Avoxi Review
What is Avoxi?
A well established cloud communications solutions provider since 2001, Avoxi has grown to from delivering voice over IP (VoIP) services to offering virtual call center solutions, IAX trunks, hosted IVR, and cloud telephony products. Avoxi has met and continues to meet the contact management requirements of the world’s leading companies and industry leaders, from BPO to tourism to multinational corporations.
Show MoreOverview of Avoxi Benefits
Avoxi offers a set of products that makes communication and contact management simple even for large corporations and enterprises that are in need of an effective and reliable communications platform. Their products include cloud-hosted call centers, cloud PBX, international toll-free numbers, VOIP services, and more.
Among the advantages Avoxi offers its clients are:
- Longevity through high-quality products and services. Avoxi provides clients with solutions that are tailored specifically to their business, budget, and goals.
- An extensive portfolio consisting of products made and injected with the latest technologies in the fields of communications, VOIP telephony, and call center management.
- High-class customer service with 24/7 support available in English and Spanish.
Overview of Avoxi Features
- International Toll Free Numbers
- Virtual Call Center Software
- Cloud PBX
- DID/DDI Local Numbers
- VoIP Termination – SIP Trunking
- VoIP Gateway Solution
Avoxi Position In Our Categories
Knowing that companies have unique business-related needs, it is sensible they avoid deciding on an all-encompassing, “perfect” system. Just the same, it would be futile to find such a software system even among sought-after software solutions. The reasonable thing to do would be to narrow down the numerous key factors which need deliberation like major features, packages, technical skill aptitude of staff, business size, etc. Then, you must conduct your product research fully. Have a look at these Avoxi evaluations and check out the other software systems in your shortlist more closely. Such detailed product investigation ensure you weed out unfit applications and select the system that includes all the tools your business requires for optimal results.
Position of Avoxi in our main categories:
TOP
500
Avoxi is one of the top 500 Communications Software products
Every enterprise has different needs and needs a system that can be customized for their size, type of employees and customers, and the particular industry they are in. For these reasons, no system can provide perfect tools off-the-shelf. When you try to find a software app, first be sure what you want it for. Read some Avoxi VoIP Software reviews and ask yourself do you desire basic functionality or do you want complex tools? Are there any industry-specific functionalities that you are searching for? Obtain the answers to these queries to help your search. There are multiple aspects that you need to mull over and these include your finances, particular business wants, your company size, integration needs etc. Take your time, use a few free trials, and finally select the app that presents all that you need to boost your firm efficiency and productivity.
How Much Does Avoxi Cost?
Avoxi Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Avoxi pricing details?
Avoxi Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing available by quote only. Contact Avoxi directly and request a quote.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to buy a VoIP Software it’s important not only to find out how experts rank it in their reviews, but also to find out whether the actual users and enterprises that bought this software are genuinely content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Avoxi reviews across a wide array of social media sites. The information is then displayed in a simple to understand format showing how many people had positive and negative experience with Avoxi. With that information available you will be prepared to make an informed buying decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Avoxi?
No information available.
Avoxi User Reviews
Avoxi average rating:
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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Don’t waste your time!!
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 26.02.2021
Company Size: 11-50 Employees
Industry: Computer Software
PROS: Never got to use it, so can't even give an assessment.
CONS: Please do not waste your time! What should have been a simple number porting and forward turned into a total nightmare. We started an order in April, by July, we had to fight with them to cancel because they never delivered. After 4wks, _WE_ finally had to ask for an update, because there is zero communication. Days go by and they finally tell us they can't even find the paperwork. So, we forwarded the original email. We start the wait all over again. Another 4wks of radio silence. We chase them again, more delayed response and excuses. Reach out to the sales rep and he tells us the order is actually completed - which It was obviously not. Their own online account portal showed no change. Confront both the sales and account reps again, 36hrs later and not a peep. All of these many weeks we have paid the bill. They finally admit, they can see now (months later) why the order got lost - because they entered it wrong into Salesforce - TWICE. After the terrible communication, no action and months of no service, I tell them to just cancel the order. Silence again. We finally follow-up with them - just to get the cancellation completed - and instead offer us a 3mth credit to not cancel. So, final bitter icing on the cake - they couldn't even do the right thing and refund us for never delivering. If that didn't top it off, now they are spending energy trying to block my reviews, rather fix their poor service. Very poor company.
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Avoxi user reviews
Don’t waste your time!!
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 26.02.2021
Company Size: 11-50 Employees
Industry: Computer Software
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