Price
$1.32
pulseway.com
What is Pulseway?
Pulseway is a mobile monitoring and management solution that includes a system agent, a web-based interface, and a mobile app that enables you to monitor and manage your Windows, Mac, and Linux systems. And you can do all that from a tablet or from a phone without using remote connectivity protocol or remote control software like RDP, VNC and others.
Overview of Pulseway Benefits
Pulseway is robust, user-friendly mobile system monitoring and management suite. It provides awesome capabilities that are great for asset management, infrastructure management, and application performance management (APM). Users get a very modern and intelligent user experience whatever device or platform they use. With each mobile app, users are given complete access to all the system’s functionalities. Pulseway supports quick connections to users either on-premise or via cloud deployed systems.
Unlike other remote monitoring and management software, Pulseway is mobile-first. Every action that Pulseway is capable of, can be performed immediately straight from any smartphone or tablet.
Immediate alerts notify you via push notification or email, and you are able to resolve those issues long before anyone notices there was an issue at all.
Pulseway is the only RMM solution that is pro-active rather re-active.
Overview of Pulseway Features
- Real-time remote monitoring and management
- Top Security Encryption
- Active Directory
- Remote Desktop
- Application Monitoring
- Collaborative Environment
- Complete Visibility Under One Console
- Windows WSUS Patch Management
- Exchange
- System Center Operations Manager
- Hyper-V
- Internet Information Services
- VMware
- SQL Server
- Windows Server Backup
- Browse Notification History
- ESET Remote Administrator
- XenServer
- StorageCraft ShadowProtect
- Customize Email Notifications
- Complete Command Traceability
- Slack Integration
What Problems Will Pulseway Solve?
Scenario 1
At dinner you receive an alert that one of your IIS servers is not responding to requests.
Pick up your mobile phone, open the Pulseway app, tap the system you wish to manage, select Terminal (cmd window), issue IISRESET, tap Send, and your IIS process stops and restarts restoring your service in under one minute. It doesn’t matter whether you’re on a WiFi connection or using your phone’s cellular network, responses from your systems are in real-time. If enabled, you can also manage your IIS servers graphically to start, stop, restart web sites and application pools.
Scenario 2
You and your spouse decide to go window-shopping, when you remember that you forgot to apply a security update to one of your Windows systems.
You open your Pulseway app, select the forgotten system, scroll down to and select Windows Updates, tap Check for Updates, confirm the check, continue looking at clothes while your system performs the check, after a few minutes you apply the updates and return focus to your shopping experience. Even if your phone locks, the app is still open and everything works in the background for you. You don’t have to wait for a lengthy process to finish before putting your phone back into your pocket. Unlock your phone and check progress as opportunity permits.
Scenario 3
You receive a call just as you’re leaving for the day from a junior system administrator who needs your assistance with unzipping and untarring a piece of software downloaded from a vendor.
While waiting for your subway to arrive, you open the Pulseway app, tap the Linux system he called you about, open the Terminal, issue the correct tar command to unzip and untar the software package, and text your coworker to tell him that the task is complete. You have full access to all system commands and you’re operating at the command line of that system in Linux, Mac, or Windows.
Awards & Quality Certificates
Pulseway Position In Our Categories
Position of Pulseway in our main categories:
100
Pulseway is one of the top 100 Customer Support Softwareproducts
Pulseway is also listed in the following subcategories:
| Category: | Position: |
|---|---|
| IT Service Management Software | #16 |
Every enterprise has its own characteristics, and may require a particular type of Customer Support Software solution that will be adjusted to their business size, type of clients and employees and even particular industry they cater to. It's not wise to count on getting an ideal services that will be suitable for every business no matter what their background is. It may be a good idea to read a few Pulseway reviews first and even then you should keep in mind what the solution is intended to do for your business and your workers. Do you need a simple and intuitive app with only elementary features? Will you actually use the complex tools needed by experts and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to find a trustworthy app that will fit your budget.
How Much Does Pulseway Cost?
