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Yoummday REVIEW

Customer Support Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 8.0

What is Yoummday?

Yoummday is the world’s first online marketplace of professionals for virtual contact support. It is based in Germany with offices in South Africa and various European countries, and has talents who can speak several languages from all over the world.

Yoummday has many use cases and is being utilized extensively in telesales, market research, translation services, language schools, and more. This means the company covers a wide range of needs no matter which niche a client is in.

Though Yoummday is a global service with a global team of highly-trained professionals, it is an affordable solution. It utilizes the pay-as-you-go model, enabling companies to save financial resources since they pay only for what they use.

Overview of Yoummday Benefits

Skilled Talent Pool

Yoummday makes certain that professionals who comprise their talent pool meet their stringent requirements. These include the ability to speak certain languages and flexibility in working hours. This way, companies who require the assistance of professionals who are adept in certain languages can find them with ease.

Cost-Effective Solution

Because Yoummday abstracts contact centers, companies using the service can save on overhead costs and maintain their profitability. On top of that, they can rest assured that the service is transparent, of top quality, and flexible enough to meet their needs.

Moreover, businesses using Yoummday only shell out money every time they use the service. This lets them funnel more of their finances to other projects rather than spend a big chunk of it on something they use intermittently.

Multiple Contact Platforms

Businesses have varying contact needs. That is something Yoummday is aware of, which is why it offers services in a variety of areas including email, voice, web chat, SMS, and social media platforms. This makes it easier for clients since their support is accessible through the means that are available to them.

Scalable Service

Since they cater to companies of assorted sizes, Yoummday is a scalable solution. They can range from 10 professionals to more than 3,500 in a short span of time, regardless of the support service the client requires.

Overview of Yoummday Features

  • Telesales
  • Market Research
  • Customer Surveys
  • Customer Support
  • Order Hotlines
  • Secretary & Reception
  • Simultaneous Interpreter
  • Email Support
  • Web Chat Support
  • Social Media Support

What Problems Will Yoummday Solve?

1. Global Operations

Yoummday provides support to companies all over the world. That is why it has also gone global, with subsidiaries outside of its headquarters in Germany. This allows the service to reach more talents who are capable and meet the standards for offering professional support services to national, regional, and international entities.

2. Scalable Contact Center

For big companies, Yoummday can manage a small group of talents to an entire team numbering to the thousands. This lets companies rest assured that their bases are well-covered in all aspects of support.

3. Cost Savings

With Yoummday, companies can expect a high return on investment as well as huge savings. That is because the company uses the pay-as-you-go model, which means clients are charged per minute rather than per month or even per annum for the service.

Awards & Quality Certificates

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Yoummday Position In Our Categories

Position of Yoummday in our main categories:

200

Yoummday is one of the top 200 Customer Support Softwareproducts

200

Yoummday is one of the 200
Customer Support Software products


If you are interested in Yoummday it could also be beneficial to examine other subcategories of Best Customer Support Software listed in our database of SaaS software reviews.Call Center Software, Live Chat Software, Remote Support Software

It is crucial to note that virtually no app in the Customer Support Software category will be a perfect solution able to meet all the needs of different business types, sizes and industries. It may be a good idea to read a few Yoummday reviews first as some solutions might perform well only in a really small group of applications or be created with a very specific type of industry in mind. Others might operate with an idea of being simple and intuitive and therefore lack complicated functions welcomed by more experienced users. There are also software that support a wide group of users and provide a powerful feature base, but that in most cases comes at a more significant cost of such a software. Make sure you're aware of your requirements so that you buy a software that has all the features you search for.

How Much Does Yoummday Cost?

Yoummday Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Yoummday reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Yoummday. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

What are Yoummday pricing details?

Yoummday Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.

What integrations are available for Yoummday?

No information available.

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