricing details?

Cloud Softphone Pricing Plans:

Free Trial

Outgoing Only

$120/month

Full Featured

from $49/month

White-Label

from $399/month

Enterprise

$399/month

High Security

$499/month

Cloud Softphone has five offerings for enterprise pricing that you can pay for on a monthly basis. An overview of these packages is given below.

Outgoing Only –$120/month

  • Unlimited User Activation
  • In-app Branding
  • Callback & Call-through
  • Custom Tab with Web View
  • Balance Checker
  • External Provisioning API
  • SMS/IM

Full Featured – from $49/month

  • All Outgoing Only Features
  • Incoming Calls via Push
  • Business Features
  • Unlimited Subdomains
  • ZRTP/TLS/SRTP

White-Label – from $399/month

  • All Full Featured Features
  • Smart Contacts
  • Registration Wizard
  • WebRTC with Desktop Apps
  • Contact Sync

Enterprise – $399/month

  • All Full Featured Features
  • Smart Contacts
  • WebRTC with Desktop Apps
  • Contact Sync

High Security – $499/month

  • All Full Featured Features

What integrations are available for Cloud Softphone?

No information available.

Note

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Reviewed By Nestor Gilbert
Page last modified
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