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Customer Thermometer REVIEW

Customer Support Software

1 user review
USER SATISFACTION 96%
OUR SCORE 7.6

What is Customer Thermometer?

Customer Thermometer is a very popular business application that allows users to determine the mood of their visitors using a 1-click feedback tool. With Customer Thermometer, businesses can get the thoughts of their visitors about their experience and the quality of service they received with just a simple tool.

Customer Thermometer redefines and can easily replace conventional surveys with their quick process that includes customizable emails and landing page templates. Aside from emails, Customer Thermometer can also send questions via third party apps by embedding the system to your existing CRM or helpdesk service or via email footers.

With such application working for you, you can get identifiable feedback and come up with the most appropriate response.

Overview of Customer Thermometer Benefits

Customer Thermometer is a useful tool that allows you to immediately address unhappy customers and make them happy, if not happier, with your services and products. Here are other benefits that might give your enterprise the edge when it comes to satisfying your customers efficiently and quickly.

  • Easily determine and decide your questions, customize your templates and landing pages, and send your queries via email, third party apps, and email footers.
  • Quickly identify the source of the feedback and know who to follow-up quickly once the issue is addressed.
  • Determine the issue quickly by asking the only questions that matter most.
  • Send surveys that are suitable for various platforms, purposes, and environments.

Overview of Customer Thermometer Features

  • Email Thermometers
  • Embedded Thermometers
  • Email Thermometers
  • Vast selection of customizable icons
  • Create your own icons
  • Real-Time Reporting Dashboards
  • Custom Fields
  • Customer Unhappiness Notifications
  • Satisfaction Tracker
  • Individual Performance Monitoring
  • Timed and Reminder Blasts
  • Real-Time Results Widgets
  • Net Promoter Score

Customer Thermometer Position In Our Categories

Position of Customer Thermometer in our main categories:

500

Customer Thermometer is one of the top 500 CRM Software products

200

Customer Thermometer is one of the 200 Customer Support Software products

500

Customer Thermometer is one of the 500
CRM Software products

200

Customer Thermometer is one of the 200
Customer Support Software products


Customer Thermometer is also listed in the following subcategories:

Category:Position:Category:Position:
Feedback & Reviews Management Software#46
Category:Position:
Feedback & Reviews Management Software#46

There are trendy and widely used applications in each software category. But are they essentially the best fit for your company’s specific wants? A trendy software application may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few Customer Thermometer reviews and mull over the factors that you wish to have in the software such as the cost, main tools, available integrations etc. Then, choose a few solutions that fit your requirements. Try out the free trials of these products, read online comments, get clarifications from the seller, and do your homework meticulously. This exhaustive research is certain to aid you choose the best software platform for your firm’s specific wants.

How Much Does Customer Thermometer Cost?

Customer Thermometer Pricing Plans:
Free trial
Runner
$29/month
Jumper
$49/month
Flyer
$99/month
Mach 1
$159/month
Enterprise Plan
Contact vendor

Companies can choose from five different Customer Thermometer packages, with each plan built to address varying business requirements and budgets.

Runner – $29/month

  • Powerful analytics & reporting
  • Unlimited users
  • League Tables
  • Mobile alerts
  • 50 credits per month

Jumper – $49/month

  • Iincludes all Runner features plus:
  • Outlook / Gmail signature buttons
  • Embed Thermometer code into your own emails via 3rd party apps such as Zendesk or Outlook
  • Net Promoter® Score
  • Telephone support
  • 200 credits per month

Flyer – $99/month

  • All features plus 500 credits per month

Mach 1 – $159/month

  • All features plus 1,000 credits

Enterprise Plan – Contact Customer Thermometer directly for pricing details

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Customer Thermometer reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Customer Thermometer. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

191

NEGATIVE SOCIAL MENTIONS

6

Technical details

Devices Supported
  • Windows
  • Mac
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

Customer Thermometer User Reviews

What are Customer Thermometer pricing details?

Customer Thermometer Pricing Plans:
Free trial
Runner
$29/month
Jumper
$49/month
Flyer
$99/month
Mach 1
$159/month
Enterprise Plan
Contact vendor

Companies can choose from five different Customer Thermometer packages, with each plan built to address varying business requirements and budgets.

Runner – $29/month

  • Powerful analytics & reporting
  • Unlimited users
  • League Tables
  • Mobile alerts
  • 50 credits per month

Jumper – $49/month

  • Iincludes all Runner features plus:
  • Outlook / Gmail signature buttons
  • Embed Thermometer code into your own emails via 3rd party apps such as Zendesk or Outlook
  • Net Promoter® Score
  • Telephone support
  • 200 credits per month

Flyer – $99/month

  • All features plus 500 credits per month

Mach 1 – $159/month

  • All features plus 1,000 credits

Enterprise Plan – Contact Customer Thermometer directly for pricing details

What integrations are available for Customer Thermometer?

Customer Thermometer supports integrations with the following business systems and applications:

  • Zendesk
  • Outlook
  • Desk.com
  • Salesforce
  • Autotask
  • MailChimp
  • Intercom
  • Infusionsoft
  • Gmail
  • Administrate
  • Aweber
  • Microsoft Dynamics
  • Kayako
  • TeamSupport
  • ConnectWise
  • Sirportly
  • ServiceCEO
  • HappyFox
  • Service Autopilot
  • LiveAgent Support
  • Zoho Support Shopify
  • CampaignMonitor
  • Maximizer CRM

User reviews


1 Review

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Published 1 month ago
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I love the analytics features of the Customer Thermometer. The software categorizes the comments by color stars such as: red, yellow, green and gold stars, also separates...



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