Customer Thermometer is a very popular business application that allows users to determine the mood of their visitors using a 1-click feedback tool. With Customer Thermometer, businesses can get the thoughts of their visitors about their experience and the quality of service they received with just a simple tool.
Customer Thermometer redefines and can easily replace conventional surveys with their quick process that includes customizable emails and landing page templates. Aside from emails, Customer Thermometer can also send questions via third party apps by embedding the system to your existing CRM or helpdesk service or via email footers.
With such application working for you, you can get identifiable feedback and come up with the most appropriate response.
Show MoreCustomer Thermometer is a useful tool that allows you to immediately address unhappy customers and make them happy, if not happier, with your services and products. Here are other benefits that might give your enterprise the edge when it comes to satisfying your customers efficiently and quickly.
Knowing that companies have specific business-related demands, it is practical that they abstain from buying a one-size-fits-all, ”best” software solution. Still, it is troublesome to discover such a software solution even among widely used software products. The sensible step to do can be to shortlist the varied critical factors that demand analysis such as major features, price terms, technical skill capability of staff, organizational size, etc. Thereafter, you should follow through the research through and through. Read some of these Customer Thermometer evaluations and scrutinize the other software options in your list more closely. Such well-rounded research ascertains you stay away from mismatched apps and pay for the system which offers all the tools your business requires.
Position of Customer Thermometer in our main categories:
Customer Thermometer is one of the top 500 CRM Software products
Customer Thermometer is one of the 200 Customer Support Software products
It is essential to realize that almost no software in the Customer Support Software category is going to be a perfect solution that can match all the needs of various business types, sizes and industries. It may be a good idea to read a few Customer Thermometer Customer Support Software reviews first as certain software can perform well only in a very narrow group of applications or be designed with a really specific industry in mind. Others might operate with an intention of being simple and intuitive and as a result lack advanced features welcomed by more experienced users. You can also come across services that cater to a wide group of customers and offer a complex feature toolbox, however this usually comes at a higher cost of such a service. Make sure you're aware of your requirements so that you buy a solution that has exactly the elements you look for.
Customer Thermometer Pricing Plans:
$29/month
$49/month
$99/month
$159/month
Contact vendor
Customer Thermometer Pricing Plans:
$29/month
$49/month
$99/month
$159/month
Contact vendor
Companies can choose from five different Customer Thermometer packages, with each plan built to address varying business requirements and budgets.
Runner – $29/month
Jumper – $49/month
Flyer – $99/month
Mach 1 – $159/month
Enterprise Plan – Contact Customer Thermometer directly for pricing details
We are aware that when you make a decision to buy a Customer Support Software it’s crucial not only to find out how experts rank it in their reviews, but also to find out whether the actual users and enterprises that bought it are actually happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Customer Thermometer reviews across a broad array of social media sites. The information is then displayed in a simple to understand format showing how many users had positive and negative experience with Customer Thermometer. With that information at your disposal you should be ready to make an informed buying choice that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
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Customer Thermometer supports integrations with the following business systems and applications:
Customer Thermometer average rating:
Overall impression
Customer Support
Value for Money
Ease of Use
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Customer thermometer gives you a full picture of your customers’ satisfaction
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love the analytics features of the Customer Thermometer. The software categorizes the comments by color stars such as: red, yellow, green and gold stars, also separates the responses in a different tab. It’s very practical and useful, because I have a full picture of my customer’ satisfaction. Also, the check mark box which is next to the comments is great because we can indicate when my team has taken action on specific issue. What’s more, the software allows us to access data easily and by date, which is very helpful tool.
CONS: We couldn’t access data, but now they implemented the feature. So everything is good by now.
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Customer thermometer gives you a full picture of your customers’ satisfaction
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
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