Pulseway Pricing Plans:
Free trial
Free
Free
Team SaaS
$1.55/workstation/month
Team On-Premise
$3.95/server/month
Pulseway offers a free and paid plan with three options on payment terms – monthly, yearly, or multi-year. Here are the details:
Free
- Monitor 2 Systems
- 1 User Account
- Active Directory
- Amazon
- Azure
- Automation
- Dashboard
- Exchange
- Hyper-V
- Internet Information Services
- OS Patch Management
- Reports
- SCOM
- Screen Viewer
- SNMP
- SQL Server
- Terminal/Powershell
- User Chat
- User Support Requests
- VMware
- Web Access
- Windows Server Backup
- WSUS Patch Management
- XenServer
Team
- SaaS
- $1.16/workstation/month billed on a 3-year plan
- $1.32/workstation/month billed annually
- $1.55/workstation month-to-month
- On-Premise
- $2.95/server/month billed on a 3-year plan
- $3.35/server/month billed annually
- $3.95/server month-to-month
- All features of the Free plan
- Unlimited Notifications
- Unlimited User Accounts
- Audit
- Concurrent RD Sessions
- Customized Email Notifications
- Dedicated Server Instance
- Multi-Account Management
- Notifications Archive
- On-Premise Option
- Remote Desktop Control
- White Labelling
Add-ons for Team Plan
- Pulseway PSA – $25/user/month
- Webroot Antivirus – $1/month (Endpoint Protection or DNS Protection)
- Kaspersky Antivirus – $1/workstation/month or $2/server/month
User Satisfaction
We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Pulseway reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Pulseway. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
POSITIVE SOCIAL MENTIONS | 37 |
NEGATIVE SOCIAL MENTIONS | 0 |
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
- On Premise
What Support Does This Vendor Offer?
- PHONE
- TRAINING
- TICKETS
Popular Pulseway Alternatives
Product name
Our Score
Pulseway Comparisons
Top Competitors To Pulseway By Price
Product name
Price
$2,500
by quote
$0.99
Trending Customer Support Software Reviews
Product name
Score
User Satisfaction
Pulseway User Reviews
Isaac
12 months ago
Verified
user
user
Wayne
Rufus
What are Pulseway pricing details?
Pulseway Pricing Plans:
Free trial
Free
Free
Team SaaS
$1.55/workstation/month
Team On-Premise
$3.95/server/month
Pulseway offers a free and paid plan with three options on payment terms – monthly, yearly, or multi-year. Here are the details:
Free
- Monitor 2 Systems
- 1 User Account
- Active Directory
- Amazon
- Azure
- Automation
- Dashboard
- Exchange
- Hyper-V
- Internet Information Services
- OS Patch Management
- Reports
- SCOM
- Screen Viewer
- SNMP
- SQL Server
- Terminal/Powershell
- User Chat
- User Support Requests
- VMware
- Web Access
- Windows Server Backup
- WSUS Patch Management
- XenServer
Team
- SaaS
- $1.16/workstation/month billed on a 3-year plan
- $1.32/workstation/month billed annually
- $1.55/workstation month-to-month
- On-Premise
- $2.95/server/month billed on a 3-year plan
- $3.35/server/month billed annually
- $3.95/server month-to-month
- All features of the Free plan
- Unlimited Notifications
- Unlimited User Accounts
- Audit
- Concurrent RD Sessions
- Customized Email Notifications
- Dedicated Server Instance
- Multi-Account Management
- Notifications Archive
- On-Premise Option
- Remote Desktop Control
- White Labelling
Add-ons for Team Plan
- Pulseway PSA – $25/user/month
- Webroot Antivirus – $1/month (Endpoint Protection or DNS Protection)
- Kaspersky Antivirus – $1/workstation/month or $2/server/month
What integrations are available for Pulseway?
Pulseway integrates with the following business systems and applications:
- Amazon
- Azure
- Amazon
- Autotask
- PagerDuty
- Slack
- Zendesk
- ESET
- ShadowProtect
- StorageCraft
User reviews
User reviews in total: 3
2
1
0
0
0
Average Rating:
Published 12 months ago
Verified
user
user
What do you think about this review? 
Great 
Poor
Great Poor Published 12 months ago
Verified
user
user
What do you think about this review? Great Poor
Great Poor Published 1 year ago
Verified
user
user
What do you think about this review? Great Poor
Great PoorThank you for submitting your review!
In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.
Thank you!
A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.
Page last modified
The most favorable review
Wayne
12 months ago
Pros: It is mobile enabled, which means you have control at your disposal on the go. It has a real-time monitoring feature that allows you to monitor issues in both your hardware and software. This helps to deliver quality services to customer as you can have the problem fixed before your clients can call for support.
Cons: There is a lot to desire about Pulseway. However, they need to improve on the language part of it. They need to develop the product in multiple languages as there are some people who would want to use it but they do not understand the English language.
The least favorable review
Isaac
12 months ago
Pros: The tool allows you to get notifications on your mobile phone with the help of the mobile app. You do not have to be at the office to know that there is a problem with the system. The notifications come with alert levels to help you decide on the urgency of the issue. For example, if you are not in the office and the issue is not as urgent, you can wait until you get to the office to have it fixed. It allows for customization and monitoring of your hardware. You can also check the disk storage and what is left and the temperature level.
Cons: The payment criterion did not make sense. I have to pay for multiple computers even for those using the same server. It only makes sense when you are using different servers but for workstation or home computers, it should be free up to a certain number of computers after paying for a single computer.